TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from This was the first year I've ever had an issue wit There was a problem with their software so that I completed my return and then it couldn't be filed until a few weeks later when they did a software update.
Date published: 2023-04-01
Rated 5 out of 5 by from Really easy to use This is my second year using it and the experience has been really positive and good!
Date published: 2023-04-01
Rated 3 out of 5 by from Does not explain blended tax rate My income was $50,000+ (income was due to selling of stocks the previous year by financial institution) less than the year before and there was no explanation to why my blended tax rate was higher than the year before. On the page that indicates the blended tax rate there is no information on it. It would be helpful if the blended tax rate and other explanations can be catered to individual returns. Explain why the current year is different from the previous year. I am completely puzzled how I'm at a higher tax rate with 25% less income.
Date published: 2023-04-01
Rated 5 out of 5 by from i love it. the experts help out on the cryptocurrency matters. they are very knowledgeable and professional in that field.
Date published: 2023-04-01
Rated 3 out of 5 by from USED TO BE FREE WHAT HAPPENED yall used to be free now i just had to pay 178 to file my taxes why
Date published: 2023-04-01
Rated 5 out of 5 by from Very helpful and user friendly for someone like me I loved using this app.thanks for having it available
Date published: 2023-04-01
Rated 4 out of 5 by from Don't need the premier product. Delux will do. The experts were very helplful as is the "more" lines that explain terms. I used to use the Delux for my investments when I could buy a disk. Now that it is on line, you force me to upgrade to Premier that I don't think is better, just costs more money. Therefore I will look elsewhere next year.
Date published: 2023-04-01
Rated 5 out of 5 by from easy easy to file simple and quick to file. I love this
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax was excellent the End I've been using Turbo Tax for years, however, this year I had a lot of trouble paying the state filing fee. It took me over a day and many calls to help to solve the problem.
Date published: 2023-04-01
Rated 5 out of 5 by from Very easy to use I have used Turbo Tax for years. It always is easy to complete.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4806
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from This was the first year I've ever had an issue wit There was a problem with their software so that I completed my return and then it couldn't be filed until a few weeks later when they did a software update.
Date published: 2023-04-01
Rated 5 out of 5 by from Really easy to use This is my second year using it and the experience has been really positive and good!
Date published: 2023-04-01
Rated 3 out of 5 by from Does not explain blended tax rate My income was $50,000+ (income was due to selling of stocks the previous year by financial institution) less than the year before and there was no explanation to why my blended tax rate was higher than the year before. On the page that indicates the blended tax rate there is no information on it. It would be helpful if the blended tax rate and other explanations can be catered to individual returns. Explain why the current year is different from the previous year. I am completely puzzled how I'm at a higher tax rate with 25% less income.
Date published: 2023-04-01
Rated 5 out of 5 by from i love it. the experts help out on the cryptocurrency matters. they are very knowledgeable and professional in that field.
Date published: 2023-04-01
Rated 3 out of 5 by from USED TO BE FREE WHAT HAPPENED yall used to be free now i just had to pay 178 to file my taxes why
Date published: 2023-04-01
Rated 5 out of 5 by from Very helpful and user friendly for someone like me I loved using this app.thanks for having it available
Date published: 2023-04-01
Rated 4 out of 5 by from Don't need the premier product. Delux will do. The experts were very helplful as is the "more" lines that explain terms. I used to use the Delux for my investments when I could buy a disk. Now that it is on line, you force me to upgrade to Premier that I don't think is better, just costs more money. Therefore I will look elsewhere next year.
Date published: 2023-04-01
Rated 5 out of 5 by from easy easy to file simple and quick to file. I love this
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax was excellent the End I've been using Turbo Tax for years, however, this year I had a lot of trouble paying the state filing fee. It took me over a day and many calls to help to solve the problem.
Date published: 2023-04-01
Rated 5 out of 5 by from Very easy to use I have used Turbo Tax for years. It always is easy to complete.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4806