TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Good Product but Price Keeps Going Up I enjoy the ease of the product and the step by step help but the increasing price is getting to be a deterent.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Fast!! i always dread tax time from previous experiences with other tax programs. turbo tax is fast, asks the right questions, and makes filing easy. Dare I say "fun"!!
Date published: 2023-03-12
Rated 5 out of 5 by from Great product Used again this year. Had a problem but support was great.
Date published: 2023-03-12
Rated 5 out of 5 by from it was easy straight forward and easy. it was simple to enter my information
Date published: 2023-03-12
Rated 2 out of 5 by from Will not be our option next year TurboTax is an interesting experience. The upload features are really nice and helpful, but they don't display the price until you get to the very end, and it is wildly expensive to file both federal and state. The descriptions say it depends on your "tax situation," but spending over $200 to file federal and state without any of their upgrade options is ridiculous and was not disclosed to us until the very end. We are definitely going to find another tax filing solution next year.
Date published: 2023-03-12
Rated 5 out of 5 by from Awesome I've used TurboTax for years. Love it very easy to use
Date published: 2023-03-12
Rated 5 out of 5 by from I love this program! I love this program and have been using it for quite a few years. They stand behind their product, offer very helpful assistance in the form of a real person or in manual-type information. It gets easier to use every year!
Date published: 2023-03-12
Rated 2 out of 5 by from Must Pay to See Forms. Not a Simple Process. I've been using TurboTax for more than 12 years. It has now evolved into a frustratingly repetitive process that requires you to answer an ever-increasing number of minute questions. I use to be able to look at the completed forms and review them. Since leaving the CD versions behind and going with the Cloud version, I am now on the search for a different experience.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is awesome Everything was smooth and easy to do. The service keeps improving year over year and I keep coming back.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax Review The process for recovering a user account is terrible. Waited for some time on the phone to talk to an agent and then was hung up on.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6683
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Product but Price Keeps Going Up I enjoy the ease of the product and the step by step help but the increasing price is getting to be a deterent.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Fast!! i always dread tax time from previous experiences with other tax programs. turbo tax is fast, asks the right questions, and makes filing easy. Dare I say "fun"!!
Date published: 2023-03-12
Rated 5 out of 5 by from Great product Used again this year. Had a problem but support was great.
Date published: 2023-03-12
Rated 5 out of 5 by from it was easy straight forward and easy. it was simple to enter my information
Date published: 2023-03-12
Rated 2 out of 5 by from Will not be our option next year TurboTax is an interesting experience. The upload features are really nice and helpful, but they don't display the price until you get to the very end, and it is wildly expensive to file both federal and state. The descriptions say it depends on your "tax situation," but spending over $200 to file federal and state without any of their upgrade options is ridiculous and was not disclosed to us until the very end. We are definitely going to find another tax filing solution next year.
Date published: 2023-03-12
Rated 5 out of 5 by from Awesome I've used TurboTax for years. Love it very easy to use
Date published: 2023-03-12
Rated 5 out of 5 by from I love this program! I love this program and have been using it for quite a few years. They stand behind their product, offer very helpful assistance in the form of a real person or in manual-type information. It gets easier to use every year!
Date published: 2023-03-12
Rated 2 out of 5 by from Must Pay to See Forms. Not a Simple Process. I've been using TurboTax for more than 12 years. It has now evolved into a frustratingly repetitive process that requires you to answer an ever-increasing number of minute questions. I use to be able to look at the completed forms and review them. Since leaving the CD versions behind and going with the Cloud version, I am now on the search for a different experience.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is awesome Everything was smooth and easy to do. The service keeps improving year over year and I keep coming back.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax Review The process for recovering a user account is terrible. Waited for some time on the phone to talk to an agent and then was hung up on.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6683