TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from worked good turbo tax was easy to use and helpful and helped get the most money back
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is so Easy This was so easy to use. It had my details from last year that transferred over. I will use this again.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax 2021 Ok, but way to expensive for small business like myself.
Date published: 2021-05-17
Rated 2 out of 5 by from Expert help is lame Expert help via call or chat was slow and did not know anymore than I did.
Date published: 2021-05-17
Rated 3 out of 5 by from Too many issues with the software. I purchased the download in December and started my return. I was working on it on and off. When I had to finish it in April, the download wanted to update (which it already did just a few days before that). After several attempts I had to contact the support people. They could not fix the problem and offered a new download. It took 15+ hours and 5 people to finally figure out how I could work on my return (which I had to start all over) with TurboTax.
Date published: 2021-05-17
Rated 4 out of 5 by from pretty good the guy on the phone was very helpful and nice, thank you
Date published: 2021-05-17
Rated 2 out of 5 by from Program Update? But no Updates needed?? In the past TT has been easy to use, convenient in my home, and even though the price has increased to add the State e-file I still choose it. It's not fair in my opinion to have to pay for e-filing State though because you pay extra for that part of the program.
Date published: 2021-05-17
Rated 4 out of 5 by from Need Better Rental property guidance This is the first time that I had to use Premier for a Rental property. I think the guidance could be better. Especially when asking questions regarding cost basis, maintenance vs improvement and allowable mileage expenses. Also, couldn't find an auto download for Cash App investing. Please get that for next year.
Date published: 2021-05-17
Rated 5 out of 5 by from So easy to use TurboTax was awesome on walking me through the process and making it easy.
Date published: 2021-05-17
Rated 4 out of 5 by from I've been using it for years! There was a screen that I struggled with so I asked for help. It took two experts and a lot of time, but we finally figured it out
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 881
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from worked good turbo tax was easy to use and helpful and helped get the most money back
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is so Easy This was so easy to use. It had my details from last year that transferred over. I will use this again.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax 2021 Ok, but way to expensive for small business like myself.
Date published: 2021-05-17
Rated 2 out of 5 by from Expert help is lame Expert help via call or chat was slow and did not know anymore than I did.
Date published: 2021-05-17
Rated 3 out of 5 by from Too many issues with the software. I purchased the download in December and started my return. I was working on it on and off. When I had to finish it in April, the download wanted to update (which it already did just a few days before that). After several attempts I had to contact the support people. They could not fix the problem and offered a new download. It took 15+ hours and 5 people to finally figure out how I could work on my return (which I had to start all over) with TurboTax.
Date published: 2021-05-17
Rated 4 out of 5 by from pretty good the guy on the phone was very helpful and nice, thank you
Date published: 2021-05-17
Rated 2 out of 5 by from Program Update? But no Updates needed?? In the past TT has been easy to use, convenient in my home, and even though the price has increased to add the State e-file I still choose it. It's not fair in my opinion to have to pay for e-filing State though because you pay extra for that part of the program.
Date published: 2021-05-17
Rated 4 out of 5 by from Need Better Rental property guidance This is the first time that I had to use Premier for a Rental property. I think the guidance could be better. Especially when asking questions regarding cost basis, maintenance vs improvement and allowable mileage expenses. Also, couldn't find an auto download for Cash App investing. Please get that for next year.
Date published: 2021-05-17
Rated 5 out of 5 by from So easy to use TurboTax was awesome on walking me through the process and making it easy.
Date published: 2021-05-17
Rated 4 out of 5 by from I've been using it for years! There was a screen that I struggled with so I asked for help. It took two experts and a lot of time, but we finally figured it out
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 881