TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 5 out of 5 by from Turbo Tax is a great tool Turbo Tax is easy to use and very helpful. What you need is just getting documents ready. Turbo Tax will guide you finishing the job step by step.
Date published: 2021-05-07
Rated 5 out of 5 by from Made taxes easy I used TurboTax Live and it took all the complicated parts of filing taxes out of my hands. Definitely the smoothest and most headache-free experience I've had, all for a good cost. Will continue using this in years to come.
Date published: 2021-05-07
Rated 4 out of 5 by from First time user, having problems I'm first time user and having a few problems. Everything was quite easy until the end. I don't want to purchase the audit coverage and don't see an option out. I guess I'm going to talk to customer service.
Date published: 2021-05-07
Rated 3 out of 5 by from Big problem this year IRS sent us a six-digit PIN. Turbo Tax allows only five digits. I would have preferred to e-file, but could not. Printing instructions caused me a couple of false starts, but I was ultimately successful. Otherwise, all went well.
Date published: 2021-05-07
Rated 5 out of 5 by from Simple It has improved from previous years used, with a minor hiccup this time.
Date published: 2021-05-07
Rated 4 out of 5 by from Long time user! great program! I have depended on Turbo Tax for many years. Turbo Tax has been very dependable and relatively easy to use. There have been some terms used that were vague to me but I plunged on and all came out ok. Whether I have to pay or get a refund, Turbo Tax has given me the honest truth about our tax situation with suggestions for the future/
Date published: 2021-05-07
Rated 3 out of 5 by from Missed my SSA payments I can't believe turbo tax did not ask me about Form SSA-1099! Overall this is an inferior product to earlier versions.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax is excellent Kimberly was my specialist and helped me a lot to file my tax.
Date published: 2021-05-07
Rated 5 out of 5 by from easy to file Simple instructions, and no assistance was needed.
Date published: 2021-05-07
Rated 3 out of 5 by from Turbo Tax needs to get updates for Sch E, Part 2 I have used TT for about 10 years and have loved it! However, this year I needed to file a loss on Sch E for an S Corp. The needed box on Line 28, Box E was not available to be checked. Then as it was a loss, the instructions said to "attache required basis computation." No one at TT assistance was able to tell me how to do this, which meant I had to file by snail mail. Very disappointing!
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1737
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is a great tool Turbo Tax is easy to use and very helpful. What you need is just getting documents ready. Turbo Tax will guide you finishing the job step by step.
Date published: 2021-05-07
Rated 5 out of 5 by from Made taxes easy I used TurboTax Live and it took all the complicated parts of filing taxes out of my hands. Definitely the smoothest and most headache-free experience I've had, all for a good cost. Will continue using this in years to come.
Date published: 2021-05-07
Rated 4 out of 5 by from First time user, having problems I'm first time user and having a few problems. Everything was quite easy until the end. I don't want to purchase the audit coverage and don't see an option out. I guess I'm going to talk to customer service.
Date published: 2021-05-07
Rated 3 out of 5 by from Big problem this year IRS sent us a six-digit PIN. Turbo Tax allows only five digits. I would have preferred to e-file, but could not. Printing instructions caused me a couple of false starts, but I was ultimately successful. Otherwise, all went well.
Date published: 2021-05-07
Rated 5 out of 5 by from Simple It has improved from previous years used, with a minor hiccup this time.
Date published: 2021-05-07
Rated 4 out of 5 by from Long time user! great program! I have depended on Turbo Tax for many years. Turbo Tax has been very dependable and relatively easy to use. There have been some terms used that were vague to me but I plunged on and all came out ok. Whether I have to pay or get a refund, Turbo Tax has given me the honest truth about our tax situation with suggestions for the future/
Date published: 2021-05-07
Rated 3 out of 5 by from Missed my SSA payments I can't believe turbo tax did not ask me about Form SSA-1099! Overall this is an inferior product to earlier versions.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax is excellent Kimberly was my specialist and helped me a lot to file my tax.
Date published: 2021-05-07
Rated 5 out of 5 by from easy to file Simple instructions, and no assistance was needed.
Date published: 2021-05-07
Rated 3 out of 5 by from Turbo Tax needs to get updates for Sch E, Part 2 I have used TT for about 10 years and have loved it! However, this year I needed to file a loss on Sch E for an S Corp. The needed box on Line 28, Box E was not available to be checked. Then as it was a loss, the instructions said to "attache required basis computation." No one at TT assistance was able to tell me how to do this, which meant I had to file by snail mail. Very disappointing!
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1737