TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by Carebearbrother5 from Easy to use and would recommend. This was a much better service than I anticipated a free version to be and I may use this again next year.
Date published: 2023-04-19
Rated 4 out of 5 by corntheultimate from Good overall, connecting bank acct was messy I liked the timer so I could keep track of how long it was taking. Turbotax is better the 2nd year because you can track the changes from year one. That was my favorite part. I found the bank account linking feature pulled in too many random transactions and was messy, might need some refinement, didn't always put my expenditures in the categories that give the highest deductions. Overall good experience
Date published: 2023-04-19
Rated 3 out of 5 by VishG2023 from I spent 3 hours trying to work around K-1 bug The schedule K-1 has a bug that cost me 3 hours and I finally had to "hack" my way out of it. Even an experienced tax preparer with 30+ yrs of experience struggled to help.
Date published: 2023-04-19
Rated 4 out of 5 by adalv2008 from adalv2008 Hard to get depreciation added to a new rental property and add childcare expenses.
Date published: 2023-04-19
Rated 5 out of 5 by Alleymass from great service fast easy to do error checks accurate simple step by step
Date published: 2023-04-19
Rated 4 out of 5 by Kalz1 from Turbo Tax: Quick and easy Turbo Tax was strait forward and simple for a novice like me. I plan to use again next year!
Date published: 2023-04-19
Rated 5 out of 5 by Reina85 from Quick and easy, just like your mom I've used Turbo Tax for multiple years as an independent contractor and it makes filing easy and cost effective. Never takes me more than a couple hours to get everything entered and at a fraction of the cost.
Date published: 2023-04-19
Rated 2 out of 5 by Winston42 from unnecessary fees Many hidden fees that are not presented until very late into the process, seems unfair to charge for state filing just because a higher than free version was necessary for investments
Date published: 2023-04-19
Rated 2 out of 5 by No_more from Exploitative and buggy I used to rely on Turbotax as my sole tax preparer. It's gotten extremely exploitative in recent years, sneaking in extra cost by defaulting to those features being turned on and only having you see it much higher at the end and go through the million routes to remove them. I really liked the integration and convenience with other systems but I cannot stand it sneaking things in repeatedly anymore and all the other growth initiatives they continually do. It was also extremely buggy where after I removed the premium benefits, the interstitial still popped up! After 15 years, I'm going to find another software.
Date published: 2023-04-19
Rated 5 out of 5 by believe555 from awesome yeeeeeee i really enjoy turbo tax it been very helpful and structured to do my own taxes thanks
All TurboTax® Offerings Reviews - Page 767
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by Carebearbrother5 from Easy to use and would recommend. This was a much better service than I anticipated a free version to be and I may use this again next year.
Date published: 2023-04-19
Rated 4 out of 5 by corntheultimate from Good overall, connecting bank acct was messy I liked the timer so I could keep track of how long it was taking. Turbotax is better the 2nd year because you can track the changes from year one. That was my favorite part. I found the bank account linking feature pulled in too many random transactions and was messy, might need some refinement, didn't always put my expenditures in the categories that give the highest deductions. Overall good experience
Date published: 2023-04-19
Rated 3 out of 5 by VishG2023 from I spent 3 hours trying to work around K-1 bug The schedule K-1 has a bug that cost me 3 hours and I finally had to "hack" my way out of it. Even an experienced tax preparer with 30+ yrs of experience struggled to help.
Date published: 2023-04-19
Rated 4 out of 5 by adalv2008 from adalv2008 Hard to get depreciation added to a new rental property and add childcare expenses.
Date published: 2023-04-19
Rated 5 out of 5 by Alleymass from great service fast easy to do error checks accurate simple step by step
Date published: 2023-04-19
Rated 4 out of 5 by Kalz1 from Turbo Tax: Quick and easy Turbo Tax was strait forward and simple for a novice like me. I plan to use again next year!
Date published: 2023-04-19
Rated 5 out of 5 by Reina85 from Quick and easy, just like your mom I've used Turbo Tax for multiple years as an independent contractor and it makes filing easy and cost effective. Never takes me more than a couple hours to get everything entered and at a fraction of the cost.
Date published: 2023-04-19
Rated 2 out of 5 by Winston42 from unnecessary fees Many hidden fees that are not presented until very late into the process, seems unfair to charge for state filing just because a higher than free version was necessary for investments
Date published: 2023-04-19
Rated 2 out of 5 by No_more from Exploitative and buggy I used to rely on Turbotax as my sole tax preparer. It's gotten extremely exploitative in recent years, sneaking in extra cost by defaulting to those features being turned on and only having you see it much higher at the end and go through the million routes to remove them. I really liked the integration and convenience with other systems but I cannot stand it sneaking things in repeatedly anymore and all the other growth initiatives they continually do. It was also extremely buggy where after I removed the premium benefits, the interstitial still popped up! After 15 years, I'm going to find another software.
Date published: 2023-04-19
Rated 5 out of 5 by believe555 from awesome yeeeeeee i really enjoy turbo tax it been very helpful and structured to do my own taxes thanks
All TurboTax® Offerings Reviews - Page 767
Date published: 2023-04-19