TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Turbo tax was great Turbo tax was great, did my taxes in just a few hours. Used the chat with a live associate they answered my question promptly.
Date published: 2021-05-03
Rated 5 out of 5 by from Love the explanations I feel I could become an expert if I really put the time into it using turbo tax.
Date published: 2021-05-03
Rated 5 out of 5 by from Very satisfied The entire process was very simple and made tax filing a much less frustrating part of my life.
Date published: 2021-05-03
Rated 5 out of 5 by from Gets better every year Turbo Tax was great at stepping me through the more complex aspects of my filing this year and providing potential ways to get a larger refund. It may be nice to have a disclaimer with HDHP that informs the user that the amount they owe can drop significantly when they enter their out of pocket expenses on 1099SA.
Date published: 2021-05-03
Rated 5 out of 5 by from Awesome easy service Easy not very time consuming help on hand if needed
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax Live Rebecca was very pleasant and was very attentive and I feel good about my taxes. TurboTax live was a great experience
Date published: 2021-05-03
Rated 5 out of 5 by from Great site, I’ve been using it for years! Someone recommended Turbo Tax, especially if your taxes aren’t complicated to file (one form instead of multiple). The free edition is great for that especially. I love that I can get it done within a day and file everything electronically. It’s a great tool and I definitely recommend it, especially for people like me who don’t have complicated tax situations and thus shouldn’t feel the need to hire someone to do it. (You could also do it yourself, but man the physical paperwork and the mailing... it’s so much easier to do it electronically.)
Date published: 2021-05-03
Rated 3 out of 5 by from Useable You snuck in the fee to pay with my tax refund, that was tacky
Date published: 2021-05-03
Rated 5 out of 5 by from best possible outcome Had anxiety from work and new laws due to healthcare. But, thanks to turbo tax experts. I didn't have to think about it. And I got a refund to thank you for your service.
Date published: 2021-05-03
Rated 3 out of 5 by from Everything went fine until Credit Card Info needed The software would not take any of my credit cards (attempted 3 different ones). I ended up having to use someone else's card in order to finish my return. Pretty crappy to spend 20 minutes in order to make a simple payment!
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 1963
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo tax was great Turbo tax was great, did my taxes in just a few hours. Used the chat with a live associate they answered my question promptly.
Date published: 2021-05-03
Rated 5 out of 5 by from Love the explanations I feel I could become an expert if I really put the time into it using turbo tax.
Date published: 2021-05-03
Rated 5 out of 5 by from Very satisfied The entire process was very simple and made tax filing a much less frustrating part of my life.
Date published: 2021-05-03
Rated 5 out of 5 by from Gets better every year Turbo Tax was great at stepping me through the more complex aspects of my filing this year and providing potential ways to get a larger refund. It may be nice to have a disclaimer with HDHP that informs the user that the amount they owe can drop significantly when they enter their out of pocket expenses on 1099SA.
Date published: 2021-05-03
Rated 5 out of 5 by from Awesome easy service Easy not very time consuming help on hand if needed
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax Live Rebecca was very pleasant and was very attentive and I feel good about my taxes. TurboTax live was a great experience
Date published: 2021-05-03
Rated 5 out of 5 by from Great site, I’ve been using it for years! Someone recommended Turbo Tax, especially if your taxes aren’t complicated to file (one form instead of multiple). The free edition is great for that especially. I love that I can get it done within a day and file everything electronically. It’s a great tool and I definitely recommend it, especially for people like me who don’t have complicated tax situations and thus shouldn’t feel the need to hire someone to do it. (You could also do it yourself, but man the physical paperwork and the mailing... it’s so much easier to do it electronically.)
Date published: 2021-05-03
Rated 3 out of 5 by from Useable You snuck in the fee to pay with my tax refund, that was tacky
Date published: 2021-05-03
Rated 5 out of 5 by from best possible outcome Had anxiety from work and new laws due to healthcare. But, thanks to turbo tax experts. I didn't have to think about it. And I got a refund to thank you for your service.
Date published: 2021-05-03
Rated 3 out of 5 by from Everything went fine until Credit Card Info needed The software would not take any of my credit cards (attempted 3 different ones). I ended up having to use someone else's card in order to finish my return. Pretty crappy to spend 20 minutes in order to make a simple payment!
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 1963