TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
susanq99 from
Mostly good to use
Only problem I had this year was that It's Deductible was a little clumsy. It needs to carryover the charity list every year, so that I don't need to re-enter it.
Date published: 2023-03-17
Rated 1 out of 5 by
Tari 2022 tax year from
Filing 1 W-2
I am only filing one W-2 with no special tax circumstances and I'm still being charged for deluxe.
Date published: 2023-03-17
Rated 5 out of 5 by
EP1039 from
Excellent and easy to follow instructions
Turbotax experts both did an excellent and professional job and got my questions answered well.
Date published: 2023-03-17
Rated 5 out of 5 by
LostinColorado from
Quick assistance with clear explanations
Marya was quick to get online and very helpful with my inquiry. I did not know hat standard deductions included property taxes paid.
Date published: 2023-03-17
Rated 5 out of 5 by
SPeas from
Turbo Tax is easy to use!
It was my first time using Turbo Tax and it was easy to navigate!
Date published: 2023-03-17
Rated 5 out of 5 by
AMeashele from
Quick and Easy!
I have been using Turbotax for the past few years and it has always been so simple and fast. I love all of the ways Turbotax tries to maximize your refund!
Date published: 2023-03-17
Rated 4 out of 5 by
kingnguyen90 from
Excellent service and easy tax return
the service from turbo tax was so fast. I like the part where you can just scan your documents wihout download app as well! The only downside is that I had to pay around $200 for using the service. Other than that, it was good!
Date published: 2023-03-17
Rated 4 out of 5 by
JerLB from
One person's opinion
Overall product is good, with one notable, annoying exception - when entering a major section, eg, Earnings, user is ALWAYS asked if they want to enter the data or have TT lead them. Let me set the mode once at the beginning
Date published: 2023-03-17
Rated 5 out of 5 by
JD7117 from
Turbo Tax is great and saves me alot of money filn
So easy to use and quick. I have used Turbo Tax the past few years and
Date published: 2023-03-17
Rated 5 out of 5 by
Johnny2312 from
TurboTax is great
TurboTax is easy to use and efficient! The step by step process is structured very well.
All TurboTax® Offerings Reviews - Page 6139
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
susanq99 from
Mostly good to use
Only problem I had this year was that It's Deductible was a little clumsy. It needs to carryover the charity list every year, so that I don't need to re-enter it.
Date published: 2023-03-17
Rated 1 out of 5 by
Tari 2022 tax year from
Filing 1 W-2
I am only filing one W-2 with no special tax circumstances and I'm still being charged for deluxe.
Date published: 2023-03-17
Rated 5 out of 5 by
EP1039 from
Excellent and easy to follow instructions
Turbotax experts both did an excellent and professional job and got my questions answered well.
Date published: 2023-03-17
Rated 5 out of 5 by
LostinColorado from
Quick assistance with clear explanations
Marya was quick to get online and very helpful with my inquiry. I did not know hat standard deductions included property taxes paid.
Date published: 2023-03-17
Rated 5 out of 5 by
SPeas from
Turbo Tax is easy to use!
It was my first time using Turbo Tax and it was easy to navigate!
Date published: 2023-03-17
Rated 5 out of 5 by
AMeashele from
Quick and Easy!
I have been using Turbotax for the past few years and it has always been so simple and fast. I love all of the ways Turbotax tries to maximize your refund!
Date published: 2023-03-17
Rated 4 out of 5 by
kingnguyen90 from
Excellent service and easy tax return
the service from turbo tax was so fast. I like the part where you can just scan your documents wihout download app as well! The only downside is that I had to pay around $200 for using the service. Other than that, it was good!
Date published: 2023-03-17
Rated 4 out of 5 by
JerLB from
One person's opinion
Overall product is good, with one notable, annoying exception - when entering a major section, eg, Earnings, user is ALWAYS asked if they want to enter the data or have TT lead them. Let me set the mode once at the beginning
Date published: 2023-03-17
Rated 5 out of 5 by
JD7117 from
Turbo Tax is great and saves me alot of money filn
So easy to use and quick. I have used Turbo Tax the past few years and
Date published: 2023-03-17
Rated 5 out of 5 by
Johnny2312 from
TurboTax is great
TurboTax is easy to use and efficient! The step by step process is structured very well.
All TurboTax® Offerings Reviews - Page 6139
Date published: 2023-03-17