TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from good I use Turbo tax every year and will continuexxxxxxxx
Date published: 2021-06-27
Rated 5 out of 5 by from Great Experience Had a great experience with my turbo tax preparer Jesse.
Date published: 2021-06-27
Rated 1 out of 5 by from taxes were wrong I used Turbotax to file my parents income tax return before they left for vacation on March 16 and the program said they had to pay in. A couple months later the IRS send them a refund check. I signed into turbotax. It did an update and changed the forms and figures for their 2020 return. Why would Turbo Tax not contact us and let us know that their return was wrong and that there were updates?
Date published: 2021-06-27
Rated 5 out of 5 by from TURBO TAX WAS AMAZING Turbo Tax was an amazing and easy was of filing your taxes.
Date published: 2021-06-27
Rated 5 out of 5 by from turbo tax it was easy to use and simple to file. will use again
Date published: 2021-06-27
Rated 4 out of 5 by from e-file Validation on CD Turbo Tax is a Problem. It would be so helpful if Turbo Tax could keep a record of returns e-filed that are prepared from your CD software. I’ve wasted so much time tonight trying to find out if my daughter’s return, which I prepared, ever got filed. Don’t know if an e-mail ever came in confirming this. IRS has no record. I know I set it up for e-filing, but it’s been about 6 weeks, and no record of her return shows up anywhere. Thank God I kept a copy on my computer. I used that and re-filed tonight.
Date published: 2021-06-27
Rated 3 out of 5 by from turbo tax has a box for everything It worked great but the price on the self employed was advertised less that what i was asked to pay sorry
Date published: 2021-06-27
Rated 5 out of 5 by from Turbo Tax is great and easy to use Awesome program. Never prepared taxes before but the step by step instructions helped to get my taxes done in a smooth manner. Good job!!
Date published: 2021-06-27
Rated 5 out of 5 by from awesome Very good way to file your taxed and very easy I like it.
Date published: 2021-06-27
Rated 3 out of 5 by from Tried to charge for state return All was pretty straightforward, but at the end TurboTax tried to charge $40 for filing the state return, which is supposed to be free. Disappointing for such a well know company.
Date published: 2021-06-27
All TurboTax® Offerings Reviews - Page 151
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from good I use Turbo tax every year and will continuexxxxxxxx
Date published: 2021-06-27
Rated 5 out of 5 by from Great Experience Had a great experience with my turbo tax preparer Jesse.
Date published: 2021-06-27
Rated 1 out of 5 by from taxes were wrong I used Turbotax to file my parents income tax return before they left for vacation on March 16 and the program said they had to pay in. A couple months later the IRS send them a refund check. I signed into turbotax. It did an update and changed the forms and figures for their 2020 return. Why would Turbo Tax not contact us and let us know that their return was wrong and that there were updates?
Date published: 2021-06-27
Rated 5 out of 5 by from TURBO TAX WAS AMAZING Turbo Tax was an amazing and easy was of filing your taxes.
Date published: 2021-06-27
Rated 5 out of 5 by from turbo tax it was easy to use and simple to file. will use again
Date published: 2021-06-27
Rated 4 out of 5 by from e-file Validation on CD Turbo Tax is a Problem. It would be so helpful if Turbo Tax could keep a record of returns e-filed that are prepared from your CD software. I’ve wasted so much time tonight trying to find out if my daughter’s return, which I prepared, ever got filed. Don’t know if an e-mail ever came in confirming this. IRS has no record. I know I set it up for e-filing, but it’s been about 6 weeks, and no record of her return shows up anywhere. Thank God I kept a copy on my computer. I used that and re-filed tonight.
Date published: 2021-06-27
Rated 3 out of 5 by from turbo tax has a box for everything It worked great but the price on the self employed was advertised less that what i was asked to pay sorry
Date published: 2021-06-27
Rated 5 out of 5 by from Turbo Tax is great and easy to use Awesome program. Never prepared taxes before but the step by step instructions helped to get my taxes done in a smooth manner. Good job!!
Date published: 2021-06-27
Rated 5 out of 5 by from awesome Very good way to file your taxed and very easy I like it.
Date published: 2021-06-27
Rated 3 out of 5 by from Tried to charge for state return All was pretty straightforward, but at the end TurboTax tried to charge $40 for filing the state return, which is supposed to be free. Disappointing for such a well know company.
Date published: 2021-06-27
All TurboTax® Offerings Reviews - Page 151