TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Awful for basic taxes Filed with/for my daughter. Cost twice as much to file as she gets in her refund PLUS couldn't even e-file due to their mistake from last year.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax made Filing Easy It was easy to follow the steps and submit the informaiton.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is great ! Have been using Turbo Tax for years, great experience ! Will keep using it. Thank you !
Date published: 2023-04-09
Rated 5 out of 5 by from still love using turbo tax Turbo tax takes care of our federal and state taxes for a long time now
Date published: 2023-04-09
Rated 5 out of 5 by from Awesome It was very easy and simple, Jan was very personable and enjoyable to work with.
Date published: 2023-04-09
Rated 5 out of 5 by from I find TurboTax fast and easy. I've been using TT for years, and it's so easy that I keep using it.
Date published: 2023-04-09
Rated 3 out of 5 by from Cool Didn’t use but if I would have maybe would have be. Cool
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is super duper! My wife normally do the taxes, but I did them this year. TurboTax was terrific. Guided me through the process with easy.
Date published: 2023-04-09
Rated 5 out of 5 by from I wouldn't file my taxes without Turbo Tax The format is easy to follow and the cost is appropriate. I've used Turbo Tax for well over a decade and cannot imagine attempting to use any other service. It's free to file my state taxes so I don't pay the additional to file my state. I would more strongly consider it if the price was lower. The cost is the same for federal as it is for state which does not seem like a good value. It's a pain to have to go through the state filing process when I know I'm not going to use it.
Date published: 2023-04-09
Rated 4 out of 5 by from Some trouble amending the 1099-DIV I've been using TurboTax for several years, and it generally works great. This year, though, there were some glitches with the 1099-DIV, and it was difficult to get to where I could actually change the information that I needed to change. TurboTax insisted on me changing just the ZIP code, when it was the entire address that was at issue.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3753
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Awful for basic taxes Filed with/for my daughter. Cost twice as much to file as she gets in her refund PLUS couldn't even e-file due to their mistake from last year.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax made Filing Easy It was easy to follow the steps and submit the informaiton.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is great ! Have been using Turbo Tax for years, great experience ! Will keep using it. Thank you !
Date published: 2023-04-09
Rated 5 out of 5 by from still love using turbo tax Turbo tax takes care of our federal and state taxes for a long time now
Date published: 2023-04-09
Rated 5 out of 5 by from Awesome It was very easy and simple, Jan was very personable and enjoyable to work with.
Date published: 2023-04-09
Rated 5 out of 5 by from I find TurboTax fast and easy. I've been using TT for years, and it's so easy that I keep using it.
Date published: 2023-04-09
Rated 3 out of 5 by from Cool Didn’t use but if I would have maybe would have be. Cool
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is super duper! My wife normally do the taxes, but I did them this year. TurboTax was terrific. Guided me through the process with easy.
Date published: 2023-04-09
Rated 5 out of 5 by from I wouldn't file my taxes without Turbo Tax The format is easy to follow and the cost is appropriate. I've used Turbo Tax for well over a decade and cannot imagine attempting to use any other service. It's free to file my state taxes so I don't pay the additional to file my state. I would more strongly consider it if the price was lower. The cost is the same for federal as it is for state which does not seem like a good value. It's a pain to have to go through the state filing process when I know I'm not going to use it.
Date published: 2023-04-09
Rated 4 out of 5 by from Some trouble amending the 1099-DIV I've been using TurboTax for several years, and it generally works great. This year, though, there were some glitches with the 1099-DIV, and it was difficult to get to where I could actually change the information that I needed to change. TurboTax insisted on me changing just the ZIP code, when it was the entire address that was at issue.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3753