TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Fairly convenient Will walk you through the tax process to help ensure you get info entered. Sometimes can be hard to decipher exactly what they mean by certain things. The IRS IP pin number was never even mentioned as requirement whe filing until the return of initially rejected for missing that number. Took a bit to figure it out and log in to IRS website. Feel like that should be mentioned during the process to be sure you have it ready.
Date published: 2023-03-17
Rated 1 out of 5 by from Constantly begs you to upgrade, then forces you At several points during your experience, it will beg you to upgrade from the free version. At times, it will use despicable design choices like replacing "No," with "I will Upgrade Later." That is horrific from both a design and moral standpoint. When you finally fill out all your information, it will tell you that you *need* to upgrade if you sold stocks. The program hopes you will feel too much sunk cost to just leave. This is absurd
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is simple and straight to the point. Turbo Tax makes sure you get every credit you deserve and it is a simple. I always use Turbo Tax every year for my taxes.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy, Fast and Secure! Went through my taxes speedy quick, found all the nooks and crannies hiding my extra returns, took me through the process peacefully and painlessly!
Date published: 2023-03-17
Rated 4 out of 5 by from this is great tool to prepare Tax return yourself. this is very simple process, on each page the system ask's you questions one by one and you wouldn't miss any part of the tax return it so simple, I love it, you should try it.
Date published: 2023-03-17
Rated 3 out of 5 by from Too Expensive Good for basic returns but gets pricey if you need more complicated returns. Filing a state return with Turbo Tax is not included and provides very little benefit compared to attempting to do the paperwork yourself. The forms are presented to you, but not explained in a helpful way.
Date published: 2023-03-17
Rated 5 out of 5 by from Fast, Easy, Accurate Faster than a speeding bullet, Easy as pie, Accurate as all get out
Date published: 2023-03-17
Rated 1 out of 5 by from Terrible pricing I don't understand why I'm being charged $40 additional to have my money deposited. Also, I don't know why Turbo Tax keeps charging me $59 for a 1040EZ. I thought it was suppose to be free.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo tax is easy to use Turbo Tax was easy step by step process. Would recommend it to everyone.
Date published: 2023-03-17
Rated 1 out of 5 by from TurboTax is bad Every year I am disappointed with TurboTax sneaking in fees and holding your progress hostage. Will definitely use another service next year
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6178
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Fairly convenient Will walk you through the tax process to help ensure you get info entered. Sometimes can be hard to decipher exactly what they mean by certain things. The IRS IP pin number was never even mentioned as requirement whe filing until the return of initially rejected for missing that number. Took a bit to figure it out and log in to IRS website. Feel like that should be mentioned during the process to be sure you have it ready.
Date published: 2023-03-17
Rated 1 out of 5 by from Constantly begs you to upgrade, then forces you At several points during your experience, it will beg you to upgrade from the free version. At times, it will use despicable design choices like replacing "No," with "I will Upgrade Later." That is horrific from both a design and moral standpoint. When you finally fill out all your information, it will tell you that you *need* to upgrade if you sold stocks. The program hopes you will feel too much sunk cost to just leave. This is absurd
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is simple and straight to the point. Turbo Tax makes sure you get every credit you deserve and it is a simple. I always use Turbo Tax every year for my taxes.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy, Fast and Secure! Went through my taxes speedy quick, found all the nooks and crannies hiding my extra returns, took me through the process peacefully and painlessly!
Date published: 2023-03-17
Rated 4 out of 5 by from this is great tool to prepare Tax return yourself. this is very simple process, on each page the system ask's you questions one by one and you wouldn't miss any part of the tax return it so simple, I love it, you should try it.
Date published: 2023-03-17
Rated 3 out of 5 by from Too Expensive Good for basic returns but gets pricey if you need more complicated returns. Filing a state return with Turbo Tax is not included and provides very little benefit compared to attempting to do the paperwork yourself. The forms are presented to you, but not explained in a helpful way.
Date published: 2023-03-17
Rated 5 out of 5 by from Fast, Easy, Accurate Faster than a speeding bullet, Easy as pie, Accurate as all get out
Date published: 2023-03-17
Rated 1 out of 5 by from Terrible pricing I don't understand why I'm being charged $40 additional to have my money deposited. Also, I don't know why Turbo Tax keeps charging me $59 for a 1040EZ. I thought it was suppose to be free.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo tax is easy to use Turbo Tax was easy step by step process. Would recommend it to everyone.
Date published: 2023-03-17
Rated 1 out of 5 by from TurboTax is bad Every year I am disappointed with TurboTax sneaking in fees and holding your progress hostage. Will definitely use another service next year
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6178