TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Too many clicks! Too many clicks. Form 8889T has a bug, it kept looping asking me to enter each month at a time - had to go through loop for each month.
Date published: 2023-03-18
Rated 3 out of 5 by from Your charging way to much to handle simple returns It was fine but to charge my son $39 dollar transfer fee on top of the return fee for a simple return is a rip off
Date published: 2023-03-18
Rated 4 out of 5 by from 1099-Question I was uncertain on my 1099-G from the city but the Live assistant showed me what to do and was helpful in getting the information filled out correctly.
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome I did not engage w a live person but all the steps were very easy and loved that ir had last yrs stuff on it
Date published: 2023-03-18
Rated 3 out of 5 by from First I thought this program was easier to use in thought program was easier to use in prior years when it directs you into business income it would ask if you have business income so we can gp by it by if we don't as I use this program to prepare my son"s and grandson's taxes that would be an easy fix rather than have to work through business income when it is not applicable I have 3 states on loaded when I go to file it displays all 3 it should only should the 2 or 1 I have filled out. I got an error because I selected HOH w spouse for Wisconsin but had it was difficult to correct it even went into the forms. Like I said the program was easier to use in prior years. then there was additional misc income entry I tried to Just go and in change very difficult.even this form need to click on paste before I can type into the box
Date published: 2023-03-18
Rated 5 out of 5 by from Turbotax is a very good product No problems at all at all at all. I am very pleased with Turbotax
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use and great built-in support TurboTax helps me to understand my finances. The user interface is easy to navigate, and makes it easy for a user to start, stop, and review their progress.
Date published: 2023-03-18
Rated 5 out of 5 by from TURBO TAX IS FINE FIRT TIME USING THIS. HAD SOMEONE WALKING THROUGH IT WITH ME. BUT OVERALL IT WAS FINE.
Date published: 2023-03-18
Rated 2 out of 5 by from Needless Change Stuff works great one year. Change the interface for no reason. Spend many hours looking for a stupid button to submit income for an airdrop.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is amazing Fantastic , quick and ,made it easy for me to learn and also keep up with them
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6106
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too many clicks! Too many clicks. Form 8889T has a bug, it kept looping asking me to enter each month at a time - had to go through loop for each month.
Date published: 2023-03-18
Rated 3 out of 5 by from Your charging way to much to handle simple returns It was fine but to charge my son $39 dollar transfer fee on top of the return fee for a simple return is a rip off
Date published: 2023-03-18
Rated 4 out of 5 by from 1099-Question I was uncertain on my 1099-G from the city but the Live assistant showed me what to do and was helpful in getting the information filled out correctly.
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome I did not engage w a live person but all the steps were very easy and loved that ir had last yrs stuff on it
Date published: 2023-03-18
Rated 3 out of 5 by from First I thought this program was easier to use in thought program was easier to use in prior years when it directs you into business income it would ask if you have business income so we can gp by it by if we don't as I use this program to prepare my son"s and grandson's taxes that would be an easy fix rather than have to work through business income when it is not applicable I have 3 states on loaded when I go to file it displays all 3 it should only should the 2 or 1 I have filled out. I got an error because I selected HOH w spouse for Wisconsin but had it was difficult to correct it even went into the forms. Like I said the program was easier to use in prior years. then there was additional misc income entry I tried to Just go and in change very difficult.even this form need to click on paste before I can type into the box
Date published: 2023-03-18
Rated 5 out of 5 by from Turbotax is a very good product No problems at all at all at all. I am very pleased with Turbotax
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use and great built-in support TurboTax helps me to understand my finances. The user interface is easy to navigate, and makes it easy for a user to start, stop, and review their progress.
Date published: 2023-03-18
Rated 5 out of 5 by from TURBO TAX IS FINE FIRT TIME USING THIS. HAD SOMEONE WALKING THROUGH IT WITH ME. BUT OVERALL IT WAS FINE.
Date published: 2023-03-18
Rated 2 out of 5 by from Needless Change Stuff works great one year. Change the interface for no reason. Spend many hours looking for a stupid button to submit income for an airdrop.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is amazing Fantastic , quick and ,made it easy for me to learn and also keep up with them
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6106