TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a must Turbo Tax is clear and easy to understand and use.
Date published: 2023-05-05
Rated 5 out of 5 by from Was very helpful I am new at this and they helped me very much. Thanks!
Date published: 2023-05-05
Rated 3 out of 5 by from Works well except for non-standard issues. I had some difficulty trying to add explanatory notes and the guidance on entering data for PTP sales is poor.
Date published: 2023-05-05
Rated 5 out of 5 by from Turbo tax people very helpful , i think turbo tax is the best because, hr block twice messed up and im giling late. turbo is throuough nice and knowledgeable
Date published: 2023-05-05
Rated 5 out of 5 by from Simple and Easy No complaints. Great communication. Decent price. Thank you!
Date published: 2023-05-05
Rated 2 out of 5 by from SCAMMY, but it does the job I hate the constant upsells and the design of the program is clearly aimed at pushing more purchases, not making the u ser experience better
Date published: 2023-05-05
Rated 5 out of 5 by from Stephanie was extremely helpful! I have had an issue filling this years taxes since this was my first time filing with my husband. Stephanie was extremely helpful! I am happy with Turbo tax and I will definitely use it to file next year.
Date published: 2023-05-05
Rated 5 out of 5 by from Another Successful Year with Turbo Tax For more than 35 years, back to Apple II days, Turbo Tax has proven to me to be the safest and easiest way to complete make annual taxes, both state and federal.
Date published: 2023-05-05
Rated 3 out of 5 by from E-file Fed and State at different times. I have used TurboTax for over 20 years, usually with no issues and think it is a very good product. This year I needed to file an extension for my State taxes which I did and only e-filed my Fed Return, coming back a few weeks later to efile my State return, after I had received my Federal refund. Impossible, even with the help of the TurboTax Community forum. The program says I haven't e-filed even though I have the Intuit email stating that the IRS has accepted my return, and I now have received the refund. I then decided to e-file both for a 2nd time but got rejected because it says the Intuit Electronic Filing Center has already received a transmission that is a duplicate of this. It still won't let me e-file my State return so I had to print it out and send by international mail as I reside overseas. Disappointing to say the least.
Date published: 2023-05-05
Rated 5 out of 5 by from Awesome!! Easy and awesome to use and recommend to anyone and everyone!!
Date published: 2023-05-05
All TurboTax® Offerings Reviews - Page 151
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a must Turbo Tax is clear and easy to understand and use.
Date published: 2023-05-05
Rated 5 out of 5 by from Was very helpful I am new at this and they helped me very much. Thanks!
Date published: 2023-05-05
Rated 3 out of 5 by from Works well except for non-standard issues. I had some difficulty trying to add explanatory notes and the guidance on entering data for PTP sales is poor.
Date published: 2023-05-05
Rated 5 out of 5 by from Turbo tax people very helpful , i think turbo tax is the best because, hr block twice messed up and im giling late. turbo is throuough nice and knowledgeable
Date published: 2023-05-05
Rated 5 out of 5 by from Simple and Easy No complaints. Great communication. Decent price. Thank you!
Date published: 2023-05-05
Rated 2 out of 5 by from SCAMMY, but it does the job I hate the constant upsells and the design of the program is clearly aimed at pushing more purchases, not making the u ser experience better
Date published: 2023-05-05
Rated 5 out of 5 by from Stephanie was extremely helpful! I have had an issue filling this years taxes since this was my first time filing with my husband. Stephanie was extremely helpful! I am happy with Turbo tax and I will definitely use it to file next year.
Date published: 2023-05-05
Rated 5 out of 5 by from Another Successful Year with Turbo Tax For more than 35 years, back to Apple II days, Turbo Tax has proven to me to be the safest and easiest way to complete make annual taxes, both state and federal.
Date published: 2023-05-05
Rated 3 out of 5 by from E-file Fed and State at different times. I have used TurboTax for over 20 years, usually with no issues and think it is a very good product. This year I needed to file an extension for my State taxes which I did and only e-filed my Fed Return, coming back a few weeks later to efile my State return, after I had received my Federal refund. Impossible, even with the help of the TurboTax Community forum. The program says I haven't e-filed even though I have the Intuit email stating that the IRS has accepted my return, and I now have received the refund. I then decided to e-file both for a 2nd time but got rejected because it says the Intuit Electronic Filing Center has already received a transmission that is a duplicate of this. It still won't let me e-file my State return so I had to print it out and send by international mail as I reside overseas. Disappointing to say the least.
Date published: 2023-05-05
Rated 5 out of 5 by from Awesome!! Easy and awesome to use and recommend to anyone and everyone!!
Date published: 2023-05-05
All TurboTax® Offerings Reviews - Page 151