TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from very easy to follow and quick been using turbo tax for years and always happy to continuing using it now
Date published: 2023-04-19
Rated 1 out of 5 by from I had a terrible time with software this yr I will not use it again & have in past several yrs
Date published: 2023-04-19
Rated 4 out of 5 by from Great product, but pricey. I like the new feature where it goes through my bank accounts and figures out what my business expenses are. But TurboTax seems to be getting more expensive MUCH faster than the rate of inflation. The state tax prep charge is excessive, and there is no easy way to opt out. I'd give it a solid 5 stars if not for the product price increase.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Review for 2022 Tax Year Turbo Tax has come a long way from its inception. It's so user friendly now, and so quick and easy to file. I would recommend it to anyone.
Date published: 2023-04-19
Rated 3 out of 5 by from Getting worse than previous years I had an error this year with Exempt Interest Dividends. The error message didn't make sense. After an hour of online support that couldn't solve the problem, the support person said someone can call me back at 8pm (I recommended the time). No call ever came. Also, you don't have record of me using this account last year but I am certain that I did. I will call you to discuss this concern.
Date published: 2023-04-19
Rated 1 out of 5 by from Glitchy It took me 40 minutes to prepare my return and 2 hours to pay and file because the software was bugging out. Customer service was no help either. I was able to solve the issue by updating my billing address to 123 main St.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Easy process to Get your tax return done and fast and simple
Date published: 2023-04-19
Rated 1 out of 5 by from Awful service and charging extra Experience is poor. Very confusing compared to other tax filing services and charging extra to use their system,
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great The product was quick and efficient. May the process easy to understand and to get it done.
Date published: 2023-04-19
Rated 5 out of 5 by from It's been great, too good to be true, so far. Too easy to believe. Should've been doing this a long time ago. Thank you.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 656
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very easy to follow and quick been using turbo tax for years and always happy to continuing using it now
Date published: 2023-04-19
Rated 1 out of 5 by from I had a terrible time with software this yr I will not use it again & have in past several yrs
Date published: 2023-04-19
Rated 4 out of 5 by from Great product, but pricey. I like the new feature where it goes through my bank accounts and figures out what my business expenses are. But TurboTax seems to be getting more expensive MUCH faster than the rate of inflation. The state tax prep charge is excessive, and there is no easy way to opt out. I'd give it a solid 5 stars if not for the product price increase.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Review for 2022 Tax Year Turbo Tax has come a long way from its inception. It's so user friendly now, and so quick and easy to file. I would recommend it to anyone.
Date published: 2023-04-19
Rated 3 out of 5 by from Getting worse than previous years I had an error this year with Exempt Interest Dividends. The error message didn't make sense. After an hour of online support that couldn't solve the problem, the support person said someone can call me back at 8pm (I recommended the time). No call ever came. Also, you don't have record of me using this account last year but I am certain that I did. I will call you to discuss this concern.
Date published: 2023-04-19
Rated 1 out of 5 by from Glitchy It took me 40 minutes to prepare my return and 2 hours to pay and file because the software was bugging out. Customer service was no help either. I was able to solve the issue by updating my billing address to 123 main St.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Easy process to Get your tax return done and fast and simple
Date published: 2023-04-19
Rated 1 out of 5 by from Awful service and charging extra Experience is poor. Very confusing compared to other tax filing services and charging extra to use their system,
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great The product was quick and efficient. May the process easy to understand and to get it done.
Date published: 2023-04-19
Rated 5 out of 5 by from It's been great, too good to be true, so far. Too easy to believe. Should've been doing this a long time ago. Thank you.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 656