TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax walked me through federal, state and LLC This was my first year to file taxes for my LLC and for state income. Turbo Tax walked me through the process, step by step, which made me confident in the accuracy of my returns.
Date published: 2023-04-12
Rated 4 out of 5 by from TURBO TAX DELUXE FAIRLY EASY TO NAVIGATE ABLE TO DO TAXES FAIRLY EASY. SUPPORT WAS WONDERFUL TO WORK WITH
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome User Friendly Great product. Very user friendly. I have used Turbo tax since 1998
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax can transpose numbers; be watchful. Not easy to talk to a live info person, not a tax expert. for help.
Date published: 2023-04-12
Rated 1 out of 5 by from the fees are ridiculous i dont understand why it cost so much to file taxes, the government knows every cent i make. so, why dont they just send me my refund or send me a notice i owed them intead of filling. i guess its all business for intuit.
Date published: 2023-04-12
Rated 4 out of 5 by from Good product driven Great customer service I had a wonderful experience starting the tax prep assistant to the service provided by the CPA
Date published: 2023-04-12
Rated 3 out of 5 by from Easy to use Easy to navigate and clear to understand. Reviewed all items
Date published: 2023-04-12
Rated 5 out of 5 by from SIMPLE It was very simple to use, for my needs! THANKS intuit
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo Tax is good, but too costly. The products features are good and pretty much the same as last year. I would enjoy it more if I didn't have to fill out 2 state forms for my income from pensions, which Every Year, ends up being $0 refund but the cost to fill them out has gone up to $59 each this year. So, every year, I lose $120 of my return on 2 states where my income on one always stays the same (so far for 7 years) and on the other state it only increases a tiny bit. I think I need to talk to a tax specialist to see if I even need to file in these states if this continues to be the case. If it does, then I will print out the state forms and do them on my own at only the cost of the paper & ink. I realize this is not a direct focus on the product itself, but it may tell you why I won't come back to do my state taxes on Intuit. Other than that, I will tell you my interaction with help was great, and I do like how your product fills in the needed information from the year prior on Federal, and I may continue with that next year. Thank you for reading my review.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent Product Year After Year TurboTax continues to produce an efficient, reliable product year after year. Excellent support and contact with tax experts in a timely manner.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3063
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax walked me through federal, state and LLC This was my first year to file taxes for my LLC and for state income. Turbo Tax walked me through the process, step by step, which made me confident in the accuracy of my returns.
Date published: 2023-04-12
Rated 4 out of 5 by from TURBO TAX DELUXE FAIRLY EASY TO NAVIGATE ABLE TO DO TAXES FAIRLY EASY. SUPPORT WAS WONDERFUL TO WORK WITH
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome User Friendly Great product. Very user friendly. I have used Turbo tax since 1998
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax can transpose numbers; be watchful. Not easy to talk to a live info person, not a tax expert. for help.
Date published: 2023-04-12
Rated 1 out of 5 by from the fees are ridiculous i dont understand why it cost so much to file taxes, the government knows every cent i make. so, why dont they just send me my refund or send me a notice i owed them intead of filling. i guess its all business for intuit.
Date published: 2023-04-12
Rated 4 out of 5 by from Good product driven Great customer service I had a wonderful experience starting the tax prep assistant to the service provided by the CPA
Date published: 2023-04-12
Rated 3 out of 5 by from Easy to use Easy to navigate and clear to understand. Reviewed all items
Date published: 2023-04-12
Rated 5 out of 5 by from SIMPLE It was very simple to use, for my needs! THANKS intuit
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo Tax is good, but too costly. The products features are good and pretty much the same as last year. I would enjoy it more if I didn't have to fill out 2 state forms for my income from pensions, which Every Year, ends up being $0 refund but the cost to fill them out has gone up to $59 each this year. So, every year, I lose $120 of my return on 2 states where my income on one always stays the same (so far for 7 years) and on the other state it only increases a tiny bit. I think I need to talk to a tax specialist to see if I even need to file in these states if this continues to be the case. If it does, then I will print out the state forms and do them on my own at only the cost of the paper & ink. I realize this is not a direct focus on the product itself, but it may tell you why I won't come back to do my state taxes on Intuit. Other than that, I will tell you my interaction with help was great, and I do like how your product fills in the needed information from the year prior on Federal, and I may continue with that next year. Thank you for reading my review.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent Product Year After Year TurboTax continues to produce an efficient, reliable product year after year. Excellent support and contact with tax experts in a timely manner.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3063