TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from California Child Dependent Import was not working When the dependents copied over to the smart form for the Child Care did not work correctly. It would add additional fields when it wasn't supposed to. It would constantly prompt.
Date published: 2023-04-14
Rated 5 out of 5 by from Yay Turbo tax! Great experience making filing taxes easy. I was happy to receive excellent customer support.
Date published: 2023-04-14
Rated 4 out of 5 by from 2022 TAXES I do my taxes with Turbo Tax every year , this year it kept kicking me out . Otherwise I think it went well, Are you going to add a button for Solar Panels? Just got mine up and running.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax review 2022 It's a user friendly application, but could be simpler and walk you through the same questions year in and year out.
Date published: 2023-04-14
Rated 5 out of 5 by from OMG YES! THIS WAS PAINLESS! I was able to import my W-2's, and because I had a hectic year, I would have been royally screwed if I had anything less user-friendly than Turbotax!
Date published: 2023-04-14
Rated 5 out of 5 by from Use it every year Been using turbo tax every year for a long time, so far it hasn't failed me. I appreciate that I can easily get explanations as I go along to better understand what is being looked at and what I need to do. I like that TurboTax caring see its work and walks me through the process so I am confident I'm entering all my information accurately to completeness.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbotax is awesome It was easy and explained in great detail. The support was there if needed, and I liked that.
Date published: 2023-04-14
Rated 5 out of 5 by from awesome awesome great job lkjl'k;k;'k;'l;lkmlkml'km'lkm;lm;lml
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax is very reliable year after year 5th year and will continue for every year unless they go woke
Date published: 2023-04-14
Rated 4 out of 5 by from it's OK Worst year using the program, initially took me through like I was doing short form even though I marked everything like every year. Had to completely start over once. One program I needed on selling of property never did open. I had to call to have someone find it with me. The live help section was also an issue, initially wouldn't let me chat or talk with someone live because it said I was filing for free and it's not included even though everything on your face page indicated it was available to everyone, then kept saying my messages weren't being sent and needed to retry even though I would get a response, took 5-10 minutes to get responses, extremely slow. Spoke with 3 helpers, first one was ok, strong accent and was hard to understand at times and had alot of background noise (family) but managed to b able to complete tasks. Second one was cordial able to direct me to where I needed to go and answered my questions well although I think there was a misunderstanding between my questions and her answers which had to do with IRA contributions and limits. The third one was a follow up to that same misunderstanding but resolved the problem myself before she got back to me so not an issue.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2616
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from California Child Dependent Import was not working When the dependents copied over to the smart form for the Child Care did not work correctly. It would add additional fields when it wasn't supposed to. It would constantly prompt.
Date published: 2023-04-14
Rated 5 out of 5 by from Yay Turbo tax! Great experience making filing taxes easy. I was happy to receive excellent customer support.
Date published: 2023-04-14
Rated 4 out of 5 by from 2022 TAXES I do my taxes with Turbo Tax every year , this year it kept kicking me out . Otherwise I think it went well, Are you going to add a button for Solar Panels? Just got mine up and running.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax review 2022 It's a user friendly application, but could be simpler and walk you through the same questions year in and year out.
Date published: 2023-04-14
Rated 5 out of 5 by from OMG YES! THIS WAS PAINLESS! I was able to import my W-2's, and because I had a hectic year, I would have been royally screwed if I had anything less user-friendly than Turbotax!
Date published: 2023-04-14
Rated 5 out of 5 by from Use it every year Been using turbo tax every year for a long time, so far it hasn't failed me. I appreciate that I can easily get explanations as I go along to better understand what is being looked at and what I need to do. I like that TurboTax caring see its work and walks me through the process so I am confident I'm entering all my information accurately to completeness.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbotax is awesome It was easy and explained in great detail. The support was there if needed, and I liked that.
Date published: 2023-04-14
Rated 5 out of 5 by from awesome awesome great job lkjl'k;k;'k;'l;lkmlkml'km'lkm;lm;lml
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax is very reliable year after year 5th year and will continue for every year unless they go woke
Date published: 2023-04-14
Rated 4 out of 5 by from it's OK Worst year using the program, initially took me through like I was doing short form even though I marked everything like every year. Had to completely start over once. One program I needed on selling of property never did open. I had to call to have someone find it with me. The live help section was also an issue, initially wouldn't let me chat or talk with someone live because it said I was filing for free and it's not included even though everything on your face page indicated it was available to everyone, then kept saying my messages weren't being sent and needed to retry even though I would get a response, took 5-10 minutes to get responses, extremely slow. Spoke with 3 helpers, first one was ok, strong accent and was hard to understand at times and had alot of background noise (family) but managed to b able to complete tasks. Second one was cordial able to direct me to where I needed to go and answered my questions well although I think there was a misunderstanding between my questions and her answers which had to do with IRA contributions and limits. The third one was a follow up to that same misunderstanding but resolved the problem myself before she got back to me so not an issue.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2616