TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from good good produce would use again, still easier than paying
Date published: 2023-03-21
Rated 5 out of 5 by from GREAT Was able to do my own tax returns. Alwaws had to have them done professionally.
Date published: 2023-03-21
Rated 5 out of 5 by from I love Turbo tax Love how fast and convent Turbo tax is. Its really easy to use.
Date published: 2023-03-21
Rated 4 out of 5 by from Turbo tax is pretty good to enter your information I did have a little problem with the software and had to sign out then later sign back in. But overall everything else is good
Date published: 2023-03-21
Rated 3 out of 5 by from Good User Interface but buggy at times and costly The User Interface works well in most instances, but at times it is still not clear how I should answer the question. It also is buggy (e.g. the software had both My Name and Company name checked off for my business; I had to finish that question then go back to check only one). Of course the price is high versus competition, and the separate fee for the Business Return is very high even if I have a simple K1.
Date published: 2023-03-21
Rated 4 out of 5 by from Huge filing price increase Victoria was very helpful and managed to give me a modest price reduction after I complained about an exorbitant increase to file from last year. I am a dedicated longtime user who has encouraged friends to use TT. For that I get hit with $50 increase on federal and $20 increase for state! Ridiculous.
Date published: 2023-03-21
Rated 5 out of 5 by from Great. TurboTax was very easy to use and convenient. Great experience.
Date published: 2023-03-21
Rated 5 out of 5 by from great serive The expert was amazing. Very helpful and professional.
Date published: 2023-03-21
Rated 5 out of 5 by from Easier than last years Easy to use. Explanations Highlighted on entries answered my questions.
Date published: 2023-03-21
Rated 5 out of 5 by from Headache Free Taxes This is my fifth year using TurboTax. So far every tax year has been fairly uneventful. And I am very thankful. Taxes are not fun, the stress worrying if I did it correctly can keep me up at night. I pay for the premium service for the peace of mind knowing I have the support should I be audited or questioned.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6139
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from good good produce would use again, still easier than paying
Date published: 2023-03-21
Rated 5 out of 5 by from GREAT Was able to do my own tax returns. Alwaws had to have them done professionally.
Date published: 2023-03-21
Rated 5 out of 5 by from I love Turbo tax Love how fast and convent Turbo tax is. Its really easy to use.
Date published: 2023-03-21
Rated 4 out of 5 by from Turbo tax is pretty good to enter your information I did have a little problem with the software and had to sign out then later sign back in. But overall everything else is good
Date published: 2023-03-21
Rated 3 out of 5 by from Good User Interface but buggy at times and costly The User Interface works well in most instances, but at times it is still not clear how I should answer the question. It also is buggy (e.g. the software had both My Name and Company name checked off for my business; I had to finish that question then go back to check only one). Of course the price is high versus competition, and the separate fee for the Business Return is very high even if I have a simple K1.
Date published: 2023-03-21
Rated 4 out of 5 by from Huge filing price increase Victoria was very helpful and managed to give me a modest price reduction after I complained about an exorbitant increase to file from last year. I am a dedicated longtime user who has encouraged friends to use TT. For that I get hit with $50 increase on federal and $20 increase for state! Ridiculous.
Date published: 2023-03-21
Rated 5 out of 5 by from Great. TurboTax was very easy to use and convenient. Great experience.
Date published: 2023-03-21
Rated 5 out of 5 by from great serive The expert was amazing. Very helpful and professional.
Date published: 2023-03-21
Rated 5 out of 5 by from Easier than last years Easy to use. Explanations Highlighted on entries answered my questions.
Date published: 2023-03-21
Rated 5 out of 5 by from Headache Free Taxes This is my fifth year using TurboTax. So far every tax year has been fairly uneventful. And I am very thankful. Taxes are not fun, the stress worrying if I did it correctly can keep me up at night. I pay for the premium service for the peace of mind knowing I have the support should I be audited or questioned.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6139