TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 1 out of 5 by from Good but with conditions Interface is good. No options to downgrade without erasing data. You have to do everything from scratch. It didn't reduce the fee when I didn't utilize the Premier features (rental, home etc). Since I was running late, I couldn't take my chances and continue paying higher for the filing fee. Service taxes don't show up till the end. Support is not available 24x7
Date published: 2022-04-18
Rated 1 out of 5 by from Free Federal e-file is false. Last year (2020) I could not download brokerage statements when filing during the extended filing period. This year (2021) "free" federal e-file was rejected by the IRS three times, even after I verified I had included the correct information. I'm going to look for a better alternative next year. Consumer Reports ratings mean nothing if the product does not work as advertised.
Date published: 2022-04-18
Rated 5 out of 5 by from Seven years and counting Every year we use Turbotax because it is so easy and thorough.
Date published: 2022-04-18
Rated 5 out of 5 by from Great service great experience, easy to use. thanks for everything
Date published: 2022-04-18
Rated 5 out of 5 by from very Easy to proceed and understand very user friendly and easy to understand the questions
Date published: 2022-04-18
Rated 5 out of 5 by from Fast and Easy! Point and click through automatic choices makes it fast and easy!
Date published: 2022-04-18
Rated 2 out of 5 by from It's ok It filled the part need, however don't understand why can not itemize food to food banks and yet they say they are chartable organizations. I donated so much more even clothes with tags not worn and could not use
Date published: 2022-04-18
Rated 4 out of 5 by from turbo tax good guide Turbo tax helps us to file with knowledge and ease
Date published: 2022-04-18
Rated 5 out of 5 by from I like it! It's taken you guys a long time to simplify turbotax to be what it should have been. It's easy to understand and use. Still need to eliminate a little redundancy in the process, which would shave 10 or 15 minutes on doing EZ forms. I'm filing for the last time!
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax is easy to use very easy step-by-step filing with support if needed but has gotten very pricy for the small business
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 927
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Good but with conditions Interface is good. No options to downgrade without erasing data. You have to do everything from scratch. It didn't reduce the fee when I didn't utilize the Premier features (rental, home etc). Since I was running late, I couldn't take my chances and continue paying higher for the filing fee. Service taxes don't show up till the end. Support is not available 24x7
Date published: 2022-04-18
Rated 1 out of 5 by from Free Federal e-file is false. Last year (2020) I could not download brokerage statements when filing during the extended filing period. This year (2021) "free" federal e-file was rejected by the IRS three times, even after I verified I had included the correct information. I'm going to look for a better alternative next year. Consumer Reports ratings mean nothing if the product does not work as advertised.
Date published: 2022-04-18
Rated 5 out of 5 by from Seven years and counting Every year we use Turbotax because it is so easy and thorough.
Date published: 2022-04-18
Rated 5 out of 5 by from Great service great experience, easy to use. thanks for everything
Date published: 2022-04-18
Rated 5 out of 5 by from very Easy to proceed and understand very user friendly and easy to understand the questions
Date published: 2022-04-18
Rated 5 out of 5 by from Fast and Easy! Point and click through automatic choices makes it fast and easy!
Date published: 2022-04-18
Rated 2 out of 5 by from It's ok It filled the part need, however don't understand why can not itemize food to food banks and yet they say they are chartable organizations. I donated so much more even clothes with tags not worn and could not use
Date published: 2022-04-18
Rated 4 out of 5 by from turbo tax good guide Turbo tax helps us to file with knowledge and ease
Date published: 2022-04-18
Rated 5 out of 5 by from I like it! It's taken you guys a long time to simplify turbotax to be what it should have been. It's easy to understand and use. Still need to eliminate a little redundancy in the process, which would shave 10 or 15 minutes on doing EZ forms. I'm filing for the last time!
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax is easy to use very easy step-by-step filing with support if needed but has gotten very pricy for the small business
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 927