TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 2 out of 5 by from Not even sure all is correct I do taxes with Turbo Tax for both myself and my partner. Some deductions affected his return, but not mine. I am no longer self employed this year, but do have income property, so not even sure the product I used was correct (Would not let me change from self employed, of course would certainly let me pay more for MAX, which it asked me to do multiple times throughout the process! Almost missed filing deadline because I cannot get verification codes on my phone from intuit, not sure why, but apparently nobody's fault! Tech suppport said to turn off 2 step verification! (It was not on) Basically they told me I should give up security for access, seems like extremely bad trade off.
Date published: 2022-04-19
Rated 1 out of 5 by from Bugs in software Trying to insert a 1099 NEC was a nightmare and it was due to unaddressed bug in the software
Date published: 2022-04-19
Rated 5 out of 5 by from Good Good Good Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is actually amazing! I struggled a ton with trying to figure out complex tax issues and was helped in more ways than I could imagine. I was on the phone with a rep that did EVERYTHING and I truly mean EVERYTHING in her power to help me through the tax process. The website also offered a simple display with help along every turn of the way. Exceptional.
Date published: 2022-04-19
Rated 5 out of 5 by from User since 2000 and will keep using. I have been using Turbo Tax since it was first developed. It has been easier to use each year. Love the format .
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is fast and easy Walks you right thru it. Free and easy for y'all. Great
Date published: 2022-04-19
Rated 2 out of 5 by from TURBO TAX IS NOT UP TO ITS STANDARDS TURBO TAX HAS DESIGNED ITS PROGRAM TO STOP A CUSTOMER FROM READILY SEEING THERE INFORMATION IN THE TAX FORM FORMAT. THIS IS A TERRIBLE PLAN. I WILL BE LOOKING FOR ANOTHER USER FRIENDLY PROGRAM,
Date published: 2022-04-19
Rated 5 out of 5 by from Tirbo tax is great Made the experience quick and simple and the cost was amazing
Date published: 2022-04-19
Rated 5 out of 5 by from Amazing Easy and thorough. I'd definitely use TurboTax again!
Date published: 2022-04-19
Rated 5 out of 5 by from Eazy Peasy Lemon Squeezy Simple, easy to follow instructions and intuitive prompts.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 385
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not even sure all is correct I do taxes with Turbo Tax for both myself and my partner. Some deductions affected his return, but not mine. I am no longer self employed this year, but do have income property, so not even sure the product I used was correct (Would not let me change from self employed, of course would certainly let me pay more for MAX, which it asked me to do multiple times throughout the process! Almost missed filing deadline because I cannot get verification codes on my phone from intuit, not sure why, but apparently nobody's fault! Tech suppport said to turn off 2 step verification! (It was not on) Basically they told me I should give up security for access, seems like extremely bad trade off.
Date published: 2022-04-19
Rated 1 out of 5 by from Bugs in software Trying to insert a 1099 NEC was a nightmare and it was due to unaddressed bug in the software
Date published: 2022-04-19
Rated 5 out of 5 by from Good Good Good Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is actually amazing! I struggled a ton with trying to figure out complex tax issues and was helped in more ways than I could imagine. I was on the phone with a rep that did EVERYTHING and I truly mean EVERYTHING in her power to help me through the tax process. The website also offered a simple display with help along every turn of the way. Exceptional.
Date published: 2022-04-19
Rated 5 out of 5 by from User since 2000 and will keep using. I have been using Turbo Tax since it was first developed. It has been easier to use each year. Love the format .
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is fast and easy Walks you right thru it. Free and easy for y'all. Great
Date published: 2022-04-19
Rated 2 out of 5 by from TURBO TAX IS NOT UP TO ITS STANDARDS TURBO TAX HAS DESIGNED ITS PROGRAM TO STOP A CUSTOMER FROM READILY SEEING THERE INFORMATION IN THE TAX FORM FORMAT. THIS IS A TERRIBLE PLAN. I WILL BE LOOKING FOR ANOTHER USER FRIENDLY PROGRAM,
Date published: 2022-04-19
Rated 5 out of 5 by from Tirbo tax is great Made the experience quick and simple and the cost was amazing
Date published: 2022-04-19
Rated 5 out of 5 by from Amazing Easy and thorough. I'd definitely use TurboTax again!
Date published: 2022-04-19
Rated 5 out of 5 by from Eazy Peasy Lemon Squeezy Simple, easy to follow instructions and intuitive prompts.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 385