TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great They were able to progress my taxes quickly. And any errors I had they responded immediately so that I could get my taxes done before the deadline.
Date published: 2021-05-16
Rated 1 out of 5 by from CD install prevents others to download Terrible, this year. I installed, as usual, off the CD. I'm supposed to have 4 more users that can use the purchase. My daughter tried to download. Had to get on the line with support and find out that if you install via CD, every other user has to use the same device. !??! What??. This is new. Prior years, I could just let the user use the CD. Luckily, the support guy got it resolved. Also, for capital gains, it did not serve up the option to open a saved TXF file so I had to do it manually by going to File-Import.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Great! I have been using Turbo Tax to file my taxes for the last 25 years. The best way to file....
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax easy to use Turbo Tax easy to use and navigate through the forms. Would definitely recommend to anyone.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great I've used Turbo Tax for many years and it gets better every year.
Date published: 2021-05-16
Rated 4 out of 5 by from The 2020 PPP and Grants was challenging It took a while for Turbotax to catch up to the PPP questions and it never addressed the grants but, I was able to find that out (not happy about the result, but not TT's fault).
Date published: 2021-05-16
Rated 4 out of 5 by from All good, except for two glitches Everything went well, except there were two forms that were added into my returns that shouldn't have been there, and they prevented me from finishing my filing. I had to upgrade to get live help, but the person I spoke with was great. She fixed the problems, and also refunded me for the upgrade, since I only had to upgrade due to glitches in the TT system.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo It was an easy format to follow and use. I recommend product.
Date published: 2021-05-16
Rated 5 out of 5 by from Taxes always made easy I've been using Turbotax for years and it always makes it so easy for me to put together and file my own taxes.
Date published: 2021-05-16
Rated 5 out of 5 by from 2020 Turbo Tax for Visual Artist Home and Business This program is very easy to use, walking you thru it step by step. The Business Taxes component is also very easy and self-explanatory. I have been using Turbo Tax for years. I can't imagine there is a more user friendlier program. And their customer service, when you have questions is excellent.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 969
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great They were able to progress my taxes quickly. And any errors I had they responded immediately so that I could get my taxes done before the deadline.
Date published: 2021-05-16
Rated 1 out of 5 by from CD install prevents others to download Terrible, this year. I installed, as usual, off the CD. I'm supposed to have 4 more users that can use the purchase. My daughter tried to download. Had to get on the line with support and find out that if you install via CD, every other user has to use the same device. !??! What??. This is new. Prior years, I could just let the user use the CD. Luckily, the support guy got it resolved. Also, for capital gains, it did not serve up the option to open a saved TXF file so I had to do it manually by going to File-Import.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Great! I have been using Turbo Tax to file my taxes for the last 25 years. The best way to file....
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax easy to use Turbo Tax easy to use and navigate through the forms. Would definitely recommend to anyone.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great I've used Turbo Tax for many years and it gets better every year.
Date published: 2021-05-16
Rated 4 out of 5 by from The 2020 PPP and Grants was challenging It took a while for Turbotax to catch up to the PPP questions and it never addressed the grants but, I was able to find that out (not happy about the result, but not TT's fault).
Date published: 2021-05-16
Rated 4 out of 5 by from All good, except for two glitches Everything went well, except there were two forms that were added into my returns that shouldn't have been there, and they prevented me from finishing my filing. I had to upgrade to get live help, but the person I spoke with was great. She fixed the problems, and also refunded me for the upgrade, since I only had to upgrade due to glitches in the TT system.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo It was an easy format to follow and use. I recommend product.
Date published: 2021-05-16
Rated 5 out of 5 by from Taxes always made easy I've been using Turbotax for years and it always makes it so easy for me to put together and file my own taxes.
Date published: 2021-05-16
Rated 5 out of 5 by from 2020 Turbo Tax for Visual Artist Home and Business This program is very easy to use, walking you thru it step by step. The Business Taxes component is also very easy and self-explanatory. I have been using Turbo Tax for years. I can't imagine there is a more user friendlier program. And their customer service, when you have questions is excellent.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 969