TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is very user friendly I have filed with Turbo Tax for over 15 years and it has never failed me.
Date published: 2023-04-06
Rated 5 out of 5 by from super helpful It was so helpful! This was the easiest/ cheapest way to do my taxes this year!
Date published: 2023-04-06
Rated 3 out of 5 by from Where’s the free option? TurboTax’s entire marketing scheme is that it’s free and I couldn’t find the free option. And yes, I’m talking about federal taxes.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is Awesome I needed to contact tax professionals twice this year. They were knowledgeable and helpful. Turbo Tax is good in guiding you to other sources of information if you don't have all the necessary documents (eg 1098 Form)
Date published: 2023-04-06
Rated 4 out of 5 by from Generally very good Overall good for the last several years. VERY confusing with respect to taxable amount of SS income between Federal and State returns. Tried 3 times to view documents on final pages, timed out waiting for document generation, finally skipped it and went to Continue, to proceed to actual efiling.
Date published: 2023-04-06
Rated 2 out of 5 by from Turbo Tax vs Tax Slayer I have used Turbo tax for more than 10 years, yet each year it doesn't get better. This year I am a tax consultant volunteer using Tax Slayer which I find easier and gives more details than Turbo tax. Given a choice, I choose Tax Slayer.
Date published: 2023-04-06
Rated 3 out of 5 by from TurboTax is great but costs too much money This is my 8th year with TurboTax and using it is super easy but the filing fees are too high.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is great Works better than I thought it would. Will use this online again.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is the Best I don't have time for this, but Turbo Tax is great.
Date published: 2023-04-06
Rated 3 out of 5 by from I used to swear by turbo tax Turbo Tax is simple to use, thorough and accurate, but they have not maintained all of their conveniences over time. Specifically, I can no longer access prior years' files except perhaps through the original software the original software for that year. Yet they require me to delete previous versions to download this year's software. So there ar179 deduction carryovers were not automatically downloaded from previous years. On the bright side, thanks, Turbo Tax, for removing a reason to be loyal to you. Now I have no reason to shop for the least expensive options each year. Hurray for price competitions!
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4105
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very user friendly I have filed with Turbo Tax for over 15 years and it has never failed me.
Date published: 2023-04-06
Rated 5 out of 5 by from super helpful It was so helpful! This was the easiest/ cheapest way to do my taxes this year!
Date published: 2023-04-06
Rated 3 out of 5 by from Where’s the free option? TurboTax’s entire marketing scheme is that it’s free and I couldn’t find the free option. And yes, I’m talking about federal taxes.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is Awesome I needed to contact tax professionals twice this year. They were knowledgeable and helpful. Turbo Tax is good in guiding you to other sources of information if you don't have all the necessary documents (eg 1098 Form)
Date published: 2023-04-06
Rated 4 out of 5 by from Generally very good Overall good for the last several years. VERY confusing with respect to taxable amount of SS income between Federal and State returns. Tried 3 times to view documents on final pages, timed out waiting for document generation, finally skipped it and went to Continue, to proceed to actual efiling.
Date published: 2023-04-06
Rated 2 out of 5 by from Turbo Tax vs Tax Slayer I have used Turbo tax for more than 10 years, yet each year it doesn't get better. This year I am a tax consultant volunteer using Tax Slayer which I find easier and gives more details than Turbo tax. Given a choice, I choose Tax Slayer.
Date published: 2023-04-06
Rated 3 out of 5 by from TurboTax is great but costs too much money This is my 8th year with TurboTax and using it is super easy but the filing fees are too high.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is great Works better than I thought it would. Will use this online again.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is the Best I don't have time for this, but Turbo Tax is great.
Date published: 2023-04-06
Rated 3 out of 5 by from I used to swear by turbo tax Turbo Tax is simple to use, thorough and accurate, but they have not maintained all of their conveniences over time. Specifically, I can no longer access prior years' files except perhaps through the original software the original software for that year. Yet they require me to delete previous versions to download this year's software. So there ar179 deduction carryovers were not automatically downloaded from previous years. On the bright side, thanks, Turbo Tax, for removing a reason to be loyal to you. Now I have no reason to shop for the least expensive options each year. Hurray for price competitions!
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4105