TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Self-Employed tax return TurboTax is a great, easy, and budget-friendly way to do your taxes. Even for self-employed business owners. I trust TurboTax and this is our 7th year using it.
Date published: 2023-04-08
Rated 2 out of 5 by from taxes suck when i completed the filing, i received a message saying something went wrong and they'll contact me later
Date published: 2023-04-08
Rated 5 out of 5 by from Very helpful, have used it for years. I've used turbo tax for decades, going from simple W-2, to owning investments, to owning real estate, to multiple K-1's to now being a business owner. It has guided me through all of those changes and has taught me along the way.
Date published: 2023-04-08
Rated 1 out of 5 by from Not as good as it used to be Not as automated and intuitive as it used to be. software gets lost often. and also getting extremely expensive for what you get.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Awsome It was a great experience! The step by step process is great
Date published: 2023-04-08
Rated 5 out of 5 by from Easy Easy for people who just have a w-2 and one job. Bit more work if you have multiple documents to fill in. over 1.5 hrs minimum to complete.
Date published: 2023-04-08
Rated 5 out of 5 by from Easy and Accurate! Easy to follow instructions. Explanations offered at every step. Questions answered clearly.
Date published: 2023-04-08
Rated 5 out of 5 by from Stress free experience! I was worried about a sale of a property and Sam was great and put my mind at ease. He handled everything and made me feel confident about our return! Thank you!!
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome We have been using Turbo Tax about 5 years. It's easy to follow and navigate on your computer. They walk you through every detail and make sure you do not miss any credits or deductions. They have your important information from year to year. We feel safe and confident using Turbo Tax
Date published: 2023-04-08
Rated 4 out of 5 by from TurboTax 2023 Most of the process was extremely helpful in answering questions along the way. The final process for choosing plan and then other fees that showed up unexpectedly were disconcerting. At one point I wanted to file an extension and it would have been helpful to have that process explained since I've not done it before.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3888
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Self-Employed tax return TurboTax is a great, easy, and budget-friendly way to do your taxes. Even for self-employed business owners. I trust TurboTax and this is our 7th year using it.
Date published: 2023-04-08
Rated 2 out of 5 by from taxes suck when i completed the filing, i received a message saying something went wrong and they'll contact me later
Date published: 2023-04-08
Rated 5 out of 5 by from Very helpful, have used it for years. I've used turbo tax for decades, going from simple W-2, to owning investments, to owning real estate, to multiple K-1's to now being a business owner. It has guided me through all of those changes and has taught me along the way.
Date published: 2023-04-08
Rated 1 out of 5 by from Not as good as it used to be Not as automated and intuitive as it used to be. software gets lost often. and also getting extremely expensive for what you get.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Awsome It was a great experience! The step by step process is great
Date published: 2023-04-08
Rated 5 out of 5 by from Easy Easy for people who just have a w-2 and one job. Bit more work if you have multiple documents to fill in. over 1.5 hrs minimum to complete.
Date published: 2023-04-08
Rated 5 out of 5 by from Easy and Accurate! Easy to follow instructions. Explanations offered at every step. Questions answered clearly.
Date published: 2023-04-08
Rated 5 out of 5 by from Stress free experience! I was worried about a sale of a property and Sam was great and put my mind at ease. He handled everything and made me feel confident about our return! Thank you!!
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome We have been using Turbo Tax about 5 years. It's easy to follow and navigate on your computer. They walk you through every detail and make sure you do not miss any credits or deductions. They have your important information from year to year. We feel safe and confident using Turbo Tax
Date published: 2023-04-08
Rated 4 out of 5 by from TurboTax 2023 Most of the process was extremely helpful in answering questions along the way. The final process for choosing plan and then other fees that showed up unexpectedly were disconcerting. At one point I wanted to file an extension and it would have been helpful to have that process explained since I've not done it before.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3888