TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Somewhat convenient, but expensive The process is pretty lengthy compared to using other accounting services, and I don't feel I saved much money due to all of the added fees. The main reason this process would be chosen is convenience of doing it from home.
Date published: 2023-03-12
Rated 1 out of 5 by from They add fees if you dont pay attention Accidently paid for a service i didnt even want until i saw the amount paid at the end.
Date published: 2023-03-12
Rated 5 out of 5 by from Good Product I found it easy to use and accurate. Good product that I have used for years.
Date published: 2023-03-12
Rated 5 out of 5 by from Quick and Easy! This was one of the easiest return processes I have gone through to date. Sean was easy to work with and the process was quick and painless. We are thrilled with the return we are getting!
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTaxReview Easy to use, first time online use, would use again!
Date published: 2023-03-12
Rated 5 out of 5 by from SIMPLE MY FIRST TIME DOING IT. IT WAS EASY. THANK YOU FOR SAVING ME MONEY AND TIME
Date published: 2023-03-12
Rated 5 out of 5 by from Awesome Service! I normally prepare my own return but when I ran into an issue I didn't know how to handle I reached out to an expert and got immediate help. Very professional and capable and pleasant to work with. I have full confidence my return was handled correctly.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy to use I've been using Turbo Tax for years. Works great!!
Date published: 2023-03-12
Rated 1 out of 5 by from Horrible and a waste of money. I could have paid someone to do this for less than doing it myself through this process. There is no one to help unless you want to pay even more money. Save yourself and find someone to file these for you.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Prompts Turbo Tax is so correct with it's "prompts", I feel/know that all my information is correctly entered!
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6714
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Somewhat convenient, but expensive The process is pretty lengthy compared to using other accounting services, and I don't feel I saved much money due to all of the added fees. The main reason this process would be chosen is convenience of doing it from home.
Date published: 2023-03-12
Rated 1 out of 5 by from They add fees if you dont pay attention Accidently paid for a service i didnt even want until i saw the amount paid at the end.
Date published: 2023-03-12
Rated 5 out of 5 by from Good Product I found it easy to use and accurate. Good product that I have used for years.
Date published: 2023-03-12
Rated 5 out of 5 by from Quick and Easy! This was one of the easiest return processes I have gone through to date. Sean was easy to work with and the process was quick and painless. We are thrilled with the return we are getting!
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTaxReview Easy to use, first time online use, would use again!
Date published: 2023-03-12
Rated 5 out of 5 by from SIMPLE MY FIRST TIME DOING IT. IT WAS EASY. THANK YOU FOR SAVING ME MONEY AND TIME
Date published: 2023-03-12
Rated 5 out of 5 by from Awesome Service! I normally prepare my own return but when I ran into an issue I didn't know how to handle I reached out to an expert and got immediate help. Very professional and capable and pleasant to work with. I have full confidence my return was handled correctly.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy to use I've been using Turbo Tax for years. Works great!!
Date published: 2023-03-12
Rated 1 out of 5 by from Horrible and a waste of money. I could have paid someone to do this for less than doing it myself through this process. There is no one to help unless you want to pay even more money. Save yourself and find someone to file these for you.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Prompts Turbo Tax is so correct with it's "prompts", I feel/know that all my information is correctly entered!
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6714