TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from WOW!!! Turbo Tax is AMAZING HELP!!! I have a hard time seeing and Reading and I didn't feel rushed or pushed to move on like some sites. And they explained everything so well. Thank You TURBO TAX!!
Date published: 2021-02-26
Rated 3 out of 5 by from Problems with rejected forms The recommended fix asked for the 6 digit PIN from IRS. It was a joint return. I had mine entered but wife's was missing. I entered her PIN in and it put it in my PIN field. It did specify which PIN was causing the issue. Got rejected again.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is so easy to use Turbo tax is very user friendly and easy to navigate. I was able to talk to a live turbo tax expert to assist with answering my questions.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is simply amazing Turbo tax covers everything you need helps with any question and is very easy and stress free.
Date published: 2021-02-26
Rated 5 out of 5 by from Great process The process was simple and accurate. The steps were easy to follow.
Date published: 2021-02-26
Rated 5 out of 5 by from Super fast and simple process. Was glad to have all my documents on hand, which made the filing very easy and fast.
Date published: 2021-02-26
Rated 5 out of 5 by from great it was awesome i have it used for the last two tax periods and again this year
Date published: 2021-02-26
Rated 1 out of 5 by from F'd me over last year, not any better F'd me over and claimed I didn't follow non existent prompts, Still haven't done anything to make it right. Giving it one last try.
Date published: 2021-02-26
Rated 5 out of 5 by from I love turbo tax! Its easy, quick, and very thorough! They really help you file with ease and peace of mind!
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax is great I use them every year they are great and i will continue to use them every year
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1062
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from WOW!!! Turbo Tax is AMAZING HELP!!! I have a hard time seeing and Reading and I didn't feel rushed or pushed to move on like some sites. And they explained everything so well. Thank You TURBO TAX!!
Date published: 2021-02-26
Rated 3 out of 5 by from Problems with rejected forms The recommended fix asked for the 6 digit PIN from IRS. It was a joint return. I had mine entered but wife's was missing. I entered her PIN in and it put it in my PIN field. It did specify which PIN was causing the issue. Got rejected again.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is so easy to use Turbo tax is very user friendly and easy to navigate. I was able to talk to a live turbo tax expert to assist with answering my questions.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is simply amazing Turbo tax covers everything you need helps with any question and is very easy and stress free.
Date published: 2021-02-26
Rated 5 out of 5 by from Great process The process was simple and accurate. The steps were easy to follow.
Date published: 2021-02-26
Rated 5 out of 5 by from Super fast and simple process. Was glad to have all my documents on hand, which made the filing very easy and fast.
Date published: 2021-02-26
Rated 5 out of 5 by from great it was awesome i have it used for the last two tax periods and again this year
Date published: 2021-02-26
Rated 1 out of 5 by from F'd me over last year, not any better F'd me over and claimed I didn't follow non existent prompts, Still haven't done anything to make it right. Giving it one last try.
Date published: 2021-02-26
Rated 5 out of 5 by from I love turbo tax! Its easy, quick, and very thorough! They really help you file with ease and peace of mind!
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax is great I use them every year they are great and i will continue to use them every year
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1062