TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is great! Filing my taxes with TurboTax is so much easier than trying to do it myself! I love it! I especially love the information links that give helpful information about how and why something is needed.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is Easy Very Easy to use. Walks you through the process step by step.
Date published: 2023-04-07
Rated 5 out of 5 by from GREAT ASSISTANCE VERY PATIENCE AND ASSISTED IN ALL MY QUESTIONS AND CONCERNS
Date published: 2023-04-07
Rated 3 out of 5 by from sucker i just paid $298 for a free return free is not free free is not free
Date published: 2023-04-07
Rated 4 out of 5 by from Process was easy until Payment Method TurboTax was very user-friendly and simple to follow. However, I waited almost an hour with the computer spinning trying to load the page to put in my credit card information, but several times I went back to choose the "Take from my Returns" option, and it went right through (no loading time at all). Eternally frustrating that I had to just give up on paying upfront and pay an additional $40 in fees by choosing the "Take from my Refund" option. I wish the software would actually load the other page to truly give customers a second choice. Overall, the experience was a breeze, but trying to pay for an hour is beyond unnecessary and more frustration than filing taxes as a whole.
Date published: 2023-04-07
Rated 5 out of 5 by from well worth the $$$$$ makes filing confident and easy. That's all I want or need to say!
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use Guides me through what I need to provide to file my taxes.
Date published: 2023-04-07
Rated 5 out of 5 by from By far, the BEST Tax preparation Software Turbo Tax is just so easy to use. I've used them for many years to do my taxes. I fully trust their calculations. Safe and secure
Date published: 2023-04-07
Rated 5 out of 5 by from Jasmine was Awesome!! Quick and Professional She was able to help me solve something that I couldnt get passed!
Date published: 2023-04-07
Rated 4 out of 5 by from Easy to use but no discounts for returning custome I love how easy it is to use Turbo Tax, but it's annoying to see discounts promoted online but that they don't work for me because I already had an account established. It's only $15 but every penny counts. Besides that, the value is worth it and again it's super easy to use.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4392
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great! Filing my taxes with TurboTax is so much easier than trying to do it myself! I love it! I especially love the information links that give helpful information about how and why something is needed.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is Easy Very Easy to use. Walks you through the process step by step.
Date published: 2023-04-07
Rated 5 out of 5 by from GREAT ASSISTANCE VERY PATIENCE AND ASSISTED IN ALL MY QUESTIONS AND CONCERNS
Date published: 2023-04-07
Rated 3 out of 5 by from sucker i just paid $298 for a free return free is not free free is not free
Date published: 2023-04-07
Rated 4 out of 5 by from Process was easy until Payment Method TurboTax was very user-friendly and simple to follow. However, I waited almost an hour with the computer spinning trying to load the page to put in my credit card information, but several times I went back to choose the "Take from my Returns" option, and it went right through (no loading time at all). Eternally frustrating that I had to just give up on paying upfront and pay an additional $40 in fees by choosing the "Take from my Refund" option. I wish the software would actually load the other page to truly give customers a second choice. Overall, the experience was a breeze, but trying to pay for an hour is beyond unnecessary and more frustration than filing taxes as a whole.
Date published: 2023-04-07
Rated 5 out of 5 by from well worth the $$$$$ makes filing confident and easy. That's all I want or need to say!
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use Guides me through what I need to provide to file my taxes.
Date published: 2023-04-07
Rated 5 out of 5 by from By far, the BEST Tax preparation Software Turbo Tax is just so easy to use. I've used them for many years to do my taxes. I fully trust their calculations. Safe and secure
Date published: 2023-04-07
Rated 5 out of 5 by from Jasmine was Awesome!! Quick and Professional She was able to help me solve something that I couldnt get passed!
Date published: 2023-04-07
Rated 4 out of 5 by from Easy to use but no discounts for returning custome I love how easy it is to use Turbo Tax, but it's annoying to see discounts promoted online but that they don't work for me because I already had an account established. It's only $15 but every penny counts. Besides that, the value is worth it and again it's super easy to use.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4392