TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Very easy and thorough! Actually better than any CPA I have ever hired and paid a great deal of money to.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy for self-employed to file! The path they give you is easy to follow and does not let you forget any important things you need to file and possible deductions you may get to take...
Date published: 2022-04-18
Rated 4 out of 5 by from Thank You Turbo Tax great experience easy to walk through and understand
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Tax Experience The whole process was simple and quick. I highly recommend it to everyone.
Date published: 2022-04-18
Rated 4 out of 5 by from I am uncertain I can trust the signature process I triple-checked to see that I signed Form 8453. On your system, the uploaded attachment was signed, but the Form on the copy for my records, after filing was not signed. I presume the actual signed form was attached to my return, but how can I be sure?
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax made filing less painful The Live/Chat help was awesome. I wish I knew the other person on the other end so that I could thank them for all of their patience and help!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use! Navigating the simple questionnaires give a sense of being interacting with an expert.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax is the worst TurboTax charged me for self-employed even though I have no business or 1099 IC income. It wouldn't let me change it without starting over. Also didn't give me the option of having IRS bill me later for underpayment penalty. Efiling has been rejected 5 times, even though I have IRS transcripts and fixed the issue (had originally put Form-1040 as last year's form but it was Form 1040-SR). Finally had to mail. Turbo Tax was no help. Also got rejected last year and had to file by mail. Never again, TurboTax.
Date published: 2022-04-18
Rated 2 out of 5 by from Last Time We Will Use TurboTax TurboTax is good for very simple income tax return filings, but it does a very poor job of leading the filer through key important points that require address before filing. It also doesn't work for e-filing, and still requires printing the returns and mailing them. Not worth the expense of purchasing the software - maybe worthwhile if it was free.
Date published: 2022-04-18
Rated 5 out of 5 by from Its Great! Easy filing, has made things easy these past few years
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 835
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy and thorough! Actually better than any CPA I have ever hired and paid a great deal of money to.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy for self-employed to file! The path they give you is easy to follow and does not let you forget any important things you need to file and possible deductions you may get to take...
Date published: 2022-04-18
Rated 4 out of 5 by from Thank You Turbo Tax great experience easy to walk through and understand
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Tax Experience The whole process was simple and quick. I highly recommend it to everyone.
Date published: 2022-04-18
Rated 4 out of 5 by from I am uncertain I can trust the signature process I triple-checked to see that I signed Form 8453. On your system, the uploaded attachment was signed, but the Form on the copy for my records, after filing was not signed. I presume the actual signed form was attached to my return, but how can I be sure?
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax made filing less painful The Live/Chat help was awesome. I wish I knew the other person on the other end so that I could thank them for all of their patience and help!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use! Navigating the simple questionnaires give a sense of being interacting with an expert.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax is the worst TurboTax charged me for self-employed even though I have no business or 1099 IC income. It wouldn't let me change it without starting over. Also didn't give me the option of having IRS bill me later for underpayment penalty. Efiling has been rejected 5 times, even though I have IRS transcripts and fixed the issue (had originally put Form-1040 as last year's form but it was Form 1040-SR). Finally had to mail. Turbo Tax was no help. Also got rejected last year and had to file by mail. Never again, TurboTax.
Date published: 2022-04-18
Rated 2 out of 5 by from Last Time We Will Use TurboTax TurboTax is good for very simple income tax return filings, but it does a very poor job of leading the filer through key important points that require address before filing. It also doesn't work for e-filing, and still requires printing the returns and mailing them. Not worth the expense of purchasing the software - maybe worthwhile if it was free.
Date published: 2022-04-18
Rated 5 out of 5 by from Its Great! Easy filing, has made things easy these past few years
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 835