TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from intuitive and easy to follow through to the end. Great language used that makes it easy for a lay person to understand and follow along all the way to the filing at the end. Very Intuitive User Experience.
Date published: 2023-03-14
Rated 5 out of 5 by from Great! Great! Communication was on point and they helped me.
Date published: 2023-03-14
Rated 5 out of 5 by from Gotta love Turbo Tax 2023 TurboTax makes it easy to do our taxes. Just a couple hours.
Date published: 2023-03-14
Rated 5 out of 5 by from Really Easy and Thorough I love how Turbo Tax walks me through everything so I can feel confident that I've covered all my tax bases.
Date published: 2023-03-14
Rated 4 out of 5 by from Excellent, professional and courteous live expert I had a question so I requested a call back. I got the call back very quickly. Within minutes. The initial person that assisted me was not able to help with my follow up question so she transferred me to an expert. He, Paul, was super knowledgeable, professional, courteous and made the experience super easy. I was on the phone with him for a minute or two. Perhaps less.
Date published: 2023-03-14
Rated 5 out of 5 by from excellent Turbo Tax is super easy to use. I would recommend it for anyone filing taxes.
Date published: 2023-03-14
Rated 5 out of 5 by from Very easy to use! 100% recommend. Especially if you’re single with no expenses.
Date published: 2023-03-14
Rated 5 out of 5 by from Great Nice and easy but cost more than I thought , but overall good
Date published: 2023-03-14
Rated 4 out of 5 by from Was very helpful in getting returns prepared. Did not communicate with anyone. Was able to handle all the questions without any help.
Date published: 2023-03-14
Rated 1 out of 5 by from You always make life harder Last year your software lumped me in as an LLC. Your software clearly stated I was not an LLC. It took me MONTHS to clear that and still have not received a refund from the CA franchise tax board. THIS YEAR your software is now claiming my state taxes were rejected because i have filed a form 565 already. This is the only time this year I have touched my 2022 taxes. So now I have to mail off.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6488
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from intuitive and easy to follow through to the end. Great language used that makes it easy for a lay person to understand and follow along all the way to the filing at the end. Very Intuitive User Experience.
Date published: 2023-03-14
Rated 5 out of 5 by from Great! Great! Communication was on point and they helped me.
Date published: 2023-03-14
Rated 5 out of 5 by from Gotta love Turbo Tax 2023 TurboTax makes it easy to do our taxes. Just a couple hours.
Date published: 2023-03-14
Rated 5 out of 5 by from Really Easy and Thorough I love how Turbo Tax walks me through everything so I can feel confident that I've covered all my tax bases.
Date published: 2023-03-14
Rated 4 out of 5 by from Excellent, professional and courteous live expert I had a question so I requested a call back. I got the call back very quickly. Within minutes. The initial person that assisted me was not able to help with my follow up question so she transferred me to an expert. He, Paul, was super knowledgeable, professional, courteous and made the experience super easy. I was on the phone with him for a minute or two. Perhaps less.
Date published: 2023-03-14
Rated 5 out of 5 by from excellent Turbo Tax is super easy to use. I would recommend it for anyone filing taxes.
Date published: 2023-03-14
Rated 5 out of 5 by from Very easy to use! 100% recommend. Especially if you’re single with no expenses.
Date published: 2023-03-14
Rated 5 out of 5 by from Great Nice and easy but cost more than I thought , but overall good
Date published: 2023-03-14
Rated 4 out of 5 by from Was very helpful in getting returns prepared. Did not communicate with anyone. Was able to handle all the questions without any help.
Date published: 2023-03-14
Rated 1 out of 5 by from You always make life harder Last year your software lumped me in as an LLC. Your software clearly stated I was not an LLC. It took me MONTHS to clear that and still have not received a refund from the CA franchise tax board. THIS YEAR your software is now claiming my state taxes were rejected because i have filed a form 565 already. This is the only time this year I have touched my 2022 taxes. So now I have to mail off.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6488