TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Hooshsr from
Turbo Tax 2022
Turbo Tax makes it easy to do our taxes ourselves.
Date published: 2023-03-18
Rated 5 out of 5 by
Woodland Wanderer from
Super User Friendly
Program walked me through every step and helped identify areas to review in more depth to maximize deductions and prevent any areas of confusion
Date published: 2023-03-18
Rated 2 out of 5 by
Amanda6512345987512654879 from
Wow that was hard
It was a smooth experience until my e-file would not be submitted because of "errors." These errors were is the Turbo Tax system itself and could not be solved by me or any of the representatives trying to help me. Please fix the errors in your MN states forms please! At the end...hours of my life and your employees lives wasted just so I can go and find someone else to actually help me with my taxes.
Date published: 2023-03-18
Rated 5 out of 5 by
The Poet of GOD from
Excellence Continues
Once again, Turbo Tax, Inc did not disappoint! It's only improved and made this process easier!! I have been a Turbo Tax user for almost 10 years now. It has continually improved the processes and updates along with digital improvements in IT.
Date published: 2023-03-18
Rated 5 out of 5 by
Kevin161 from
Turbo Tax - Great
Turbo Tax is very user friendly and very informative
Date published: 2023-03-18
Rated 5 out of 5 by
lp123 from
easy to use
Easy to use, walks you through everything. been using for years
Date published: 2023-03-18
Rated 2 out of 5 by
Mikebarf from
was hard to use
I tried to get out of the "premium" edition because I didn't want it. The software wouldn't allow me to go "back" and not use it. I called their customer service and was on the phone with them for more than thirty minutes!!! they finally told me that they had fixed it and that I would not be charged, but I haven't seen where there has been a deduction for it! I may have to contest the charge!!
Date published: 2023-03-18
Rated 3 out of 5 by
TS94 from
Easy but Expensive
I have been using TurboTax since I've started doing my own taxes as a teenager. It's easy to use and they help you understand each process. However, as I have gotten older they have been charging more and more to file my taxes.
Date published: 2023-03-18
Rated 5 out of 5 by
Heather F from
Fast and Easy
Quick, Easy, and Simplified! It almost seems too easy! thanks Turbo!
Date published: 2023-03-18
Rated 5 out of 5 by
Navroop from
Awsome
she was so helpful and patient with me . Very knowledgeable
All TurboTax® Offerings Reviews - Page 6082
Date published: 2023-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Hooshsr from
Turbo Tax 2022
Turbo Tax makes it easy to do our taxes ourselves.
Date published: 2023-03-18
Rated 5 out of 5 by
Woodland Wanderer from
Super User Friendly
Program walked me through every step and helped identify areas to review in more depth to maximize deductions and prevent any areas of confusion
Date published: 2023-03-18
Rated 2 out of 5 by
Amanda6512345987512654879 from
Wow that was hard
It was a smooth experience until my e-file would not be submitted because of "errors." These errors were is the Turbo Tax system itself and could not be solved by me or any of the representatives trying to help me. Please fix the errors in your MN states forms please! At the end...hours of my life and your employees lives wasted just so I can go and find someone else to actually help me with my taxes.
Date published: 2023-03-18
Rated 5 out of 5 by
The Poet of GOD from
Excellence Continues
Once again, Turbo Tax, Inc did not disappoint! It's only improved and made this process easier!! I have been a Turbo Tax user for almost 10 years now. It has continually improved the processes and updates along with digital improvements in IT.
Date published: 2023-03-18
Rated 5 out of 5 by
Kevin161 from
Turbo Tax - Great
Turbo Tax is very user friendly and very informative
Date published: 2023-03-18
Rated 5 out of 5 by
lp123 from
easy to use
Easy to use, walks you through everything. been using for years
Date published: 2023-03-18
Rated 2 out of 5 by
Mikebarf from
was hard to use
I tried to get out of the "premium" edition because I didn't want it. The software wouldn't allow me to go "back" and not use it. I called their customer service and was on the phone with them for more than thirty minutes!!! they finally told me that they had fixed it and that I would not be charged, but I haven't seen where there has been a deduction for it! I may have to contest the charge!!
Date published: 2023-03-18
Rated 3 out of 5 by
TS94 from
Easy but Expensive
I have been using TurboTax since I've started doing my own taxes as a teenager. It's easy to use and they help you understand each process. However, as I have gotten older they have been charging more and more to file my taxes.
Date published: 2023-03-18
Rated 5 out of 5 by
Heather F from
Fast and Easy
Quick, Easy, and Simplified! It almost seems too easy! thanks Turbo!
Date published: 2023-03-18
Rated 5 out of 5 by
Navroop from
Awsome
she was so helpful and patient with me . Very knowledgeable
All TurboTax® Offerings Reviews - Page 6082
Date published: 2023-03-18