TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Yet again Turbo Tax mucks up I have pension income from the UK, so need to fill out some 4852s. Every year TT refuses to accept that foreign organizations like the UK Pension Service do NOT have a federal ID number, so do not allow me to continue. I paid $25 to e-File my state return, did all the ID stuff required, and the the program refuses to e-File with the blank space on the form.
Date published: 2023-04-05
Rated 5 out of 5 by from Simple and Easy This is my second year using it and this year I paid extra for the live help if needed and at the end. I needed help. It was quick to get a live person they were able to connect to my computer and see the issue and help me through it. Worth it! Still less pricey than the person we were having do our taxes in the past.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax is amazing Both people who helped me were very friendly and helped me understand my taxes much more
Date published: 2023-04-05
Rated 5 out of 5 by from Easy and Simple Easy to use, Simple to file, answers questions easily
Date published: 2023-04-05
Rated 5 out of 5 by from Nice experience I haven't used Turbo Tax in years and was pleasantly surprised at how easy it was to use.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax Used for Years Easy to use. Import function is great from brokerage and past years returns
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use Easy to use. Very helpful suggestions throughout the process
Date published: 2023-04-05
Rated 1 out of 5 by from TurboTax uses lobbying to make taxes complicated Intuit, the company that develops TurboTax, lobbies the government to keep taxes complicated so that taxpayers are forced to use their software.
Date published: 2023-04-05
Rated 5 out of 5 by from turbo tax is awesome everything was perfect from start to finish. this was an awesome experience.
Date published: 2023-04-05
Rated 5 out of 5 by from better every year the live expert was very helpful , loved the screen sharing feature
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4219
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Yet again Turbo Tax mucks up I have pension income from the UK, so need to fill out some 4852s. Every year TT refuses to accept that foreign organizations like the UK Pension Service do NOT have a federal ID number, so do not allow me to continue. I paid $25 to e-File my state return, did all the ID stuff required, and the the program refuses to e-File with the blank space on the form.
Date published: 2023-04-05
Rated 5 out of 5 by from Simple and Easy This is my second year using it and this year I paid extra for the live help if needed and at the end. I needed help. It was quick to get a live person they were able to connect to my computer and see the issue and help me through it. Worth it! Still less pricey than the person we were having do our taxes in the past.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo tax is amazing Both people who helped me were very friendly and helped me understand my taxes much more
Date published: 2023-04-05
Rated 5 out of 5 by from Easy and Simple Easy to use, Simple to file, answers questions easily
Date published: 2023-04-05
Rated 5 out of 5 by from Nice experience I haven't used Turbo Tax in years and was pleasantly surprised at how easy it was to use.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax Used for Years Easy to use. Import function is great from brokerage and past years returns
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use Easy to use. Very helpful suggestions throughout the process
Date published: 2023-04-05
Rated 1 out of 5 by from TurboTax uses lobbying to make taxes complicated Intuit, the company that develops TurboTax, lobbies the government to keep taxes complicated so that taxpayers are forced to use their software.
Date published: 2023-04-05
Rated 5 out of 5 by from turbo tax is awesome everything was perfect from start to finish. this was an awesome experience.
Date published: 2023-04-05
Rated 5 out of 5 by from better every year the live expert was very helpful , loved the screen sharing feature
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4219