TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from yay taxes so easy. w2 info was easily found by the wonderful program. yay
Date published: 2023-03-20
Rated 5 out of 5 by from Way too EASY Have used TurboTax for years...always easy to use only took a little over an hour to finish and eFile... Thanks y'all!
Date published: 2023-03-20
Rated 5 out of 5 by from Truly FREE I purchased the Deluxe TurboTax program at a local big box store for about $50. Did pretty basic taxes, low income, university scholarship, self supporting. My purchased product then added $25 for Federal Filing fee and additional State Filling fee of $25 AFTER I had purchased within my TurboTax the state product. Not here; it was literally all free. Next time this is what I am doing first!! Thank you!!
Date published: 2023-03-20
Rated 1 out of 5 by from Not the same Turbo Tax! It is set up to charge you more than once and it is set up to be confusing this year to see if they can get you to pay more money for a higher level of service. Yes it is set up to forget that you already paid for it so that it will charge you again, not just for efile of state returns it wants to charge you for the whole thing again and won't show you until it's done.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is easy to use I like how easy it is to use. Plus, all of the explanations along the way.
Date published: 2023-03-20
Rated 5 out of 5 by from amazing this is almost fun. you walk me through each step and make it so easy. thank you turbo tax
Date published: 2023-03-20
Rated 5 out of 5 by from Easy as it can be Easy step by step process, uploading all of your files made it fast
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Was Awesome! Clear, quick and way less than paying an accountant.
Date published: 2023-03-20
Rated 4 out of 5 by from Most questions are easy Everything good till issue date for drivers license. I had to guess. Not the best question when be hit with many personal questions.
Date published: 2023-03-20
Rated 5 out of 5 by from Excellent full service experience! Was great to be able to multi task while Laurie did an expert job of knocking out my tax forms. Definitely doing full service again next year.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5904
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from yay taxes so easy. w2 info was easily found by the wonderful program. yay
Date published: 2023-03-20
Rated 5 out of 5 by from Way too EASY Have used TurboTax for years...always easy to use only took a little over an hour to finish and eFile... Thanks y'all!
Date published: 2023-03-20
Rated 5 out of 5 by from Truly FREE I purchased the Deluxe TurboTax program at a local big box store for about $50. Did pretty basic taxes, low income, university scholarship, self supporting. My purchased product then added $25 for Federal Filing fee and additional State Filling fee of $25 AFTER I had purchased within my TurboTax the state product. Not here; it was literally all free. Next time this is what I am doing first!! Thank you!!
Date published: 2023-03-20
Rated 1 out of 5 by from Not the same Turbo Tax! It is set up to charge you more than once and it is set up to be confusing this year to see if they can get you to pay more money for a higher level of service. Yes it is set up to forget that you already paid for it so that it will charge you again, not just for efile of state returns it wants to charge you for the whole thing again and won't show you until it's done.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is easy to use I like how easy it is to use. Plus, all of the explanations along the way.
Date published: 2023-03-20
Rated 5 out of 5 by from amazing this is almost fun. you walk me through each step and make it so easy. thank you turbo tax
Date published: 2023-03-20
Rated 5 out of 5 by from Easy as it can be Easy step by step process, uploading all of your files made it fast
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Was Awesome! Clear, quick and way less than paying an accountant.
Date published: 2023-03-20
Rated 4 out of 5 by from Most questions are easy Everything good till issue date for drivers license. I had to guess. Not the best question when be hit with many personal questions.
Date published: 2023-03-20
Rated 5 out of 5 by from Excellent full service experience! Was great to be able to multi task while Laurie did an expert job of knocking out my tax forms. Definitely doing full service again next year.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5904