TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
CindyLE from
Very Frustrating Experience!
My experience this year was terrible. The system frequently would cycle through the same questions even after inputting the information. I had to stop, sign out and start over multiple times. Also having to spend nearly $200 for filing my very simple Fed taxes is way too much. I will not be using this service next year.
Date published: 2023-04-02
Rated 5 out of 5 by
Turbo Tax is Super from
Turbo Tax Help
The representatives are super helpful and the product is a life saver .. thank you Turbo Tax!
Date published: 2023-04-02
Rated 5 out of 5 by
Stanley T Brunson from
turbo is awesome
exceptional, user friendly. great records from previous year
Date published: 2023-04-02
Rated 5 out of 5 by
WRupp from
Turbotax makes doing a difficult job much easier!
See above Review title..............................
Date published: 2023-04-02
Rated 4 out of 5 by
nursenicole74 from
turbo tax
Not bad, wish I didn't need my accountant license to understand everything asked, but I think TT is doing their best.
Date published: 2023-04-02
Rated 5 out of 5 by
dblair78 from
Yay!
This provided an easy way to do taxes and get them done quickly.
Date published: 2023-04-02
Rated 5 out of 5 by
Kylie h from
very easy to use
so awesome and easy to use! It made doing taxes non stressful
Date published: 2023-04-02
Rated 5 out of 5 by
MMARUNDE from
Sarah was awesome
i wasn't planning on using any help, but I ran into a snag, so I reached out, and I'm glad I did. Sarah was knowledgeable, kind, patient and helpful, a real pleasure to speak with. You should consider her for a raise or a promotion to a position where she can help other tax specialists improve on thier bed side manner. She's got it down pat.
Date published: 2023-04-02
Rated 4 out of 5 by
GPR77 from
Education section is not very clear and direct
Turbo Tax stated I already claimed 4 years on the education credit, but I did not. I was not able to edit and change the setting
Date published: 2023-04-02
Rated 5 out of 5 by
Norabubbie from
TurboTax was simple and easy to use
This was my first time doing my taxes and TurboTax made simple with the step by step assistance.
All TurboTax® Offerings Reviews - Page 4652
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
CindyLE from
Very Frustrating Experience!
My experience this year was terrible. The system frequently would cycle through the same questions even after inputting the information. I had to stop, sign out and start over multiple times. Also having to spend nearly $200 for filing my very simple Fed taxes is way too much. I will not be using this service next year.
Date published: 2023-04-02
Rated 5 out of 5 by
Turbo Tax is Super from
Turbo Tax Help
The representatives are super helpful and the product is a life saver .. thank you Turbo Tax!
Date published: 2023-04-02
Rated 5 out of 5 by
Stanley T Brunson from
turbo is awesome
exceptional, user friendly. great records from previous year
Date published: 2023-04-02
Rated 5 out of 5 by
WRupp from
Turbotax makes doing a difficult job much easier!
See above Review title..............................
Date published: 2023-04-02
Rated 4 out of 5 by
nursenicole74 from
turbo tax
Not bad, wish I didn't need my accountant license to understand everything asked, but I think TT is doing their best.
Date published: 2023-04-02
Rated 5 out of 5 by
dblair78 from
Yay!
This provided an easy way to do taxes and get them done quickly.
Date published: 2023-04-02
Rated 5 out of 5 by
Kylie h from
very easy to use
so awesome and easy to use! It made doing taxes non stressful
Date published: 2023-04-02
Rated 5 out of 5 by
MMARUNDE from
Sarah was awesome
i wasn't planning on using any help, but I ran into a snag, so I reached out, and I'm glad I did. Sarah was knowledgeable, kind, patient and helpful, a real pleasure to speak with. You should consider her for a raise or a promotion to a position where she can help other tax specialists improve on thier bed side manner. She's got it down pat.
Date published: 2023-04-02
Rated 4 out of 5 by
GPR77 from
Education section is not very clear and direct
Turbo Tax stated I already claimed 4 years on the education credit, but I did not. I was not able to edit and change the setting
Date published: 2023-04-02
Rated 5 out of 5 by
Norabubbie from
TurboTax was simple and easy to use
This was my first time doing my taxes and TurboTax made simple with the step by step assistance.
All TurboTax® Offerings Reviews - Page 4652
Date published: 2023-04-02