TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Meh TurboTax probably works fine if you're a standard W-2 employee. If you have multiple streams of income and own a business it isn't really set up for that. Spend a lot of time screen sharing with staff and they don't know where to input certain information as the system isn't set up for something more complex. Overall it works well for the price but I had to become an expert in TurboTax myself.
Date published: 2023-04-12
Rated 2 out of 5 by from TOO EXPENSIVE The price to have a standard filing is just too much. I’m not using this again. AND none of the discount codes were accepted - I tried veteran code, my bank code, my credit union code and none were accepted.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use Have used it many years in a row, makes it very easy. I also double check it against a free service and the turbo tax service is more accurate, so it's worth the money.
Date published: 2023-04-12
Rated 5 out of 5 by from Love Turbo Tax Ive been working with Turbo Tax for several years and they are awesome. Easy tax prep. A+++
Date published: 2023-04-12
Rated 5 out of 5 by from It was east to file with Turbo Tax I found Turbo Tax to be Tax friendly to create a profile and send your returns via efile.
Date published: 2023-04-12
Rated 4 out of 5 by from ok ok it went ok, but it wasnt great. had some issues with vehicles
Date published: 2023-04-12
Rated 5 out of 5 by from Filing Jointly as Self-employed and W-2 was easy I'm a 1099 self-employed consultant and my wife is a W-2 employee. We used turbotax to file with no trouble. I also used the live tax advice to discuss options around contributing in 2023 to a SEP IRA for 2022. They were very helpful. I've been filing State and Fed taxes with TurboTax for over 20 years and it's never let me down.
Date published: 2023-04-12
Rated 5 out of 5 by from Stress Free Process Turbo Tax makes it super easy and stress free to complete and file your taxes. So grateful for them!
Date published: 2023-04-12
Rated 4 out of 5 by from Awesome smooth and easy, good tips, products and support. Third years in.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use I have had a wonderful experience using TurboTax. It makes it really easy and pain free to file my taxes each year!!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3163
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Meh TurboTax probably works fine if you're a standard W-2 employee. If you have multiple streams of income and own a business it isn't really set up for that. Spend a lot of time screen sharing with staff and they don't know where to input certain information as the system isn't set up for something more complex. Overall it works well for the price but I had to become an expert in TurboTax myself.
Date published: 2023-04-12
Rated 2 out of 5 by from TOO EXPENSIVE The price to have a standard filing is just too much. I’m not using this again. AND none of the discount codes were accepted - I tried veteran code, my bank code, my credit union code and none were accepted.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use Have used it many years in a row, makes it very easy. I also double check it against a free service and the turbo tax service is more accurate, so it's worth the money.
Date published: 2023-04-12
Rated 5 out of 5 by from Love Turbo Tax Ive been working with Turbo Tax for several years and they are awesome. Easy tax prep. A+++
Date published: 2023-04-12
Rated 5 out of 5 by from It was east to file with Turbo Tax I found Turbo Tax to be Tax friendly to create a profile and send your returns via efile.
Date published: 2023-04-12
Rated 4 out of 5 by from ok ok it went ok, but it wasnt great. had some issues with vehicles
Date published: 2023-04-12
Rated 5 out of 5 by from Filing Jointly as Self-employed and W-2 was easy I'm a 1099 self-employed consultant and my wife is a W-2 employee. We used turbotax to file with no trouble. I also used the live tax advice to discuss options around contributing in 2023 to a SEP IRA for 2022. They were very helpful. I've been filing State and Fed taxes with TurboTax for over 20 years and it's never let me down.
Date published: 2023-04-12
Rated 5 out of 5 by from Stress Free Process Turbo Tax makes it super easy and stress free to complete and file your taxes. So grateful for them!
Date published: 2023-04-12
Rated 4 out of 5 by from Awesome smooth and easy, good tips, products and support. Third years in.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use I have had a wonderful experience using TurboTax. It makes it really easy and pain free to file my taxes each year!!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3163