TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from SO EASY! We have used Turbo Tax for the past several years and they make it so incredibly simple. They are available if I need help or have questions and it made the tax filing process a breeze.
Date published: 2023-03-13
Rated 1 out of 5 by from Not really helpful Made me post even though I didn’t have anything that I should need to said New Mexico tax shouldn’t be taxed but it is and I some hope or with no good explanation
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is easy to use Information is thorough & software is easy to use I've used is for many years.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use Easy to use and covers all bases, if you have and question they will call you back in short period of time.
Date published: 2023-03-13
Rated 5 out of 5 by from I love Turbo Tax chat!! Theresa D helped me. I wish I could give her a big hug and a dozen roses. I was so nervous but she gained my confidence and I wouldn't take anything for her assistance. Give her raise!!
Date published: 2023-03-13
Rated 4 out of 5 by from I'm No CPA, But There Still Seems to be Glitches Other things: No page for entering Cost Basis etc. on Sale of Securities; and My three financial institutions are not in TurboTax nextwork.
Date published: 2023-03-13
Rated 4 out of 5 by from Better the second time around My first time using TT was a little bumpy. This was due to the effort to seperate this service from the Credit Karma app, and the fact I worked in 2 states during the course of the year and the software could only process 1. It created some inconvenient extra steps that were bad timing with my move, but having only worked in one state the following year Turbo Tax was much more straight forward. Navigating documents from previous filings could be made to be more straight forward.
Date published: 2023-03-13
Rated 5 out of 5 by from Good Good Experience - finished my taxes quickly and easily
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is good way to get through task I dislike I did not need help this year but it knows a lot of my information from last year's return to help prevent me making errors
Date published: 2023-03-13
Rated 3 out of 5 by from OK but a little Frustrated I kept receiving a 20% off my taxes email but not showing up when I clicked to submit. At some point just need to give up and realize that they are going to take more than half my federal refund for not reason. Been using Turbotax the last few years and this will probably be the last time.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6587
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SO EASY! We have used Turbo Tax for the past several years and they make it so incredibly simple. They are available if I need help or have questions and it made the tax filing process a breeze.
Date published: 2023-03-13
Rated 1 out of 5 by from Not really helpful Made me post even though I didn’t have anything that I should need to said New Mexico tax shouldn’t be taxed but it is and I some hope or with no good explanation
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is easy to use Information is thorough & software is easy to use I've used is for many years.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use Easy to use and covers all bases, if you have and question they will call you back in short period of time.
Date published: 2023-03-13
Rated 5 out of 5 by from I love Turbo Tax chat!! Theresa D helped me. I wish I could give her a big hug and a dozen roses. I was so nervous but she gained my confidence and I wouldn't take anything for her assistance. Give her raise!!
Date published: 2023-03-13
Rated 4 out of 5 by from I'm No CPA, But There Still Seems to be Glitches Other things: No page for entering Cost Basis etc. on Sale of Securities; and My three financial institutions are not in TurboTax nextwork.
Date published: 2023-03-13
Rated 4 out of 5 by from Better the second time around My first time using TT was a little bumpy. This was due to the effort to seperate this service from the Credit Karma app, and the fact I worked in 2 states during the course of the year and the software could only process 1. It created some inconvenient extra steps that were bad timing with my move, but having only worked in one state the following year Turbo Tax was much more straight forward. Navigating documents from previous filings could be made to be more straight forward.
Date published: 2023-03-13
Rated 5 out of 5 by from Good Good Experience - finished my taxes quickly and easily
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is good way to get through task I dislike I did not need help this year but it knows a lot of my information from last year's return to help prevent me making errors
Date published: 2023-03-13
Rated 3 out of 5 by from OK but a little Frustrated I kept receiving a 20% off my taxes email but not showing up when I clicked to submit. At some point just need to give up and realize that they are going to take more than half my federal refund for not reason. Been using Turbotax the last few years and this will probably be the last time.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6587