TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
bfgallet from
Turbo Tax is Awesome
Have been using Turbotax for years & love using it every year.
Date published: 2023-03-28
Rated 5 out of 5 by
KPW1031 from
Federal and State Tax Returns
Needed help with a review before e-file. Jennie was excellent. Wouldn't let me finish my State and she helped me tremendously.
Date published: 2023-03-28
Rated 4 out of 5 by
Happy1 in NC from
TURBOTAX did the job easily
TurboTax was very easy to use to complete my taxes. The flow was very good and led to the next sequential item without problems. I was able to enter all my information without the need for help. Easily done
Date published: 2023-03-28
Rated 3 out of 5 by
Gosh46 from
turbo tax is expensive
while i found it easy to use, turbo tax is expensive to use
Date published: 2023-03-28
Rated 4 out of 5 by
Ken F 43 from
I have used Turbo Tax for many years
I have used Turbo Tax to prepare my own taxes for many years and found it to be mainly very simple and helpful. There does, however, always seem to be something that comes up wrong on the final check that gets confusing. Although everything has been entered as requested there is often some line or calculation that the program says is wrong and it does not explain exactly how to remedy the problem just that you should not have done it. I did not do it the program filled in the box from information it asked me to provide. It is like the last thing to get done before filing and you do to know what to do or how to correct it because at that pint it is supposedly ready to go but for this one problem that remains unexplained how to fix it. Telling me I should not have filled in one box when I do not even know why the box has a number in it is not helpful. It was obviously a circumstance that was unexpected by the program and for which no resolution was provided. I hate to get to that end point and finally have to make a guess and then submit the files. You can make changes that it will accept but it leaves yo unsure as to whether you are right or wrong. That is no time to leave you unsure. Otherwise always pretty good and reliable.
Date published: 2023-03-28
Rated 5 out of 5 by
KellyS1010 from
TurboTax makes taxes easy!!
This is my 6th year with TurboTax and they always my tax season easy.
Date published: 2023-03-28
Rated 4 out of 5 by
tyja74 from
Loved: "for further information"
Really helpful with showing which business expenses need to go in which section
Date published: 2023-03-28
Rated 1 out of 5 by
Guy775775 from
Too expensive
This is the last year I'll be using turbo tax, its getting way too expensive
Date published: 2023-03-28
Rated 3 out of 5 by
SteenHCR from
We wish you would have kept the old format
Had a hard time finding pages to edit and did not import 2021 tax info.
Date published: 2023-03-28
Rated 5 out of 5 by
1none needed1 from
Excellent makes a painful task painless
Very easy to use and thorough!!! Steps you through nicely
All TurboTax® Offerings Reviews - Page 5127
Date published: 2023-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
bfgallet from
Turbo Tax is Awesome
Have been using Turbotax for years & love using it every year.
Date published: 2023-03-28
Rated 5 out of 5 by
KPW1031 from
Federal and State Tax Returns
Needed help with a review before e-file. Jennie was excellent. Wouldn't let me finish my State and she helped me tremendously.
Date published: 2023-03-28
Rated 4 out of 5 by
Happy1 in NC from
TURBOTAX did the job easily
TurboTax was very easy to use to complete my taxes. The flow was very good and led to the next sequential item without problems. I was able to enter all my information without the need for help. Easily done
Date published: 2023-03-28
Rated 3 out of 5 by
Gosh46 from
turbo tax is expensive
while i found it easy to use, turbo tax is expensive to use
Date published: 2023-03-28
Rated 4 out of 5 by
Ken F 43 from
I have used Turbo Tax for many years
I have used Turbo Tax to prepare my own taxes for many years and found it to be mainly very simple and helpful. There does, however, always seem to be something that comes up wrong on the final check that gets confusing. Although everything has been entered as requested there is often some line or calculation that the program says is wrong and it does not explain exactly how to remedy the problem just that you should not have done it. I did not do it the program filled in the box from information it asked me to provide. It is like the last thing to get done before filing and you do to know what to do or how to correct it because at that pint it is supposedly ready to go but for this one problem that remains unexplained how to fix it. Telling me I should not have filled in one box when I do not even know why the box has a number in it is not helpful. It was obviously a circumstance that was unexpected by the program and for which no resolution was provided. I hate to get to that end point and finally have to make a guess and then submit the files. You can make changes that it will accept but it leaves yo unsure as to whether you are right or wrong. That is no time to leave you unsure. Otherwise always pretty good and reliable.
Date published: 2023-03-28
Rated 5 out of 5 by
KellyS1010 from
TurboTax makes taxes easy!!
This is my 6th year with TurboTax and they always my tax season easy.
Date published: 2023-03-28
Rated 4 out of 5 by
tyja74 from
Loved: "for further information"
Really helpful with showing which business expenses need to go in which section
Date published: 2023-03-28
Rated 1 out of 5 by
Guy775775 from
Too expensive
This is the last year I'll be using turbo tax, its getting way too expensive
Date published: 2023-03-28
Rated 3 out of 5 by
SteenHCR from
We wish you would have kept the old format
Had a hard time finding pages to edit and did not import 2021 tax info.
Date published: 2023-03-28
Rated 5 out of 5 by
1none needed1 from
Excellent makes a painful task painless
Very easy to use and thorough!!! Steps you through nicely
All TurboTax® Offerings Reviews - Page 5127
Date published: 2023-03-28