TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by hoejoo from Good program Good program, but why do you charge an additional fee when a user wants to deduct an e-file amount from their refund?
Date published: 2023-03-14
Rated 5 out of 5 by Kmatt54 from TurboTax works! Easy to use and agents very helpful. Respond quickly to questions and chat.
Date published: 2023-03-14
Rated 2 out of 5 by Iloveart from Turbo Tax Premier I specifically purchased Turbo Tax Premier in the desktop version to handle brokerage accounts such as Coinbase for cryptos, etc. I was unable to add this information and import forms for Coinbase in this version. It was extremely frustrating talking to representatives to figure out how this could be done. I spent hours discussing it, only to find out that you can only do this online. I had already spent hours working on taxes in the desktop version and purchased the CD. I couldn't include losses in my tax return and have to mail in documentation to the IRS instead. I will not be purchasing Turbo Tax for next year. Coinbase should have been accessible in this program!
Date published: 2023-03-14
Rated 5 out of 5 by April Elizabeth from Awesome! Helpful! Turbotax has really helped me through the process.
Date published: 2023-03-14
Rated 5 out of 5 by mlee63 from Turbo Tax is fun Turbo Tax is helpfull , but some of us don't understand some of what we are doing. Can you use some other words or ways to help us understand ?????
Date published: 2023-03-14
Rated 5 out of 5 by RobDog2019 from Turbo tax is awesome Great awesome I love these guys. I have always used them without a problem.
Date published: 2023-03-14
Rated 4 out of 5 by kjnfgsrklgjrg from easy, but expensive this program is pretty easy to use, but I could have gone to Jackson Hewitt or H&R block and had someone else do my taxes and it would have been cheaper. I know because I was working for Jackson Hewitt this year.
Date published: 2023-03-14
Rated 5 out of 5 by Karitino from I love TurboTax I have used TurboTax for a few years now. Its super easy to use and I tell everyone one about it.
Date published: 2023-03-14
Rated 5 out of 5 by JG1831 from Turbotax is great! Turbotax makes filing our federal and state taxes easy! Thank you!
Date published: 2023-03-14
Rated 5 out of 5 by Kaelapyles from Turbo Tax is my #1 for me!! Yeah when I first tried to do my taxes I needed help an a young lady helped me and she was very nice, very helpful, very knowledgeable and respectful and very responsive I believe that’s what makes Turbo Tax is people like that who loves their job and if they don’t then they most love helping people and that’s exactly how I am! I don’t mind my job but I really live the people I work with!! It’s awesome knowing there is still a lot of people out there like her with respectful, supportive, patient, caring and loving as well!!
All TurboTax® Offerings Reviews - Page 6915
Date published: 2023-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by hoejoo from Good program Good program, but why do you charge an additional fee when a user wants to deduct an e-file amount from their refund?
Date published: 2023-03-14
Rated 5 out of 5 by Kmatt54 from TurboTax works! Easy to use and agents very helpful. Respond quickly to questions and chat.
Date published: 2023-03-14
Rated 2 out of 5 by Iloveart from Turbo Tax Premier I specifically purchased Turbo Tax Premier in the desktop version to handle brokerage accounts such as Coinbase for cryptos, etc. I was unable to add this information and import forms for Coinbase in this version. It was extremely frustrating talking to representatives to figure out how this could be done. I spent hours discussing it, only to find out that you can only do this online. I had already spent hours working on taxes in the desktop version and purchased the CD. I couldn't include losses in my tax return and have to mail in documentation to the IRS instead. I will not be purchasing Turbo Tax for next year. Coinbase should have been accessible in this program!
Date published: 2023-03-14
Rated 5 out of 5 by April Elizabeth from Awesome! Helpful! Turbotax has really helped me through the process.
Date published: 2023-03-14
Rated 5 out of 5 by mlee63 from Turbo Tax is fun Turbo Tax is helpfull , but some of us don't understand some of what we are doing. Can you use some other words or ways to help us understand ?????
Date published: 2023-03-14
Rated 5 out of 5 by RobDog2019 from Turbo tax is awesome Great awesome I love these guys. I have always used them without a problem.
Date published: 2023-03-14
Rated 4 out of 5 by kjnfgsrklgjrg from easy, but expensive this program is pretty easy to use, but I could have gone to Jackson Hewitt or H&R block and had someone else do my taxes and it would have been cheaper. I know because I was working for Jackson Hewitt this year.
Date published: 2023-03-14
Rated 5 out of 5 by Karitino from I love TurboTax I have used TurboTax for a few years now. Its super easy to use and I tell everyone one about it.
Date published: 2023-03-14
Rated 5 out of 5 by JG1831 from Turbotax is great! Turbotax makes filing our federal and state taxes easy! Thank you!
Date published: 2023-03-14
Rated 5 out of 5 by Kaelapyles from Turbo Tax is my #1 for me!! Yeah when I first tried to do my taxes I needed help an a young lady helped me and she was very nice, very helpful, very knowledgeable and respectful and very responsive I believe that’s what makes Turbo Tax is people like that who loves their job and if they don’t then they most love helping people and that’s exactly how I am! I don’t mind my job but I really live the people I work with!! It’s awesome knowing there is still a lot of people out there like her with respectful, supportive, patient, caring and loving as well!!
All TurboTax® Offerings Reviews - Page 6915
Date published: 2023-03-14