TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Price has gone up! Great with taxes, but has gotten a little pricey over the years.
Date published: 2023-03-13
Rated 5 out of 5 by from Great product with great support Spoke with John who reassured me that my entries were correct
Date published: 2023-03-13
Rated 4 out of 5 by from turbo tax is easy great product easy to use and effective foe do it yourself taxes
Date published: 2023-03-13
Rated 5 out of 5 by from Have used for multiple years. Love it!! I have not had to call for assistance, the program provided all the information I needed.
Date published: 2023-03-13
Rated 5 out of 5 by from Super Easy Thank you for having an application that is easy to work with for small businesses like ours. Live chat was very helpful too. Thank you
Date published: 2023-03-13
Rated 5 out of 5 by from turbo tax is awesome was a lot of questions but in the long run it was wporth while
Date published: 2023-03-13
Rated 5 out of 5 by from Even filing as self-employed is easy! There is a whole function that itemizes and sorts expenses on your bank statements! Crazy good
Date published: 2023-03-13
Rated 5 out of 5 by from Once again... Turbotax was fairly easy to use. I did have some problems but I was amazed that I received a call (out of the blue) from a Turbotax employee who helped me through the problem I was having. Once I got going I was done in absolutely no time at all.
Date published: 2023-03-13
Rated 1 out of 5 by from Turbo Tax was awesome I've filed with you guys for 5 years now. This was the first year I was required to pay for my smaller then usual return and there was no explanation on why the additional expenses were added.
Date published: 2023-03-13
Rated 3 out of 5 by from Well, this year was more troubleIsome I had to call TurboTax and Intuit so many times for clarification with multiple issues this tax year. From ordering the wrong recommended version of turbotax to issues getting refunded for the wrong version, to the company not able to store different members of my family's returns under one main email.... I mean multiple issues this year! And to top it off their customer service was supposed to call about another issue and even though I was on the phone when they called and did NOT speak to a rep to resolve the issue the ticket was marked as resolved and everyone but me moved on... 2023 might be a new year for my tax software buying/using pleasure. Bad experience this year.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6586
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Price has gone up! Great with taxes, but has gotten a little pricey over the years.
Date published: 2023-03-13
Rated 5 out of 5 by from Great product with great support Spoke with John who reassured me that my entries were correct
Date published: 2023-03-13
Rated 4 out of 5 by from turbo tax is easy great product easy to use and effective foe do it yourself taxes
Date published: 2023-03-13
Rated 5 out of 5 by from Have used for multiple years. Love it!! I have not had to call for assistance, the program provided all the information I needed.
Date published: 2023-03-13
Rated 5 out of 5 by from Super Easy Thank you for having an application that is easy to work with for small businesses like ours. Live chat was very helpful too. Thank you
Date published: 2023-03-13
Rated 5 out of 5 by from turbo tax is awesome was a lot of questions but in the long run it was wporth while
Date published: 2023-03-13
Rated 5 out of 5 by from Even filing as self-employed is easy! There is a whole function that itemizes and sorts expenses on your bank statements! Crazy good
Date published: 2023-03-13
Rated 5 out of 5 by from Once again... Turbotax was fairly easy to use. I did have some problems but I was amazed that I received a call (out of the blue) from a Turbotax employee who helped me through the problem I was having. Once I got going I was done in absolutely no time at all.
Date published: 2023-03-13
Rated 1 out of 5 by from Turbo Tax was awesome I've filed with you guys for 5 years now. This was the first year I was required to pay for my smaller then usual return and there was no explanation on why the additional expenses were added.
Date published: 2023-03-13
Rated 3 out of 5 by from Well, this year was more troubleIsome I had to call TurboTax and Intuit so many times for clarification with multiple issues this tax year. From ordering the wrong recommended version of turbotax to issues getting refunded for the wrong version, to the company not able to store different members of my family's returns under one main email.... I mean multiple issues this year! And to top it off their customer service was supposed to call about another issue and even though I was on the phone when they called and did NOT speak to a rep to resolve the issue the ticket was marked as resolved and everyone but me moved on... 2023 might be a new year for my tax software buying/using pleasure. Bad experience this year.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6586