TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Better interface than H&R Block Program seems to have a better interface and is less prone to spinning wheel while saving
Date published: 2023-03-26
Rated 5 out of 5 by from TT is extremely easy to use. TT makes it easy enough that if you don't know what the question is asking, then chances are it doesn't apply to you.
Date published: 2023-03-26
Rated 5 out of 5 by from The ONLY way I want to do my taxes I use TurboTax every year and I have learned so much from it. I am a tax professional for myself!! Anything I don't understand, I just open the "Learn more" box. There have been a few times I wasn't sure about something, but eventually I figure it out by going back over it a few times. I recommend it to any friends that struggle with their taxes.
Date published: 2023-03-26
Rated 5 out of 5 by from awesome Turbotax is fast easy and helpful. I have been using it for years
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is off the chain and running wild! To file was easy, self explanatory. the way life should be.
Date published: 2023-03-26
Rated 5 out of 5 by from Lo mejor lo recomiendo no hay perdida de tiempo, te ayudara
Date published: 2023-03-26
Rated 5 out of 5 by from Wonderful! I've used TurboTax for years. It feels like every year my taxes are more complicated, but TurboTax helps me navigate any new concerns that crop up. I really appreciate the ease with which I can get it all done. Thanks TurboTax!
Date published: 2023-03-26
Rated 4 out of 5 by from Turbotax makes my life easier It’s so much easier than going to a place who expects the money up front.
Date published: 2023-03-26
Rated 5 out of 5 by from TAX ANGELS: USABILITY, KINDNESS AND KNOWLEDGE We have weird circumstances to say the least - I sold an ambulance this year as part of my own company, to give one example. We needed to use the LIVE help 2x this year and both times the experts (Ashley and I forget the 1st fella's name!) were REMARKABLE. They were patient, kind, persistent on finding the problem that we had tried 5x to find before contacting them! It was so nice to have someone nearby, guiding us along the tough spots. The usability of the system is really helpful to maneuver thru new or uncertain situations. The personal help is a golden nugget. Thank you for creating such a great system for a tax-hating business owner, mom, artist, volunteer, and citizen like me! It makes me know I can face each tax season with a little less dread. :)
Date published: 2023-03-26
Rated 3 out of 5 by from TurboTax I've used this service for many years, but was disappointed with handling 1099-NECs. Adding these forms (first time) was a little confusing. There should be a simplified interface where it doesn't question every possible expense. Our amounts were very small, and it was just side work through another organization. Also, the fees just keep creeping up and up. The 40 dollar fee to have my filing fees come out of the federal return is just annoying. Seems unnecessary. Will probably entertain other services for 2023.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5393
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Better interface than H&R Block Program seems to have a better interface and is less prone to spinning wheel while saving
Date published: 2023-03-26
Rated 5 out of 5 by from TT is extremely easy to use. TT makes it easy enough that if you don't know what the question is asking, then chances are it doesn't apply to you.
Date published: 2023-03-26
Rated 5 out of 5 by from The ONLY way I want to do my taxes I use TurboTax every year and I have learned so much from it. I am a tax professional for myself!! Anything I don't understand, I just open the "Learn more" box. There have been a few times I wasn't sure about something, but eventually I figure it out by going back over it a few times. I recommend it to any friends that struggle with their taxes.
Date published: 2023-03-26
Rated 5 out of 5 by from awesome Turbotax is fast easy and helpful. I have been using it for years
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is off the chain and running wild! To file was easy, self explanatory. the way life should be.
Date published: 2023-03-26
Rated 5 out of 5 by from Lo mejor lo recomiendo no hay perdida de tiempo, te ayudara
Date published: 2023-03-26
Rated 5 out of 5 by from Wonderful! I've used TurboTax for years. It feels like every year my taxes are more complicated, but TurboTax helps me navigate any new concerns that crop up. I really appreciate the ease with which I can get it all done. Thanks TurboTax!
Date published: 2023-03-26
Rated 4 out of 5 by from Turbotax makes my life easier It’s so much easier than going to a place who expects the money up front.
Date published: 2023-03-26
Rated 5 out of 5 by from TAX ANGELS: USABILITY, KINDNESS AND KNOWLEDGE We have weird circumstances to say the least - I sold an ambulance this year as part of my own company, to give one example. We needed to use the LIVE help 2x this year and both times the experts (Ashley and I forget the 1st fella's name!) were REMARKABLE. They were patient, kind, persistent on finding the problem that we had tried 5x to find before contacting them! It was so nice to have someone nearby, guiding us along the tough spots. The usability of the system is really helpful to maneuver thru new or uncertain situations. The personal help is a golden nugget. Thank you for creating such a great system for a tax-hating business owner, mom, artist, volunteer, and citizen like me! It makes me know I can face each tax season with a little less dread. :)
Date published: 2023-03-26
Rated 3 out of 5 by from TurboTax I've used this service for many years, but was disappointed with handling 1099-NECs. Adding these forms (first time) was a little confusing. There should be a simplified interface where it doesn't question every possible expense. Our amounts were very small, and it was just side work through another organization. Also, the fees just keep creeping up and up. The 40 dollar fee to have my filing fees come out of the federal return is just annoying. Seems unnecessary. Will probably entertain other services for 2023.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5393