TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax 2022 Turbo Tax makes it easy to do our taxes ourselves.
Date published: 2023-03-18
Rated 5 out of 5 by from Super User Friendly Program walked me through every step and helped identify areas to review in more depth to maximize deductions and prevent any areas of confusion
Date published: 2023-03-18
Rated 2 out of 5 by from Wow that was hard It was a smooth experience until my e-file would not be submitted because of "errors." These errors were is the Turbo Tax system itself and could not be solved by me or any of the representatives trying to help me. Please fix the errors in your MN states forms please! At the end...hours of my life and your employees lives wasted just so I can go and find someone else to actually help me with my taxes.
Date published: 2023-03-18
Rated 5 out of 5 by from Excellence Continues Once again, Turbo Tax, Inc did not disappoint! It's only improved and made this process easier!! I have been a Turbo Tax user for almost 10 years now. It has continually improved the processes and updates along with digital improvements in IT.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax - Great Turbo Tax is very user friendly and very informative
Date published: 2023-03-18
Rated 5 out of 5 by from easy to use Easy to use, walks you through everything. been using for years
Date published: 2023-03-18
Rated 2 out of 5 by from was hard to use I tried to get out of the "premium" edition because I didn't want it. The software wouldn't allow me to go "back" and not use it. I called their customer service and was on the phone with them for more than thirty minutes!!! they finally told me that they had fixed it and that I would not be charged, but I haven't seen where there has been a deduction for it! I may have to contest the charge!!
Date published: 2023-03-18
Rated 3 out of 5 by from Easy but Expensive I have been using TurboTax since I've started doing my own taxes as a teenager. It's easy to use and they help you understand each process. However, as I have gotten older they have been charging more and more to file my taxes.
Date published: 2023-03-18
Rated 5 out of 5 by from Fast and Easy Quick, Easy, and Simplified! It almost seems too easy! thanks Turbo!
Date published: 2023-03-18
Rated 5 out of 5 by from Awsome she was so helpful and patient with me . Very knowledgeable
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6082
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax 2022 Turbo Tax makes it easy to do our taxes ourselves.
Date published: 2023-03-18
Rated 5 out of 5 by from Super User Friendly Program walked me through every step and helped identify areas to review in more depth to maximize deductions and prevent any areas of confusion
Date published: 2023-03-18
Rated 2 out of 5 by from Wow that was hard It was a smooth experience until my e-file would not be submitted because of "errors." These errors were is the Turbo Tax system itself and could not be solved by me or any of the representatives trying to help me. Please fix the errors in your MN states forms please! At the end...hours of my life and your employees lives wasted just so I can go and find someone else to actually help me with my taxes.
Date published: 2023-03-18
Rated 5 out of 5 by from Excellence Continues Once again, Turbo Tax, Inc did not disappoint! It's only improved and made this process easier!! I have been a Turbo Tax user for almost 10 years now. It has continually improved the processes and updates along with digital improvements in IT.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax - Great Turbo Tax is very user friendly and very informative
Date published: 2023-03-18
Rated 5 out of 5 by from easy to use Easy to use, walks you through everything. been using for years
Date published: 2023-03-18
Rated 2 out of 5 by from was hard to use I tried to get out of the "premium" edition because I didn't want it. The software wouldn't allow me to go "back" and not use it. I called their customer service and was on the phone with them for more than thirty minutes!!! they finally told me that they had fixed it and that I would not be charged, but I haven't seen where there has been a deduction for it! I may have to contest the charge!!
Date published: 2023-03-18
Rated 3 out of 5 by from Easy but Expensive I have been using TurboTax since I've started doing my own taxes as a teenager. It's easy to use and they help you understand each process. However, as I have gotten older they have been charging more and more to file my taxes.
Date published: 2023-03-18
Rated 5 out of 5 by from Fast and Easy Quick, Easy, and Simplified! It almost seems too easy! thanks Turbo!
Date published: 2023-03-18
Rated 5 out of 5 by from Awsome she was so helpful and patient with me . Very knowledgeable
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6082