TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TURBO TAX IS AWFUL UNABLE TO FILE STATE RETURN BECAUSE FEDERAL RETURN WILL NOT GO THROUGH BECAUSE TURBO TAX SAYS AGI DOES NOT MATCH LAST YEARS RETURN. THE AGI HAS BEEN VERIFIED CORRECT BY IRS. UNABLE TO GET ANY PERSONAL HELP FROM TURBO TAX. SHOULD NOT HAVE TO PAY FOE STATE E FILE IF TURBO TAX WILL NOT SUBMIT. IT IS IMPOSSIBLE TO GET A REAL PERSON FROM TURBO TAX. I AM TOTALLY DISAPPOINTED IN THIS WHOLE EXPERIENCE!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome! Easy to do taxes. Second year doing it and results are great!
Date published: 2021-05-17
Rated 4 out of 5 by from good product; have been using it for many years Was not able to get a live person engaged...would have been helpful. Appeared to be system issues with registration. Context sensitive help would make it better.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Totally Rocks Step by step very easy to us hardest part was finding all my paperwork
Date published: 2021-05-17
Rated 4 out of 5 by from detailed but sometimes frustrating TurboTax is good, but not perfect. Two particular problems: 1. Some items are poorly phrased, leading to ambiguity as to expected answers. All questions should be copy edited. Grammar is often poor. 2. When review questions are answered, often the program shuts down and must be restarted.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is excellent! Help you fill out all the data with explanatory and support tax information.
Date published: 2021-05-17
Rated 5 out of 5 by from so simple used for 10 years and never an issue with information
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is great I think TurboTax is the best tax software. I find it to be thorough, helpful, and accurate.
Date published: 2021-05-17
Rated 1 out of 5 by from worst year ever! Efile was rejected even though I have used Turbo Tax for over ten years now. The information added from the previous year was correct but rejected from both Fed and state. Not sure if I will get a refund for the state efile fee that I paid to Turbo Tax.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is helpful A lot of updates in an unusual year. I appreciate that Turbo Tax is up to date on the changes.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 736
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TURBO TAX IS AWFUL UNABLE TO FILE STATE RETURN BECAUSE FEDERAL RETURN WILL NOT GO THROUGH BECAUSE TURBO TAX SAYS AGI DOES NOT MATCH LAST YEARS RETURN. THE AGI HAS BEEN VERIFIED CORRECT BY IRS. UNABLE TO GET ANY PERSONAL HELP FROM TURBO TAX. SHOULD NOT HAVE TO PAY FOE STATE E FILE IF TURBO TAX WILL NOT SUBMIT. IT IS IMPOSSIBLE TO GET A REAL PERSON FROM TURBO TAX. I AM TOTALLY DISAPPOINTED IN THIS WHOLE EXPERIENCE!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome! Easy to do taxes. Second year doing it and results are great!
Date published: 2021-05-17
Rated 4 out of 5 by from good product; have been using it for many years Was not able to get a live person engaged...would have been helpful. Appeared to be system issues with registration. Context sensitive help would make it better.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Totally Rocks Step by step very easy to us hardest part was finding all my paperwork
Date published: 2021-05-17
Rated 4 out of 5 by from detailed but sometimes frustrating TurboTax is good, but not perfect. Two particular problems: 1. Some items are poorly phrased, leading to ambiguity as to expected answers. All questions should be copy edited. Grammar is often poor. 2. When review questions are answered, often the program shuts down and must be restarted.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is excellent! Help you fill out all the data with explanatory and support tax information.
Date published: 2021-05-17
Rated 5 out of 5 by from so simple used for 10 years and never an issue with information
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is great I think TurboTax is the best tax software. I find it to be thorough, helpful, and accurate.
Date published: 2021-05-17
Rated 1 out of 5 by from worst year ever! Efile was rejected even though I have used Turbo Tax for over ten years now. The information added from the previous year was correct but rejected from both Fed and state. Not sure if I will get a refund for the state efile fee that I paid to Turbo Tax.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is helpful A lot of updates in an unusual year. I appreciate that Turbo Tax is up to date on the changes.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 736