TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
IMissMA from
Easy to use, good help info
I've been using TurboTax (and MacInTax before that) for as long as I can remember. It gets better every year! Besides the obvious "it's really easy to enter info", the things I like best are: - being able to flag an area and add notes - the availability of support from experts - I had a question about a specific error on a form in my state tax, and I easily found the explanation and solution in the online forum.
Date published: 2023-03-29
Rated 4 out of 5 by
Didra from
Very easy to use.
I called in to ask which product was appropriate (filling for a trust) and the person helping me was not able to tell me exactly. She said, I should answer some questions and that would give me the appropriate product. I looked it up on google, and turned out to be the business one.
Date published: 2023-03-29
Rated 5 out of 5 by
Auntbip from
Turbo Tas is great
I filled it out myself with your step by step instructions and it was very easy,
Date published: 2023-03-29
Rated 5 out of 5 by
null from
i like turbo tax
I used turbo tax to file my taxes. I would recommend turbo tax to my friends.
Date published: 2023-03-29
Rated 2 out of 5 by
D2262415 from
Did not work with QBSE properly, charged twice
Intuit as a company was difficult to deal with when it came to issues interrelating QBSE (a product they own) and TT when it came to payments. After 4 hours of dealing with customer service, with no ability to escalate, I paid (for a second time) the fees to file my taxes and now am forced to take them to court just so they can't do this to others.
Date published: 2023-03-29
Rated 5 out of 5 by
MBinLA from
Makes doing your taxes simple. At least for me.
No bugs as in the past. This year's filing was easy to do.
Date published: 2023-03-29
Rated 3 out of 5 by
Jimxxxxxxxxxxxxxx from
web interface needs quality checks
QR codes process is completely broken, both my son and myself were not able to get it to work - wasted lots of time - fix it!!!! The file photo upload displays empty content when asked to review, but when you go to update the date it suddenly displays. Fix it!!!
Date published: 2023-03-29
Rated 5 out of 5 by
kitty 2022 from
Easy
Using Turbo tax is nice and easy. It is easy to read and if you have questions, there is a nice side resource while working on it.
Date published: 2023-03-29
Rated 4 out of 5 by
Lindalovestosing from
TurboTax gets the job done
It would be nice to have the words "Contribution", "Expense", "Deduction" or "Income" on each page of the Step by Step. For example: HSA pages should say "Contribution" or "Distribution" depending on which page I am on. Also when TurboTax gets updates, please include a description overview of what changed - You use to do that. Thank-you!
Date published: 2023-03-29
Rated 5 out of 5 by
sophwhig from
i love turbo tax
IT WAS GREAT...............................................................................................................................................................................
All TurboTax® Offerings Reviews - Page 4988
Date published: 2023-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
IMissMA from
Easy to use, good help info
I've been using TurboTax (and MacInTax before that) for as long as I can remember. It gets better every year! Besides the obvious "it's really easy to enter info", the things I like best are: - being able to flag an area and add notes - the availability of support from experts - I had a question about a specific error on a form in my state tax, and I easily found the explanation and solution in the online forum.
Date published: 2023-03-29
Rated 4 out of 5 by
Didra from
Very easy to use.
I called in to ask which product was appropriate (filling for a trust) and the person helping me was not able to tell me exactly. She said, I should answer some questions and that would give me the appropriate product. I looked it up on google, and turned out to be the business one.
Date published: 2023-03-29
Rated 5 out of 5 by
Auntbip from
Turbo Tas is great
I filled it out myself with your step by step instructions and it was very easy,
Date published: 2023-03-29
Rated 5 out of 5 by
null from
i like turbo tax
I used turbo tax to file my taxes. I would recommend turbo tax to my friends.
Date published: 2023-03-29
Rated 2 out of 5 by
D2262415 from
Did not work with QBSE properly, charged twice
Intuit as a company was difficult to deal with when it came to issues interrelating QBSE (a product they own) and TT when it came to payments. After 4 hours of dealing with customer service, with no ability to escalate, I paid (for a second time) the fees to file my taxes and now am forced to take them to court just so they can't do this to others.
Date published: 2023-03-29
Rated 5 out of 5 by
MBinLA from
Makes doing your taxes simple. At least for me.
No bugs as in the past. This year's filing was easy to do.
Date published: 2023-03-29
Rated 3 out of 5 by
Jimxxxxxxxxxxxxxx from
web interface needs quality checks
QR codes process is completely broken, both my son and myself were not able to get it to work - wasted lots of time - fix it!!!! The file photo upload displays empty content when asked to review, but when you go to update the date it suddenly displays. Fix it!!!
Date published: 2023-03-29
Rated 5 out of 5 by
kitty 2022 from
Easy
Using Turbo tax is nice and easy. It is easy to read and if you have questions, there is a nice side resource while working on it.
Date published: 2023-03-29
Rated 4 out of 5 by
Lindalovestosing from
TurboTax gets the job done
It would be nice to have the words "Contribution", "Expense", "Deduction" or "Income" on each page of the Step by Step. For example: HSA pages should say "Contribution" or "Distribution" depending on which page I am on. Also when TurboTax gets updates, please include a description overview of what changed - You use to do that. Thank-you!
Date published: 2023-03-29
Rated 5 out of 5 by
sophwhig from
i love turbo tax
IT WAS GREAT...............................................................................................................................................................................
All TurboTax® Offerings Reviews - Page 4988
Date published: 2023-03-29