TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TT is God Sent Been using TT for the past 4 years. Getting easier each year for sure.
Date published: 2023-04-08
Rated 5 out of 5 by from Completely Satisifed I have used the PC version. The software is easy to use, however I found the web version more intuitive.
Date published: 2023-04-08
Rated 4 out of 5 by from 35 year user This year I needed to switch between lead me and the Forms view a lot as the program would get to the area of deductions and would not show any areas where I might have deductions. Over the years Turbotax has been excellent if I read all the info it has for me.
Date published: 2023-04-08
Rated 1 out of 5 by from Turbo Tax Rating 2023 I have done my taxes with Turbo Tax each year. I must put in the redundant information each year. SSN's Driver License Number and AGI from last year. Nothing is imported. I can also not import a 1065 K1 that was performed using Turbo Tax Business. Very annoying -considering moving to another software that has these features.
Date published: 2023-04-08
Rated 4 out of 5 by from Good, but not great Fairly easy to do, but this was about my 15th year of using TurboTax. Some issues that need to be fixed: 1. Carryover losses should be automatically transferred from previous year's return and, if there are none, the program should inform the user. 2. Because the tax law currently makes it advantageous to alternate charitable deductions, the list of charities should carry over from a couple of years back. I dread having to re-enter all that stuff next year. 3. Despite my putting in the correct, user ID and password, the program could not access my Schwab accounts, causing me an extra two hours entering all the information by hand. If these are not fixed, my rating will be lower next year.
Date published: 2023-04-08
Rated 1 out of 5 by from not happy Not happy with the fee that you charge when I did all of the work. Absolutely disappointed.
Date published: 2023-04-08
Rated 5 out of 5 by from Best way to do taxes!! I needed assistance 2x during my filing. I got the help I needed immediately and was quickly put back on the right path to finish my taxes!
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax works for me...! With Turbotax I no longer dread doing my taxes...!
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax takes the turbo tension out of taxes! We've been using Turbo Tax for years, and we really like it.
Date published: 2023-04-08
Rated 5 out of 5 by from Happy Customer! I've been using Turbotax for a few years and love it. It's fast, easy, and reliable. The product is reasonably priced. I've used Turbotax Live for the last two years, this has been a great resource for me. I had gotten stuck during the process and could not figure it out. I used the Live feature and a tax expert called me in less than 5 minutes and was able to immediately identify the issue. Thank you Turbo Tax!!!
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3817
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TT is God Sent Been using TT for the past 4 years. Getting easier each year for sure.
Date published: 2023-04-08
Rated 5 out of 5 by from Completely Satisifed I have used the PC version. The software is easy to use, however I found the web version more intuitive.
Date published: 2023-04-08
Rated 4 out of 5 by from 35 year user This year I needed to switch between lead me and the Forms view a lot as the program would get to the area of deductions and would not show any areas where I might have deductions. Over the years Turbotax has been excellent if I read all the info it has for me.
Date published: 2023-04-08
Rated 1 out of 5 by from Turbo Tax Rating 2023 I have done my taxes with Turbo Tax each year. I must put in the redundant information each year. SSN's Driver License Number and AGI from last year. Nothing is imported. I can also not import a 1065 K1 that was performed using Turbo Tax Business. Very annoying -considering moving to another software that has these features.
Date published: 2023-04-08
Rated 4 out of 5 by from Good, but not great Fairly easy to do, but this was about my 15th year of using TurboTax. Some issues that need to be fixed: 1. Carryover losses should be automatically transferred from previous year's return and, if there are none, the program should inform the user. 2. Because the tax law currently makes it advantageous to alternate charitable deductions, the list of charities should carry over from a couple of years back. I dread having to re-enter all that stuff next year. 3. Despite my putting in the correct, user ID and password, the program could not access my Schwab accounts, causing me an extra two hours entering all the information by hand. If these are not fixed, my rating will be lower next year.
Date published: 2023-04-08
Rated 1 out of 5 by from not happy Not happy with the fee that you charge when I did all of the work. Absolutely disappointed.
Date published: 2023-04-08
Rated 5 out of 5 by from Best way to do taxes!! I needed assistance 2x during my filing. I got the help I needed immediately and was quickly put back on the right path to finish my taxes!
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax works for me...! With Turbotax I no longer dread doing my taxes...!
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax takes the turbo tension out of taxes! We've been using Turbo Tax for years, and we really like it.
Date published: 2023-04-08
Rated 5 out of 5 by from Happy Customer! I've been using Turbotax for a few years and love it. It's fast, easy, and reliable. The product is reasonably priced. I've used Turbotax Live for the last two years, this has been a great resource for me. I had gotten stuck during the process and could not figure it out. I used the Live feature and a tax expert called me in less than 5 minutes and was able to immediately identify the issue. Thank you Turbo Tax!!!
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3817