TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from First time I had a Problem I could not use a credit card to pay to efile. Pay screen was locked up and customer service was no help in solving problem. I was cut off and did not receive a call back. I had to pay with refund which cost me $40.00 extra. I would think turbo tax would reimburse me for the added cost to file.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is awesome I think its great as long as i get my taxes return. i will continue to use again..
Date published: 2021-03-03
Rated 4 out of 5 by from Free modes ok could be more user friendly I’ve done my taxes through turbo tax the first time I had to file my taxes it was fairly difficult for me to understand what the questions that were asked and mainly because the didn’t apply to me other than that I think they could use the free version as it’s own platform as a beginning kind of thing for first time tax filers.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax product for years and it has been very easy to use with very minimal reasons to ask questions, but like the availability for online assistance
Date published: 2021-03-03
Rated 5 out of 5 by from easy to use easy forms walks you through step by step I finished in 45 minutes.
Date published: 2021-03-03
Rated 5 out of 5 by from Great service Great service, the tax expert was extremely helpful
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax is a life saver Turbotax made it fairly easy and simple while filing my taxes for the first time! So thankful!
Date published: 2021-03-03
Rated 5 out of 5 by from MY TurboTax All things are so clear that I can do everything that I should.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is great! This is a simple yet thorough system, covers every issue that we've run accross.
Date published: 2021-03-03
Rated 5 out of 5 by from Love button! TurboTax is so easy to use. It's very user friendly and has step by step guidance along the way to help you maximize your refund! Thanks TurboTax!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 1104
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from First time I had a Problem I could not use a credit card to pay to efile. Pay screen was locked up and customer service was no help in solving problem. I was cut off and did not receive a call back. I had to pay with refund which cost me $40.00 extra. I would think turbo tax would reimburse me for the added cost to file.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is awesome I think its great as long as i get my taxes return. i will continue to use again..
Date published: 2021-03-03
Rated 4 out of 5 by from Free modes ok could be more user friendly I’ve done my taxes through turbo tax the first time I had to file my taxes it was fairly difficult for me to understand what the questions that were asked and mainly because the didn’t apply to me other than that I think they could use the free version as it’s own platform as a beginning kind of thing for first time tax filers.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax product for years and it has been very easy to use with very minimal reasons to ask questions, but like the availability for online assistance
Date published: 2021-03-03
Rated 5 out of 5 by from easy to use easy forms walks you through step by step I finished in 45 minutes.
Date published: 2021-03-03
Rated 5 out of 5 by from Great service Great service, the tax expert was extremely helpful
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax is a life saver Turbotax made it fairly easy and simple while filing my taxes for the first time! So thankful!
Date published: 2021-03-03
Rated 5 out of 5 by from MY TurboTax All things are so clear that I can do everything that I should.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is great! This is a simple yet thorough system, covers every issue that we've run accross.
Date published: 2021-03-03
Rated 5 out of 5 by from Love button! TurboTax is so easy to use. It's very user friendly and has step by step guidance along the way to help you maximize your refund! Thanks TurboTax!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 1104