TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Long time user. Always use Turbo Tax for the past 10 years, excellent value
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great, however, please note sometime people sold option and then bought back to close the position, please upgrade this in Turbo Tax.
Date published: 2023-04-11
Rated 4 out of 5 by from Easy to use; expensive Turbo tax was so easy to use. However, I thought I was using the $59 version, then at the end it told me I had to use the $119 version and pay even more for the State return too. So ended up costing closer to $200 which was not revealed until I spent all of the time completing the return.
Date published: 2023-04-11
Rated 5 out of 5 by from simple and stressless I've been using Turbo Tax for over 10 years and I've never had any issues or difficulties. I would recommend TurboTax to anyone.
Date published: 2023-04-11
Rated 4 out of 5 by from TurboTax Review Basically, a very positive experience. The program asked excellent questions and provided very helpful examples of each item. I wish that the customer printout of final tax submissions for us customers included worksheets (e.g., Qualified Dividends and Capital Gain Tax Worksheet) used by TurboTax, so that customer could understand TurboTax's calculations. My phone interaction with the customer service rep when I had a question was EXCELLENT.
Date published: 2023-04-11
Rated 2 out of 5 by from Kind of confusing My return kept getting rejected but they weren’t helping me understand why. They keep delaying my return now wont use again
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax has been outstanginf/excellent for me! The program is so user-friendly for me that I haven't had to engage any of the online professionals.
Date published: 2023-04-11
Rated 5 out of 5 by from Still the Best! I found the answers to questions simple and easy to follow. Just another year and it's still the way to go.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is the best. I have never have never had a issue with Turbo T. I have never have never had a issue with Turbo T. I have never have never had a issue with Turbo T. I have never have never had a issue with Turbo T.
Date published: 2023-04-11
Rated 5 out of 5 by from It good They are a very good company for taxes They let you know quickly if you did something wrong and they help you get it fixed quickly
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3404
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Long time user. Always use Turbo Tax for the past 10 years, excellent value
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great, however, please note sometime people sold option and then bought back to close the position, please upgrade this in Turbo Tax.
Date published: 2023-04-11
Rated 4 out of 5 by from Easy to use; expensive Turbo tax was so easy to use. However, I thought I was using the $59 version, then at the end it told me I had to use the $119 version and pay even more for the State return too. So ended up costing closer to $200 which was not revealed until I spent all of the time completing the return.
Date published: 2023-04-11
Rated 5 out of 5 by from simple and stressless I've been using Turbo Tax for over 10 years and I've never had any issues or difficulties. I would recommend TurboTax to anyone.
Date published: 2023-04-11
Rated 4 out of 5 by from TurboTax Review Basically, a very positive experience. The program asked excellent questions and provided very helpful examples of each item. I wish that the customer printout of final tax submissions for us customers included worksheets (e.g., Qualified Dividends and Capital Gain Tax Worksheet) used by TurboTax, so that customer could understand TurboTax's calculations. My phone interaction with the customer service rep when I had a question was EXCELLENT.
Date published: 2023-04-11
Rated 2 out of 5 by from Kind of confusing My return kept getting rejected but they weren’t helping me understand why. They keep delaying my return now wont use again
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax has been outstanginf/excellent for me! The program is so user-friendly for me that I haven't had to engage any of the online professionals.
Date published: 2023-04-11
Rated 5 out of 5 by from Still the Best! I found the answers to questions simple and easy to follow. Just another year and it's still the way to go.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is the best. I have never have never had a issue with Turbo T. I have never have never had a issue with Turbo T. I have never have never had a issue with Turbo T. I have never have never had a issue with Turbo T.
Date published: 2023-04-11
Rated 5 out of 5 by from It good They are a very good company for taxes They let you know quickly if you did something wrong and they help you get it fixed quickly
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3404