TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
unhappy mom from
Awful for basic taxes
Filed with/for my daughter. Cost twice as much to file as she gets in her refund PLUS couldn't even e-file due to their mistake from last year.
Date published: 2023-04-09
Rated 5 out of 5 by
TurboNinaP77 from
Turbo Tax made Filing Easy
It was easy to follow the steps and submit the informaiton.
Date published: 2023-04-09
Rated 5 out of 5 by
xiaomai from
TurboTax is great !
Have been using Turbo Tax for years, great experience ! Will keep using it. Thank you !
Date published: 2023-04-09
Rated 5 out of 5 by
suenbrownie from
still love using turbo tax
Turbo tax takes care of our federal and state taxes for a long time now
Date published: 2023-04-09
Rated 5 out of 5 by
Jman567 from
Awesome
It was very easy and simple, Jan was very personable and enjoyable to work with.
Date published: 2023-04-09
Rated 5 out of 5 by
Owlin Bean from
I find TurboTax fast and easy.
I've been using TT for years, and it's so easy that I keep using it.
Date published: 2023-04-09
Rated 3 out of 5 by
Riaiyana from
Cool
Didn’t use but if I would have maybe would have be. Cool
Date published: 2023-04-09
Rated 5 out of 5 by
moonshot13 from
Turbo Tax is super duper!
My wife normally do the taxes, but I did them this year. TurboTax was terrific. Guided me through the process with easy.
Date published: 2023-04-09
Rated 5 out of 5 by
JLC3121 from
I wouldn't file my taxes without Turbo Tax
The format is easy to follow and the cost is appropriate. I've used Turbo Tax for well over a decade and cannot imagine attempting to use any other service. It's free to file my state taxes so I don't pay the additional to file my state. I would more strongly consider it if the price was lower. The cost is the same for federal as it is for state which does not seem like a good value. It's a pain to have to go through the state filing process when I know I'm not going to use it.
Date published: 2023-04-09
Rated 4 out of 5 by
JazzPilot from
Some trouble amending the 1099-DIV
I've been using TurboTax for several years, and it generally works great. This year, though, there were some glitches with the 1099-DIV, and it was difficult to get to where I could actually change the information that I needed to change. TurboTax insisted on me changing just the ZIP code, when it was the entire address that was at issue.
All TurboTax® Offerings Reviews - Page 3753
Date published: 2023-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
unhappy mom from
Awful for basic taxes
Filed with/for my daughter. Cost twice as much to file as she gets in her refund PLUS couldn't even e-file due to their mistake from last year.
Date published: 2023-04-09
Rated 5 out of 5 by
TurboNinaP77 from
Turbo Tax made Filing Easy
It was easy to follow the steps and submit the informaiton.
Date published: 2023-04-09
Rated 5 out of 5 by
xiaomai from
TurboTax is great !
Have been using Turbo Tax for years, great experience ! Will keep using it. Thank you !
Date published: 2023-04-09
Rated 5 out of 5 by
suenbrownie from
still love using turbo tax
Turbo tax takes care of our federal and state taxes for a long time now
Date published: 2023-04-09
Rated 5 out of 5 by
Jman567 from
Awesome
It was very easy and simple, Jan was very personable and enjoyable to work with.
Date published: 2023-04-09
Rated 5 out of 5 by
Owlin Bean from
I find TurboTax fast and easy.
I've been using TT for years, and it's so easy that I keep using it.
Date published: 2023-04-09
Rated 3 out of 5 by
Riaiyana from
Cool
Didn’t use but if I would have maybe would have be. Cool
Date published: 2023-04-09
Rated 5 out of 5 by
moonshot13 from
Turbo Tax is super duper!
My wife normally do the taxes, but I did them this year. TurboTax was terrific. Guided me through the process with easy.
Date published: 2023-04-09
Rated 5 out of 5 by
JLC3121 from
I wouldn't file my taxes without Turbo Tax
The format is easy to follow and the cost is appropriate. I've used Turbo Tax for well over a decade and cannot imagine attempting to use any other service. It's free to file my state taxes so I don't pay the additional to file my state. I would more strongly consider it if the price was lower. The cost is the same for federal as it is for state which does not seem like a good value. It's a pain to have to go through the state filing process when I know I'm not going to use it.
Date published: 2023-04-09
Rated 4 out of 5 by
JazzPilot from
Some trouble amending the 1099-DIV
I've been using TurboTax for several years, and it generally works great. This year, though, there were some glitches with the 1099-DIV, and it was difficult to get to where I could actually change the information that I needed to change. TurboTax insisted on me changing just the ZIP code, when it was the entire address that was at issue.
All TurboTax® Offerings Reviews - Page 3753
Date published: 2023-04-09