TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy and informative Very easy to use and informative. The professional help from live service is very useful and helpful
Date published: 2023-03-12
Rated 5 out of 5 by from Easy to do from overseas This was my 2nd time using Turbo Tax. It was straightforward, but it took over twice as long as they estimated it would take, which is fine. It's very easy to use and the questions walk you through the entire process. I'll use it again next year.
Date published: 2023-03-12
Rated 4 out of 5 by from Overall Good. QBI Section is confusing Overall Good. QBI Section is confusing. Suggest to add more questions to make it clear and simple. Also unable to see Refund or Tax to pay on the screen like other Turbotax products. That is a very helpful feature and request to add for sure in next release.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax makes doing taxes a breeze They always have very clear instructions and information it's like a manual for tax dummies.
Date published: 2023-03-12
Rated 5 out of 5 by from been using TT for at least 20 years now TurboTax is easy and makes even the most-complicated stuff simple! Love being able to import my investment tax information, and having TT take it from there!!
Date published: 2023-03-12
Rated 5 out of 5 by from Helpful Live Support This was my first year using Premium Live Support, and it was helpful, supportive, and reassuring.
Date published: 2023-03-12
Rated 4 out of 5 by from Fairly simple Fairly simple to use. I have been using it for several years.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax was very exceptional The filing process was well detailed and convenient.
Date published: 2023-03-12
Rated 5 out of 5 by from Wow.. wish I had done this many years ago.. It was very easy for me to navigate and understand. I'm proud of myself for doing this by myself for the first time at age 55 !
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is awesome! TT is fast, pulls all old and present information fast with stock and crypto form pull. I had 3 w2 this time, Better than other places. Only down point is its expensive. State filings are high.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6760
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and informative Very easy to use and informative. The professional help from live service is very useful and helpful
Date published: 2023-03-12
Rated 5 out of 5 by from Easy to do from overseas This was my 2nd time using Turbo Tax. It was straightforward, but it took over twice as long as they estimated it would take, which is fine. It's very easy to use and the questions walk you through the entire process. I'll use it again next year.
Date published: 2023-03-12
Rated 4 out of 5 by from Overall Good. QBI Section is confusing Overall Good. QBI Section is confusing. Suggest to add more questions to make it clear and simple. Also unable to see Refund or Tax to pay on the screen like other Turbotax products. That is a very helpful feature and request to add for sure in next release.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax makes doing taxes a breeze They always have very clear instructions and information it's like a manual for tax dummies.
Date published: 2023-03-12
Rated 5 out of 5 by from been using TT for at least 20 years now TurboTax is easy and makes even the most-complicated stuff simple! Love being able to import my investment tax information, and having TT take it from there!!
Date published: 2023-03-12
Rated 5 out of 5 by from Helpful Live Support This was my first year using Premium Live Support, and it was helpful, supportive, and reassuring.
Date published: 2023-03-12
Rated 4 out of 5 by from Fairly simple Fairly simple to use. I have been using it for several years.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax was very exceptional The filing process was well detailed and convenient.
Date published: 2023-03-12
Rated 5 out of 5 by from Wow.. wish I had done this many years ago.. It was very easy for me to navigate and understand. I'm proud of myself for doing this by myself for the first time at age 55 !
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is awesome! TT is fast, pulls all old and present information fast with stock and crypto form pull. I had 3 w2 this time, Better than other places. Only down point is its expensive. State filings are high.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6760