TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by
Pams 2021 review from
Difficulty re-ordering for next year
I have been having problems getting the 2022 version. It is very frustrating.
Date published: 2023-03-31
Rated 2 out of 5 by
Fred but Inutit wont acce from
Mediocre at best
Turbo Tax quality has slipped to mediocre at best. I have used Turbo Tax for over 20 years and its quality has been slipping the past few years. Basically not worth a premium
Date published: 2023-03-31
Rated 5 out of 5 by
Izzy Gaye from
Turbo Tax is easy to use and stress free
I have been using Turbo Tax for years and will continue to do so. It gets easier to use every year
Date published: 2023-03-31
Rated 4 out of 5 by
XX555 from
First time using TurboTax
I had some trouble at first. However, after speaking with their people I was able to complete 2022. "Sheena was especially helpful. I would use this service again next year.
Date published: 2023-03-31
Rated 5 out of 5 by
CR_2022 from
Small Challenges
Some of the Schedule C instructions were confusing and not having the actual form as it is being filled required going to end of return process before seeing the errors - caused several iterations to get it right
Date published: 2023-03-31
Rated 2 out of 5 by
Vlad the fleeced from
Terribly overpriced for basic returns
As a married couple with no assets or children, the price of this simple return is ridiculous. Also spent 45 minutes trying to correct a data mistake caused by the document upload feature and ended up having to re-enter all information manually
Date published: 2023-03-31
Rated 4 out of 5 by
LMB59 from
TurboTax and less usual income sources
Pretty good program, but has a few issues that took too much time to iron out, e.g. it wanted to make passive (interest) income shown on a 1099-MISC into a income from work, i.e. business income. I had to spend too much time searching for how to enter earned income with W-2's and interest income without 1099-INTs when the amount earned was too low for the agencies to issue statements. It copied K-1 limited partnership info from previous year, i.e. it disregarded that I had said I had no K-1's in current year. (I was no longer a member of the LP.)
Date published: 2023-03-31
Rated 5 out of 5 by
SLYGATOR from
NICE EXPERIENCE
First time using Turbo tax, everything was explained and made simple!
Date published: 2023-03-31
Rated 5 out of 5 by
Jjjbbb444 from
TurboTax was awesome easy to do.
I did not have to use a customer service I was able to do TurboTax on my own it was that easy.
Date published: 2023-03-31
Rated 3 out of 5 by
Max54 from
Great product, but very expensive
Very easy to follow, but too expensive, I'm going to try another next year.
All TurboTax® Offerings Reviews - Page 4897
Date published: 2023-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Pams 2021 review from
Difficulty re-ordering for next year
I have been having problems getting the 2022 version. It is very frustrating.
Date published: 2023-03-31
Rated 2 out of 5 by
Fred but Inutit wont acce from
Mediocre at best
Turbo Tax quality has slipped to mediocre at best. I have used Turbo Tax for over 20 years and its quality has been slipping the past few years. Basically not worth a premium
Date published: 2023-03-31
Rated 5 out of 5 by
Izzy Gaye from
Turbo Tax is easy to use and stress free
I have been using Turbo Tax for years and will continue to do so. It gets easier to use every year
Date published: 2023-03-31
Rated 4 out of 5 by
XX555 from
First time using TurboTax
I had some trouble at first. However, after speaking with their people I was able to complete 2022. "Sheena was especially helpful. I would use this service again next year.
Date published: 2023-03-31
Rated 5 out of 5 by
CR_2022 from
Small Challenges
Some of the Schedule C instructions were confusing and not having the actual form as it is being filled required going to end of return process before seeing the errors - caused several iterations to get it right
Date published: 2023-03-31
Rated 2 out of 5 by
Vlad the fleeced from
Terribly overpriced for basic returns
As a married couple with no assets or children, the price of this simple return is ridiculous. Also spent 45 minutes trying to correct a data mistake caused by the document upload feature and ended up having to re-enter all information manually
Date published: 2023-03-31
Rated 4 out of 5 by
LMB59 from
TurboTax and less usual income sources
Pretty good program, but has a few issues that took too much time to iron out, e.g. it wanted to make passive (interest) income shown on a 1099-MISC into a income from work, i.e. business income. I had to spend too much time searching for how to enter earned income with W-2's and interest income without 1099-INTs when the amount earned was too low for the agencies to issue statements. It copied K-1 limited partnership info from previous year, i.e. it disregarded that I had said I had no K-1's in current year. (I was no longer a member of the LP.)
Date published: 2023-03-31
Rated 5 out of 5 by
SLYGATOR from
NICE EXPERIENCE
First time using Turbo tax, everything was explained and made simple!
Date published: 2023-03-31
Rated 5 out of 5 by
Jjjbbb444 from
TurboTax was awesome easy to do.
I did not have to use a customer service I was able to do TurboTax on my own it was that easy.
Date published: 2023-03-31
Rated 3 out of 5 by
Max54 from
Great product, but very expensive
Very easy to follow, but too expensive, I'm going to try another next year.
All TurboTax® Offerings Reviews - Page 4897
Date published: 2023-03-31