TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax First-Timer The process went pretty smoothly. Great help from tax prep person Tara and then onto Larry, the tax expert. He was friendly, knowledgeable and efficient. I found the pricing and the tiers of service a little turgid. I was almost steered into a higher tier than what I needed, but I'm sure it was an honest mistake and it all worked out in the end.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax Saves Me Every Year! I love how interactive and easy the platform is. I would not be able to do my taxes without it!
Date published: 2023-03-31
Rated 5 out of 5 by from could nit be easier very simple easy navigation thru the entire process
Date published: 2023-03-31
Rated 2 out of 5 by from I have no idea what the $220 fee was charged for I was charged $220 and I don't know where the charge came from or how to cancel it. I wanted the free version.
Date published: 2023-03-31
Rated 5 out of 5 by from Love TurboTax Super easy to use, This is my second times filing taxes, last year did it with a CPA, cost to much and did not receive nothing back. This year, I used the free edition and I will receive a return.
Date published: 2023-03-31
Rated 5 out of 5 by from The Ease of TurboTax is unparralelled! Lie the ease and flow of going thru the process!!!!
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is awesome I do my taxes but finding all the articles, information, etc., built into TurboTax makes it easy.
Date published: 2023-03-31
Rated 5 out of 5 by from I Love Turbo Tax! This is my 6th year filing with TurboTax. They make filing taxes so easy! I did my return in 40 minutes!
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax was so easy It was great. Very quick and simple. Will do again next year.
Date published: 2023-03-31
Rated 1 out of 5 by from Not worth the effort Very slow. Not good instructions. Takes forever to download updateds.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4850
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax First-Timer The process went pretty smoothly. Great help from tax prep person Tara and then onto Larry, the tax expert. He was friendly, knowledgeable and efficient. I found the pricing and the tiers of service a little turgid. I was almost steered into a higher tier than what I needed, but I'm sure it was an honest mistake and it all worked out in the end.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax Saves Me Every Year! I love how interactive and easy the platform is. I would not be able to do my taxes without it!
Date published: 2023-03-31
Rated 5 out of 5 by from could nit be easier very simple easy navigation thru the entire process
Date published: 2023-03-31
Rated 2 out of 5 by from I have no idea what the $220 fee was charged for I was charged $220 and I don't know where the charge came from or how to cancel it. I wanted the free version.
Date published: 2023-03-31
Rated 5 out of 5 by from Love TurboTax Super easy to use, This is my second times filing taxes, last year did it with a CPA, cost to much and did not receive nothing back. This year, I used the free edition and I will receive a return.
Date published: 2023-03-31
Rated 5 out of 5 by from The Ease of TurboTax is unparralelled! Lie the ease and flow of going thru the process!!!!
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is awesome I do my taxes but finding all the articles, information, etc., built into TurboTax makes it easy.
Date published: 2023-03-31
Rated 5 out of 5 by from I Love Turbo Tax! This is my 6th year filing with TurboTax. They make filing taxes so easy! I did my return in 40 minutes!
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax was so easy It was great. Very quick and simple. Will do again next year.
Date published: 2023-03-31
Rated 1 out of 5 by from Not worth the effort Very slow. Not good instructions. Takes forever to download updateds.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4850