TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from turbo tax is great and easy to use i could'nt have done it on my own i'm not very good with this kind of thing. Turbo tax makes it a lot easier
Date published: 2023-04-10
Rated 3 out of 5 by from Not very happy with TurboTax this year. Software seemed harder to use, kept asking to include info I did not have even after I provided contact for my Schwab accounts. I would have spoken to one of your experts but couldn't figure how to do that even though I have called in the past and gotten all the help I needed. I have NEVER needed to file a state return for Virginia. This year TurboTax indicated I needed to do that. I assume the fee for a state return other than Michigan is the reason. Very disappointed in you guys, constantly trying to sell me something I don't need. Seems there was some of that before but this year it was especially egregious. Frustrating and time consumiing effort this year.
Date published: 2023-04-10
Rated 5 out of 5 by from LOVE TURBO TAX! I've used TurboTax for years and have found it to be so helpful and intuitive!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is very accurate! Unlike other online software I've used, with Turbo Tax my return was error free and I was able to complete complicated returns with ease.
Date published: 2023-04-10
Rated 5 out of 5 by from Better Than Expected I had little confidence in filling this year. A lot of forms to process. You all made it easier. Its done for this year. Next year will be easier.
Date published: 2023-04-10
Rated 5 out of 5 by from Love this program! Simple and easy to navigate through. Very user friendly!
Date published: 2023-04-10
Rated 2 out of 5 by from Not as good and smooth as years past Turbo Tax was never able to in port the data from quickbooks self employed and I had to input the data by hand and then it charged me for turbotax when it hasent the last 5 years because I have been paying for Quickbooks Self employed subscription.
Date published: 2023-04-10
Rated 1 out of 5 by from annoying makes you pay and is not user friendly, I will never use this again.
Date published: 2023-04-10
Rated 5 out of 5 by from Thank you Turbo Tax I love this program it really helps with my filing. I love the feature where it double checks for you information you might have mistyped.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent Easy and awesome informative will use it every year
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3520
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great and easy to use i could'nt have done it on my own i'm not very good with this kind of thing. Turbo tax makes it a lot easier
Date published: 2023-04-10
Rated 3 out of 5 by from Not very happy with TurboTax this year. Software seemed harder to use, kept asking to include info I did not have even after I provided contact for my Schwab accounts. I would have spoken to one of your experts but couldn't figure how to do that even though I have called in the past and gotten all the help I needed. I have NEVER needed to file a state return for Virginia. This year TurboTax indicated I needed to do that. I assume the fee for a state return other than Michigan is the reason. Very disappointed in you guys, constantly trying to sell me something I don't need. Seems there was some of that before but this year it was especially egregious. Frustrating and time consumiing effort this year.
Date published: 2023-04-10
Rated 5 out of 5 by from LOVE TURBO TAX! I've used TurboTax for years and have found it to be so helpful and intuitive!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is very accurate! Unlike other online software I've used, with Turbo Tax my return was error free and I was able to complete complicated returns with ease.
Date published: 2023-04-10
Rated 5 out of 5 by from Better Than Expected I had little confidence in filling this year. A lot of forms to process. You all made it easier. Its done for this year. Next year will be easier.
Date published: 2023-04-10
Rated 5 out of 5 by from Love this program! Simple and easy to navigate through. Very user friendly!
Date published: 2023-04-10
Rated 2 out of 5 by from Not as good and smooth as years past Turbo Tax was never able to in port the data from quickbooks self employed and I had to input the data by hand and then it charged me for turbotax when it hasent the last 5 years because I have been paying for Quickbooks Self employed subscription.
Date published: 2023-04-10
Rated 1 out of 5 by from annoying makes you pay and is not user friendly, I will never use this again.
Date published: 2023-04-10
Rated 5 out of 5 by from Thank you Turbo Tax I love this program it really helps with my filing. I love the feature where it double checks for you information you might have mistyped.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent Easy and awesome informative will use it every year
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3520