TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Awesome Thank you! It was super confusing and the process was very simple with turbo tax, though it was pricy.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is great, it makes everything super easy. My experience was the best possible. Every step is very clear and there are many options to clarify your questions. Used the live chat and got helpful responses very quickly.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax to the Rescue! gets easier each year I use it! the search tool is very helpful!
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is must for those who are not tax savvy My initial 2 experts were frustratingly phone call dropped for some reason. #3 Was Kim and she was a gift from God. So patient and so helpful and courteous. Just a pleasure to work with in a very unpleasant circumstance (taxes).
Date published: 2023-03-15
Rated 5 out of 5 by from easy i was worried about the many changes i had over this past year and needed an expert to help. my work schedule is horrible hours for getting anything done during the day and i am a single parent. being able to do this at home and have such great service i would defiantly recommend
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome as always Thanks for finding an extra $1500. I really appreciate it!
Date published: 2023-03-15
Rated 5 out of 5 by from Yall really helped Everyone was awesome!! Tysa was very helpful...thanks
Date published: 2023-03-15
Rated 3 out of 5 by from Could do better The Turbo program needs work. Prior programs were much better. This one seems jumpy and kept doing a REVISIT when there was no need. I did one section ten times and still filed it with that on it. It is apparent that you are wanting the customer to do the enhanced filing with your employee. I also did not like the four dot blue rotating icon. Very distracting. Also get rid of all the baby blue and make things a little more business formatted rather thaan a nursery.
Date published: 2023-03-15
Rated 3 out of 5 by from Decent for getting the forms filed Some funny glitches. Eg, I accidentally checked the box that I received K-1 income from a partnership. I realized the mistake and unchecked the box and continued. The return would not e-file because it wanted me to enter information about the K-1 provider. I could not get the software to realize I did not receive any K-1s. It inserted zeroes, but still wanted provider data. Very frustrating. Otherwise good.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is awesome& the easy way to file your tax TurboTax is an easy way to file my tax. I learned a lot of tax information.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6397
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Thank you! It was super confusing and the process was very simple with turbo tax, though it was pricy.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is great, it makes everything super easy. My experience was the best possible. Every step is very clear and there are many options to clarify your questions. Used the live chat and got helpful responses very quickly.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax to the Rescue! gets easier each year I use it! the search tool is very helpful!
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is must for those who are not tax savvy My initial 2 experts were frustratingly phone call dropped for some reason. #3 Was Kim and she was a gift from God. So patient and so helpful and courteous. Just a pleasure to work with in a very unpleasant circumstance (taxes).
Date published: 2023-03-15
Rated 5 out of 5 by from easy i was worried about the many changes i had over this past year and needed an expert to help. my work schedule is horrible hours for getting anything done during the day and i am a single parent. being able to do this at home and have such great service i would defiantly recommend
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome as always Thanks for finding an extra $1500. I really appreciate it!
Date published: 2023-03-15
Rated 5 out of 5 by from Yall really helped Everyone was awesome!! Tysa was very helpful...thanks
Date published: 2023-03-15
Rated 3 out of 5 by from Could do better The Turbo program needs work. Prior programs were much better. This one seems jumpy and kept doing a REVISIT when there was no need. I did one section ten times and still filed it with that on it. It is apparent that you are wanting the customer to do the enhanced filing with your employee. I also did not like the four dot blue rotating icon. Very distracting. Also get rid of all the baby blue and make things a little more business formatted rather thaan a nursery.
Date published: 2023-03-15
Rated 3 out of 5 by from Decent for getting the forms filed Some funny glitches. Eg, I accidentally checked the box that I received K-1 income from a partnership. I realized the mistake and unchecked the box and continued. The return would not e-file because it wanted me to enter information about the K-1 provider. I could not get the software to realize I did not receive any K-1s. It inserted zeroes, but still wanted provider data. Very frustrating. Otherwise good.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is awesome& the easy way to file your tax TurboTax is an easy way to file my tax. I learned a lot of tax information.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6397