TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
brandohambone from
intuitive and easy to follow through to the end.
Great language used that makes it easy for a lay person to understand and follow along all the way to the filing at the end. Very Intuitive User Experience.
Date published: 2023-03-14
Rated 5 out of 5 by
Danni Sloane from
Great!
Great! Communication was on point and they helped me.
Date published: 2023-03-14
Rated 5 out of 5 by
jinnyr from
Gotta love Turbo Tax 2023
TurboTax makes it easy to do our taxes. Just a couple hours.
Date published: 2023-03-14
Rated 5 out of 5 by
Aledria from
Really Easy and Thorough
I love how Turbo Tax walks me through everything so I can feel confident that I've covered all my tax bases.
Date published: 2023-03-14
Rated 4 out of 5 by
Bob6219342270 from
Excellent, professional and courteous live expert
I had a question so I requested a call back. I got the call back very quickly. Within minutes. The initial person that assisted me was not able to help with my follow up question so she transferred me to an expert. He, Paul, was super knowledgeable, professional, courteous and made the experience super easy. I was on the phone with him for a minute or two. Perhaps less.
Date published: 2023-03-14
Rated 5 out of 5 by
lr77 from
excellent
Turbo Tax is super easy to use. I would recommend it for anyone filing taxes.
Date published: 2023-03-14
Rated 5 out of 5 by
Bailey2023 from
Very easy to use!
100% recommend. Especially if you’re single with no expenses.
Date published: 2023-03-14
Rated 5 out of 5 by
Sweat 78 from
Great
Nice and easy but cost more than I thought , but overall good
Date published: 2023-03-14
Rated 4 out of 5 by
Alllen01 from
Was very helpful in getting returns prepared.
Did not communicate with anyone. Was able to handle all the questions without any help.
Date published: 2023-03-14
Rated 1 out of 5 by
Will be looking elsewhere from
You always make life harder
Last year your software lumped me in as an LLC. Your software clearly stated I was not an LLC. It took me MONTHS to clear that and still have not received a refund from the CA franchise tax board. THIS YEAR your software is now claiming my state taxes were rejected because i have filed a form 565 already. This is the only time this year I have touched my 2022 taxes. So now I have to mail off.
All TurboTax® Offerings Reviews - Page 6488
Date published: 2023-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
brandohambone from
intuitive and easy to follow through to the end.
Great language used that makes it easy for a lay person to understand and follow along all the way to the filing at the end. Very Intuitive User Experience.
Date published: 2023-03-14
Rated 5 out of 5 by
Danni Sloane from
Great!
Great! Communication was on point and they helped me.
Date published: 2023-03-14
Rated 5 out of 5 by
jinnyr from
Gotta love Turbo Tax 2023
TurboTax makes it easy to do our taxes. Just a couple hours.
Date published: 2023-03-14
Rated 5 out of 5 by
Aledria from
Really Easy and Thorough
I love how Turbo Tax walks me through everything so I can feel confident that I've covered all my tax bases.
Date published: 2023-03-14
Rated 4 out of 5 by
Bob6219342270 from
Excellent, professional and courteous live expert
I had a question so I requested a call back. I got the call back very quickly. Within minutes. The initial person that assisted me was not able to help with my follow up question so she transferred me to an expert. He, Paul, was super knowledgeable, professional, courteous and made the experience super easy. I was on the phone with him for a minute or two. Perhaps less.
Date published: 2023-03-14
Rated 5 out of 5 by
lr77 from
excellent
Turbo Tax is super easy to use. I would recommend it for anyone filing taxes.
Date published: 2023-03-14
Rated 5 out of 5 by
Bailey2023 from
Very easy to use!
100% recommend. Especially if you’re single with no expenses.
Date published: 2023-03-14
Rated 5 out of 5 by
Sweat 78 from
Great
Nice and easy but cost more than I thought , but overall good
Date published: 2023-03-14
Rated 4 out of 5 by
Alllen01 from
Was very helpful in getting returns prepared.
Did not communicate with anyone. Was able to handle all the questions without any help.
Date published: 2023-03-14
Rated 1 out of 5 by
Will be looking elsewhere from
You always make life harder
Last year your software lumped me in as an LLC. Your software clearly stated I was not an LLC. It took me MONTHS to clear that and still have not received a refund from the CA franchise tax board. THIS YEAR your software is now claiming my state taxes were rejected because i have filed a form 565 already. This is the only time this year I have touched my 2022 taxes. So now I have to mail off.
All TurboTax® Offerings Reviews - Page 6488
Date published: 2023-03-14