TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from disappointed that the promise of FREE The ease of use of the preparation was very nice. The helps were of great use when needed. My disappointment happened at the end when expecting a FREE filing as promised up front ended up costing $118.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Product It is user-friendly. It helped me to itemize my tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Always effortless. I have been using Turbo Tax since the early 1990s & have always found it uber-easy, bordering on fun to use. The first year I did my taxes myself, as well, to be sure (with complicated things like a cross country move and myself and spouse having several 1099s & Schedule Cs) & Turbo Tax kicked my butt. I have never done it without, since.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome Very Awesome, If you have any Question they have Live Agent Support, and a quick tool bar, type in anything and it will help you find the answer.
Date published: 2023-04-14
Rated 1 out of 5 by from Might be last time with TurboTax I am disappointed with my refund. I bought a house and had a lot of medical expenses and I thought I would get more money back, but I did not. Someone reached out to me and said they would give me 30% off TurboTax fee and have an expert call me later, but no one called and when I did, the person did not value what the other person said and I got no help.
Date published: 2023-04-14
Rated 5 out of 5 by from I Like Turbotax Easy to use, quick and accurate. Very easy to calculate and file.
Date published: 2023-04-14
Rated 3 out of 5 by from California Child Dependent Import was not working When the dependents copied over to the smart form for the Child Care did not work correctly. It would add additional fields when it wasn't supposed to. It would constantly prompt.
Date published: 2023-04-14
Rated 5 out of 5 by from Yay Turbo tax! Great experience making filing taxes easy. I was happy to receive excellent customer support.
Date published: 2023-04-14
Rated 4 out of 5 by from 2022 TAXES I do my taxes with Turbo Tax every year , this year it kept kicking me out . Otherwise I think it went well, Are you going to add a button for Solar Panels? Just got mine up and running.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax review 2022 It's a user friendly application, but could be simpler and walk you through the same questions year in and year out.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2973
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from disappointed that the promise of FREE The ease of use of the preparation was very nice. The helps were of great use when needed. My disappointment happened at the end when expecting a FREE filing as promised up front ended up costing $118.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Product It is user-friendly. It helped me to itemize my tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Always effortless. I have been using Turbo Tax since the early 1990s & have always found it uber-easy, bordering on fun to use. The first year I did my taxes myself, as well, to be sure (with complicated things like a cross country move and myself and spouse having several 1099s & Schedule Cs) & Turbo Tax kicked my butt. I have never done it without, since.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome Very Awesome, If you have any Question they have Live Agent Support, and a quick tool bar, type in anything and it will help you find the answer.
Date published: 2023-04-14
Rated 1 out of 5 by from Might be last time with TurboTax I am disappointed with my refund. I bought a house and had a lot of medical expenses and I thought I would get more money back, but I did not. Someone reached out to me and said they would give me 30% off TurboTax fee and have an expert call me later, but no one called and when I did, the person did not value what the other person said and I got no help.
Date published: 2023-04-14
Rated 5 out of 5 by from I Like Turbotax Easy to use, quick and accurate. Very easy to calculate and file.
Date published: 2023-04-14
Rated 3 out of 5 by from California Child Dependent Import was not working When the dependents copied over to the smart form for the Child Care did not work correctly. It would add additional fields when it wasn't supposed to. It would constantly prompt.
Date published: 2023-04-14
Rated 5 out of 5 by from Yay Turbo tax! Great experience making filing taxes easy. I was happy to receive excellent customer support.
Date published: 2023-04-14
Rated 4 out of 5 by from 2022 TAXES I do my taxes with Turbo Tax every year , this year it kept kicking me out . Otherwise I think it went well, Are you going to add a button for Solar Panels? Just got mine up and running.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax review 2022 It's a user friendly application, but could be simpler and walk you through the same questions year in and year out.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2973