TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo is the absolute best, it is easier and fast. Easy and fast. Turbo is the best service out there.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax IS the best! Been using TurboTax products since before they were TurboTax and have never been disappointed.
Date published: 2023-03-17
Rated 4 out of 5 by from It was easy to follow It was easy and clear to follow up each step. Thank you for make it easy to fill up taxes.
Date published: 2023-03-17
Rated 3 out of 5 by from Turbo Tax Slipping Noticed on my desktop 12 years of Turbo Tax versions. My use actually goes back to around 1996. This year marks the first year I've struggled with a few specific deductions. And at one point TT popped up a short note admitting "they don't do well with that deduction". Had to do with buying a new primary home, not having sold the previous one. What happened to the "did you move this year" or "did you buy a new home" scripts? I'll likely continue to be a TT user. But the glow has dimmed.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo tax I have been using turbo tax for several years. It is so easy to use and understand. I'm old fashioned and i like to use the CD version. Several members of my family have taken my advice and started using it as well.
Date published: 2023-03-17
Rated 5 out of 5 by from Easily Guided The Program Helps you break all your expenses down and let you know if there are any mistakes. Pretty easy to use.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to use Turbo Tax walks you through step by step. The help buttons are very helpful
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax Premium Suggestions I have used Turbo Tax for several years and have appreciated the process, explanations, and accuracy. One suggestion I would make would be to customize the final page(s) with the verbiage corresponding to the final result. For example, if there is a tax payment due, remove any references to a refund. (There may be a similar situation with the inverse.)
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is Awesome!!! Very easy to use. instructions are available on every page, and pro help is a click away.
Date published: 2023-03-17
Rated 4 out of 5 by from Simple return $119.00 Turbo Tax is easy to do it walks you through everything. It is misleading when it says "easy returns for free" Apparently they didn't consider mine easy. $119.00.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6469
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo is the absolute best, it is easier and fast. Easy and fast. Turbo is the best service out there.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax IS the best! Been using TurboTax products since before they were TurboTax and have never been disappointed.
Date published: 2023-03-17
Rated 4 out of 5 by from It was easy to follow It was easy and clear to follow up each step. Thank you for make it easy to fill up taxes.
Date published: 2023-03-17
Rated 3 out of 5 by from Turbo Tax Slipping Noticed on my desktop 12 years of Turbo Tax versions. My use actually goes back to around 1996. This year marks the first year I've struggled with a few specific deductions. And at one point TT popped up a short note admitting "they don't do well with that deduction". Had to do with buying a new primary home, not having sold the previous one. What happened to the "did you move this year" or "did you buy a new home" scripts? I'll likely continue to be a TT user. But the glow has dimmed.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo tax I have been using turbo tax for several years. It is so easy to use and understand. I'm old fashioned and i like to use the CD version. Several members of my family have taken my advice and started using it as well.
Date published: 2023-03-17
Rated 5 out of 5 by from Easily Guided The Program Helps you break all your expenses down and let you know if there are any mistakes. Pretty easy to use.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to use Turbo Tax walks you through step by step. The help buttons are very helpful
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax Premium Suggestions I have used Turbo Tax for several years and have appreciated the process, explanations, and accuracy. One suggestion I would make would be to customize the final page(s) with the verbiage corresponding to the final result. For example, if there is a tax payment due, remove any references to a refund. (There may be a similar situation with the inverse.)
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is Awesome!!! Very easy to use. instructions are available on every page, and pro help is a click away.
Date published: 2023-03-17
Rated 4 out of 5 by from Simple return $119.00 Turbo Tax is easy to do it walks you through everything. It is misleading when it says "easy returns for free" Apparently they didn't consider mine easy. $119.00.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6469