TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from okay after one cd copy set-up twice, one download scraped this one worked great
Date published: 2023-03-11
Rated 5 out of 5 by from Carmen is great She was very patient and I think we worked well together.
Date published: 2023-03-11
Rated 5 out of 5 by from everything great these cats were super cool! Things were quick and easy
Date published: 2023-03-11
Rated 5 out of 5 by from awesome great job easy to do will use them again.have a greatb rest of the year,
Date published: 2023-03-11
Rated 5 out of 5 by from Time well spent very quick completion, very nice people, accurate, well spoken
Date published: 2023-03-11
Rated 3 out of 5 by from Turbo Tax I am not impressed with Turbo Tax or another major tax brand. Questions without specific answers or easy to find phone numbers.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax was wonderful Very informative and helpful. He was efficient and answered all of our questions
Date published: 2023-03-11
Rated 5 out of 5 by from Full service premier Expert was excellent. I have nothing more to add to this review. It met my expectations and needs.
Date published: 2023-03-11
Rated 4 out of 5 by from Use this every year I love the overall ease of the software. It makes filing taxes very easy and is very good at double checking everything for you. However, I strongly dislike the software constantly trying to upsell me and get me to add more things than needed. This should be a one time thing at the start of the process or if its found that an upgrade is required due to having extra forms. I stopped counting at 5 attempts to upsell. Get rid of this issue and it would be an easy 5 start review.
Date published: 2023-03-11
Rated 5 out of 5 by from Melody did great Melody did such a good job. very personable. would use her again
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6907
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from okay after one cd copy set-up twice, one download scraped this one worked great
Date published: 2023-03-11
Rated 5 out of 5 by from Carmen is great She was very patient and I think we worked well together.
Date published: 2023-03-11
Rated 5 out of 5 by from everything great these cats were super cool! Things were quick and easy
Date published: 2023-03-11
Rated 5 out of 5 by from awesome great job easy to do will use them again.have a greatb rest of the year,
Date published: 2023-03-11
Rated 5 out of 5 by from Time well spent very quick completion, very nice people, accurate, well spoken
Date published: 2023-03-11
Rated 3 out of 5 by from Turbo Tax I am not impressed with Turbo Tax or another major tax brand. Questions without specific answers or easy to find phone numbers.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax was wonderful Very informative and helpful. He was efficient and answered all of our questions
Date published: 2023-03-11
Rated 5 out of 5 by from Full service premier Expert was excellent. I have nothing more to add to this review. It met my expectations and needs.
Date published: 2023-03-11
Rated 4 out of 5 by from Use this every year I love the overall ease of the software. It makes filing taxes very easy and is very good at double checking everything for you. However, I strongly dislike the software constantly trying to upsell me and get me to add more things than needed. This should be a one time thing at the start of the process or if its found that an upgrade is required due to having extra forms. I stopped counting at 5 attempts to upsell. Get rid of this issue and it would be an easy 5 start review.
Date published: 2023-03-11
Rated 5 out of 5 by from Melody did great Melody did such a good job. very personable. would use her again
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6907