TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Too expensive We have a very simple return, limited income, too much money. Will not use Turbo next year
Date published: 2023-03-16
Rated 5 out of 5 by from good fast and helpful Helped me with everything I need.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbotax was good Need some more help for small businesses to understand different tax laws.
Date published: 2023-03-16
Rated 3 out of 5 by from Usually great but frustrating today Had to wait on the phone for at least 40 minutes on two different calls. The customer service representatives were excellent but the software on getting state return completed was terriible.
Date published: 2023-03-16
Rated 4 out of 5 by from Great option Taxes are zero fun but I feel confident that TurboTax will guide me through the process every year and help make the process as painless as possible.
Date published: 2023-03-16
Rated 5 out of 5 by from Great Service My dedicated expert Charles was great to work with!
Date published: 2023-03-16
Rated 3 out of 5 by from TTax for 1065 is pretty reasonable, mostly I've done this for MANY years. This year the software accidentally turned on form M2 (balance sheet), and also created another spurious form with no data on it, 199A. Sad. BUT, it got the job done.
Date published: 2023-03-16
Rated 5 out of 5 by from GREAT SERVICE Everything was great and very helpful, I would use again.
Date published: 2023-03-16
Rated 5 out of 5 by from TAX FILING it was so easy to file and at no cost to me. Excellent for me as a senior citizen
Date published: 2023-03-16
Rated 5 out of 5 by from Awesome service Easy software good assistance when needing help and fast service
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6279
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Too expensive We have a very simple return, limited income, too much money. Will not use Turbo next year
Date published: 2023-03-16
Rated 5 out of 5 by from good fast and helpful Helped me with everything I need.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbotax was good Need some more help for small businesses to understand different tax laws.
Date published: 2023-03-16
Rated 3 out of 5 by from Usually great but frustrating today Had to wait on the phone for at least 40 minutes on two different calls. The customer service representatives were excellent but the software on getting state return completed was terriible.
Date published: 2023-03-16
Rated 4 out of 5 by from Great option Taxes are zero fun but I feel confident that TurboTax will guide me through the process every year and help make the process as painless as possible.
Date published: 2023-03-16
Rated 5 out of 5 by from Great Service My dedicated expert Charles was great to work with!
Date published: 2023-03-16
Rated 3 out of 5 by from TTax for 1065 is pretty reasonable, mostly I've done this for MANY years. This year the software accidentally turned on form M2 (balance sheet), and also created another spurious form with no data on it, 199A. Sad. BUT, it got the job done.
Date published: 2023-03-16
Rated 5 out of 5 by from GREAT SERVICE Everything was great and very helpful, I would use again.
Date published: 2023-03-16
Rated 5 out of 5 by from TAX FILING it was so easy to file and at no cost to me. Excellent for me as a senior citizen
Date published: 2023-03-16
Rated 5 out of 5 by from Awesome service Easy software good assistance when needing help and fast service
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6279