TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Retired Jarhead 73 from
I NORMALLY USE
I have used turbotax for the last 4 years and I am pleased with the how it asked me the right questions.
Date published: 2023-04-12
Rated 3 out of 5 by
heath03 from
quick and easy
I was done in less than a hour. wish it had a check your socials before its done. i had two wrong on mine
Date published: 2023-04-12
Rated 4 out of 5 by
Scooper994422 from
Very useful
Worth the expense, especially for streamlining a business filing.
Date published: 2023-04-12
Rated 1 out of 5 by
Mikey254321 from
Noice
I needed to do this and this is the easiest and most cost effective way.!
Date published: 2023-04-12
Rated 4 out of 5 by
Myra62 from
TurboTax makes everything easier. / AWESOME
I needed help since I started a business and TurboTax was there. Even called me to make sure I was ok to proceed!!
Date published: 2023-04-12
Rated 5 out of 5 by
jeffb1214 from
turbo tax
easy to use and easy to follow instructions to get the best outcome
Date published: 2023-04-12
Rated 4 out of 5 by
Avis74 from
TT is very helpful but there are still bugs
TT takes their user through each step. It is not always easy or obvious how to download info like W-2's or investment companies/banks. I big issue is that while it runs Smart Check to eliminate errors, a big help, it doesn't identify if you failed to enter the IRS personal IP PIN. You will file and get rejected by IRS before TT tells you to enter the IP PIN and how to enter it. This should be done while user is completing forms.
Date published: 2023-04-12
Rated 4 out of 5 by
JWW1944 from
GREAT EXPERIENCE.
gREAT EXPERIENCE WITH TURBO TAX. THIS WAS MY 8TH YEAR. CONTINUE THE SUPERB SERVICE.JWW
Date published: 2023-04-12
Rated 3 out of 5 by
3blackcars from
too confusing
too many repetitious questions! too many checks, i'm done after 10 years of aggravation at tax time!!!
Date published: 2023-04-12
Rated 1 out of 5 by
GlennG2 from
So disappointing
A required update corrupted a file name: couldn't open my completed but not filed return. Couldn't re-install because I couldn't un-install. TT help tried their best but couldn't do any better for me. I've been using TT for at least 10 years, but this will be the last.
All TurboTax® Offerings Reviews - Page 3156
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Retired Jarhead 73 from
I NORMALLY USE
I have used turbotax for the last 4 years and I am pleased with the how it asked me the right questions.
Date published: 2023-04-12
Rated 3 out of 5 by
heath03 from
quick and easy
I was done in less than a hour. wish it had a check your socials before its done. i had two wrong on mine
Date published: 2023-04-12
Rated 4 out of 5 by
Scooper994422 from
Very useful
Worth the expense, especially for streamlining a business filing.
Date published: 2023-04-12
Rated 1 out of 5 by
Mikey254321 from
Noice
I needed to do this and this is the easiest and most cost effective way.!
Date published: 2023-04-12
Rated 4 out of 5 by
Myra62 from
TurboTax makes everything easier. / AWESOME
I needed help since I started a business and TurboTax was there. Even called me to make sure I was ok to proceed!!
Date published: 2023-04-12
Rated 5 out of 5 by
jeffb1214 from
turbo tax
easy to use and easy to follow instructions to get the best outcome
Date published: 2023-04-12
Rated 4 out of 5 by
Avis74 from
TT is very helpful but there are still bugs
TT takes their user through each step. It is not always easy or obvious how to download info like W-2's or investment companies/banks. I big issue is that while it runs Smart Check to eliminate errors, a big help, it doesn't identify if you failed to enter the IRS personal IP PIN. You will file and get rejected by IRS before TT tells you to enter the IP PIN and how to enter it. This should be done while user is completing forms.
Date published: 2023-04-12
Rated 4 out of 5 by
JWW1944 from
GREAT EXPERIENCE.
gREAT EXPERIENCE WITH TURBO TAX. THIS WAS MY 8TH YEAR. CONTINUE THE SUPERB SERVICE.JWW
Date published: 2023-04-12
Rated 3 out of 5 by
3blackcars from
too confusing
too many repetitious questions! too many checks, i'm done after 10 years of aggravation at tax time!!!
Date published: 2023-04-12
Rated 1 out of 5 by
GlennG2 from
So disappointing
A required update corrupted a file name: couldn't open my completed but not filed return. Couldn't re-install because I couldn't un-install. TT help tried their best but couldn't do any better for me. I've been using TT for at least 10 years, but this will be the last.
All TurboTax® Offerings Reviews - Page 3156
Date published: 2023-04-12