TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by HTbig from review We have used accountants, tax preparation services and now Turbo Tax, which has been by far the easiest and most cost effective.
Date published: 2023-04-11
Rated 3 out of 5 by BadFee from Surprised I like using this product but the $40 processing fee is bogus. Filing electronically cost you nothing. Finally, it is a surprise to find out you are giving $40 of our refund to Intuit. It is like a secret tax.
Date published: 2023-04-11
Rated 2 out of 5 by SadSteve2022 from AGI ISSUE I have used TurboTax for years and the past couple of years have not been able to file electronically due to it unable to validate my AGI from previous year.
Date published: 2023-04-11
Rated 4 out of 5 by Lu and Tim from turbo tax review It returns you to a page sometimes when you want to continue on a page. Some things that aren't explained real clear I will have to leave the program to read it on the IRS web page. It is expensive to use and to send in a payment by credit card.
Date published: 2023-04-11
Rated 5 out of 5 by Sonya73 from Turbo tax is awesome Turbo tax is quick and easy, I will use them every year.
Date published: 2023-04-11
Rated 2 out of 5 by RobJustice from They will charge extra I had some federal assistance for part of last year, because my income at the time was low enough to qualify for it. Now, I have to pay extra not just for my federal, but also for multiple state returns. Apparently requiring federal aid costs extra. I tried using a site from the IRS website, and they quoted me for even less of a return with the same information. In other countries they just use modern technology to, ya know, not take extra tax money and extort you through tax filing companies. Too bad lobbying exists and we will never know that simple luxury because iT cReAtEs MoRe JoBs. After the headaches, I am glad to be done with this and get what is left of my refund. Once you click the "deluxe" edition, good luck getting it removed, too. You need to contact customer support to put that item back on the shelf. One last word of advice, they will charge you again if you "automatically" deduct from your return to pay.
Date published: 2023-04-11
Rated 5 out of 5 by jollyrogerarrgh from Perfect Always easy to understand and to follow instructions
Date published: 2023-04-11
Rated 5 out of 5 by MikeS999 from TurboTax is easy and fantastic! TurboTax walked me through everything in a logical format and helped me with errors made from my brokerage account.
Date published: 2023-04-11
Rated 5 out of 5 by LavieX from Nick was great. I worked with two different tax experts this season. The previous one was a disaster. disorganized, problematic, complaining, missing things, not knowledgeable. But I asked for a chance and I was matched with Nick, who was thorough, detailed, respectful and detail-oriented. It also resulted in a smaller tax burden..!
Date published: 2023-04-11
Rated 1 out of 5 by rp145 from Disappointment For students with very low income and without any refund it is disappointing to pay 125 US dollars! Will not use this software again.
All TurboTax® Offerings Reviews - Page 3804
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by HTbig from review We have used accountants, tax preparation services and now Turbo Tax, which has been by far the easiest and most cost effective.
Date published: 2023-04-11
Rated 3 out of 5 by BadFee from Surprised I like using this product but the $40 processing fee is bogus. Filing electronically cost you nothing. Finally, it is a surprise to find out you are giving $40 of our refund to Intuit. It is like a secret tax.
Date published: 2023-04-11
Rated 2 out of 5 by SadSteve2022 from AGI ISSUE I have used TurboTax for years and the past couple of years have not been able to file electronically due to it unable to validate my AGI from previous year.
Date published: 2023-04-11
Rated 4 out of 5 by Lu and Tim from turbo tax review It returns you to a page sometimes when you want to continue on a page. Some things that aren't explained real clear I will have to leave the program to read it on the IRS web page. It is expensive to use and to send in a payment by credit card.
Date published: 2023-04-11
Rated 5 out of 5 by Sonya73 from Turbo tax is awesome Turbo tax is quick and easy, I will use them every year.
Date published: 2023-04-11
Rated 2 out of 5 by RobJustice from They will charge extra I had some federal assistance for part of last year, because my income at the time was low enough to qualify for it. Now, I have to pay extra not just for my federal, but also for multiple state returns. Apparently requiring federal aid costs extra. I tried using a site from the IRS website, and they quoted me for even less of a return with the same information. In other countries they just use modern technology to, ya know, not take extra tax money and extort you through tax filing companies. Too bad lobbying exists and we will never know that simple luxury because iT cReAtEs MoRe JoBs. After the headaches, I am glad to be done with this and get what is left of my refund. Once you click the "deluxe" edition, good luck getting it removed, too. You need to contact customer support to put that item back on the shelf. One last word of advice, they will charge you again if you "automatically" deduct from your return to pay.
Date published: 2023-04-11
Rated 5 out of 5 by jollyrogerarrgh from Perfect Always easy to understand and to follow instructions
Date published: 2023-04-11
Rated 5 out of 5 by MikeS999 from TurboTax is easy and fantastic! TurboTax walked me through everything in a logical format and helped me with errors made from my brokerage account.
Date published: 2023-04-11
Rated 5 out of 5 by LavieX from Nick was great. I worked with two different tax experts this season. The previous one was a disaster. disorganized, problematic, complaining, missing things, not knowledgeable. But I asked for a chance and I was matched with Nick, who was thorough, detailed, respectful and detail-oriented. It also resulted in a smaller tax burden..!
Date published: 2023-04-11
Rated 1 out of 5 by rp145 from Disappointment For students with very low income and without any refund it is disappointing to pay 125 US dollars! Will not use this software again.
All TurboTax® Offerings Reviews - Page 3804
Date published: 2023-04-11