TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from easy great step by step instruction helped every step of the way
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax was a lifesave My rep (Christopher) was amazing. Super responsive, answered all of my questions, and helped me minimize my tax exposure with deductions I would have missed with self-service. Would highly recommend!
Date published: 2021-05-17
Rated 3 out of 5 by from 2020 turbo tax review The price for a individual/joint return keeps getting more expensive with you guys each year. I think I'm going to start looking for another tool next year.
Date published: 2021-05-17
Rated 5 out of 5 by from trust turbo tax always quick and easy. i feel confident filing with turbo tax.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax I am widowed but Turbo Tax keeps indicating I am single.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax Review I'm okay with using Turbo Tax; however I am not comfortable with its ability to appropriately categorize and calculate military retirement pay and to some extent individual state taxes. As an example, I file Hawaii state taxes and it continues to want to tax my Federal retirement annuity; the state of Hawaii does not tax any Federal retirement?
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax really simplified my Federal and State tax preparation and filing.
Date published: 2021-05-17
Rated 4 out of 5 by from TT is awesome but I had issue, prob needed IT help I did not have a 1099g so I put the gambling winnings in, $2000. A later date I called and received the 1099g information, put the information in, it would not let me delete or remove the prior $2000, so showed $4000 gambling income. I spent a couple days deleting, signing out, everything I could to remove the initial $2000 from gambling winnings, would not delete. I called in and had your employee help and review, she could not figure out a way to remove the initial $2000, so I had to "fudge" the form and add $1. instead of $2000 to show the $2000 winnings. Somehow that was locked into memory, could not remove from Turbotax
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent and easy application to file a return I am using turbo tax for couple of years. It is super easy and seamless integration
Date published: 2021-05-17
Rated 1 out of 5 by from Very Disappointing TurboTax Experience Been using TT Deluxe for many years. This year's version had an extremely poor user interface. Purchased CD version and installation was problematic. Used on Windows 10 OS. Pop up windows for Help and filing taxes did not work at all. Cursors did not show up in fields and text was invisible. Had to toggle screen resolution and scale settings continuously just to see input information. Will not use TT again if this is not resolved.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 767
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from easy great step by step instruction helped every step of the way
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax was a lifesave My rep (Christopher) was amazing. Super responsive, answered all of my questions, and helped me minimize my tax exposure with deductions I would have missed with self-service. Would highly recommend!
Date published: 2021-05-17
Rated 3 out of 5 by from 2020 turbo tax review The price for a individual/joint return keeps getting more expensive with you guys each year. I think I'm going to start looking for another tool next year.
Date published: 2021-05-17
Rated 5 out of 5 by from trust turbo tax always quick and easy. i feel confident filing with turbo tax.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax I am widowed but Turbo Tax keeps indicating I am single.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax Review I'm okay with using Turbo Tax; however I am not comfortable with its ability to appropriately categorize and calculate military retirement pay and to some extent individual state taxes. As an example, I file Hawaii state taxes and it continues to want to tax my Federal retirement annuity; the state of Hawaii does not tax any Federal retirement?
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax really simplified my Federal and State tax preparation and filing.
Date published: 2021-05-17
Rated 4 out of 5 by from TT is awesome but I had issue, prob needed IT help I did not have a 1099g so I put the gambling winnings in, $2000. A later date I called and received the 1099g information, put the information in, it would not let me delete or remove the prior $2000, so showed $4000 gambling income. I spent a couple days deleting, signing out, everything I could to remove the initial $2000 from gambling winnings, would not delete. I called in and had your employee help and review, she could not figure out a way to remove the initial $2000, so I had to "fudge" the form and add $1. instead of $2000 to show the $2000 winnings. Somehow that was locked into memory, could not remove from Turbotax
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent and easy application to file a return I am using turbo tax for couple of years. It is super easy and seamless integration
Date published: 2021-05-17
Rated 1 out of 5 by from Very Disappointing TurboTax Experience Been using TT Deluxe for many years. This year's version had an extremely poor user interface. Purchased CD version and installation was problematic. Used on Windows 10 OS. Pop up windows for Help and filing taxes did not work at all. Cursors did not show up in fields and text was invisible. Had to toggle screen resolution and scale settings continuously just to see input information. Will not use TT again if this is not resolved.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 767